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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent narrow standing desk (100cm)! Not many options out there but that's okay as this one from Ergo proved mighty! Very nice looking table top wood black lacquer and solid foot rests. The elevati... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

As expected, lovely finish, instructions fairly straightforward, very sturdy and robust. The individual parts are heavy so make sure you've got plenty of space, and have the top flat on the floor, ups... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

One month since purchase. Firstly, the desk is great: solid, big enough, pretty easy to put together, and electrics work a treat. Secondly, the customer service is outstanding. The instructions for my... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

So happy with my new desk, the website was clear which made it easy to order (with pictures of the various configurations which helped). Very quick updates having placed the order, with extra help in... Ver más

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Información sobre la empresa

  1. Tienda de mobiliario para oficinas

Sobre Ergo Desks

Escrito por la empresa

About Ergo Desks

Ergo Desks specialises in height-adjustable desks designed to give customers the choice to dynamically switch between working in a seated or standing position.

The Benefits Of a Standing Desk

Numerous studies have shown prolonged sitting to be linked to a myriad of health issues including diabetes, muscle disorders, obesity, heart disease, and even depression. Standing at a standing desk instead of sitting helps avoid these issues and can also benefit productivity and office collaboration.

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Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

253 opiniones

5 estrellas
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3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(253)

10 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Service like it should be

Quick and reliable service, even to the North of the Highlands without extra costs. All questions I had were answered straightaway by chat. I especially liked it that they were tracking the shipment themselves during transit and then called me with updates. No need to wait the rest of the day for a delivery that is stuck in some depot (which happens regularly in the Highlands). Excellent !

4 de enero de 2022
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Respuesta de Ergo Desks

Thank you so much for taking the time to review! We are delighted to hear this and have passed your comments on to the Customer Service Team. Enjoy using your Ergo Desk!

Valorada con 3 estrellas sobre 5

Good, but not great.

The desk arrived fine, but the delivery guy said he could not get it up on our kerb as it was on a palette. The palette with the desk, stand, and cable tidy was left on the road outside. The stand box was very heavy. I think if I was on my own, I couldn't have brought it into the house. Thankfully my wife was able to help.
Ergo said the delivery guy was supposed to wait 10 mins for me to check everything was ok and not damaged, but the order was so wrapped up in plastic that I was unable to check this. He then informed me that if I took any of that packaging off (to check for damaged) he could not take it back. So the 'wait 10 mins' felt like an empty gesture.

I've only just got round to assembling it, as I had to sort and decorate my new office first. I will say that my wife's idea of finding an assembly video on YouTube first was an excellent idea. The included instruction manual is not very good. The video is actually from Ergo Desks themselves and proved to be more useful. However, the assembly in the video was not accurate, and I had to use my own judgement when attaching the bits that attach to the desktop to the legs themselves.

What I was most disappointed by was the fact there were no instructions at all for how to attach the cable tidy to the desktop. I can see no reason why Ergo can't provide pilot holes in the desktop. I ended up using my own judgement.

The desk seems ok though, although there is some wobble to it when moving it left to right. Perhaps this is intentional so it has some give for the mechanism.
UPDATE: After searching online, it seems like this is a by-product of the design of the frame construction. Perhaps including a cross-bar could help eliminate this.

I think Ergo could improve things by including a URL to the assembly video. And even possibly updating the assembly video. The part where the engineer hooks up the electrics is not a whole lot of use as he is blocking the shot, for instance.

27 de diciembre de 2021
Opinión espontánea
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Respuesta de Ergo Desks

Thank you for getting in touch.
We rely on 3rd party couriers so feedback like this is appreciated to allow us to work with the courier and ensure we continue to meet and exceed customers expectations.

The assembly instructions are normally sent alongside the product, I am sorry this has not been in the case on this occasion.
We work really hard to provide the best experience for our customers so thank you for your suggestion relating to the assembly videos, this has been passed over to the marketing team.

Last, but by no means least, all desks will have some degree of movement at height, however I'd like to investigate further on the wobble you are experiencing. Can you please send a video to admin@ergodesks.co.uk and we'll look into this for you.

Thank you

Valorada con 5 estrellas sobre 5

Excellent desk

Excellent desk! Easy to put together and works like a charm

22 de diciembre de 2021
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Respuesta de Ergo Desks

Thank you for taking the time to review! We are delighted to hear this!

Valorada con 5 estrellas sobre 5

Great desk

Great desk, could have done with pre-drilled holes but overall great!!!

22 de diciembre de 2021
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Respuesta de Ergo Desks

Delighted to hear you like the desk. Thanks for the feedback provided.

Valorada con 5 estrellas sobre 5

took some time to assemble but in the…

took some time to assemble but in the end, I'm very pleased with the result, good quality table, and prompt delivery

16 de diciembre de 2021
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Respuesta de Ergo Desks

Thank you for taking time to review. We are glad you are pleased with your desk and prompt delivery! We appreciate all feedback. I would be grateful if you can provide more information on your assembly, is there anything we could have done to help? Please e-mail admin@ergodesks.co.uk. Many Thanks!

Valorada con 5 estrellas sobre 5

Good product

Good product, delivery ended up coming in two parts but communication with the customer services people was great 👍

7 de diciembre de 2021
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Respuesta de Ergo Desks

Thank you for your patience with the Split delivery! We appreciate you taking the time to review. I have passed your feedback on to the Customer Service Team! Thank you!

Valorada con 5 estrellas sobre 5

Great product

Great product! The desk is very stable when standing and overall it's really solidly built. Really happy with this product.

23 de noviembre de 2021
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Respuesta de Ergo Desks

Thank you very much for taking the time out to review. We are pleased you are happy with your desk!

Valorada con 5 estrellas sobre 5

Absolutely fantastic product and…

Absolutely fantastic product and customer service. I could not recommend them highly enough. Well done!

18 de noviembre de 2021
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Respuesta de Ergo Desks

Thank you so much for your review. I've passed your comments on to the team. Thank-you!

Valorada con 5 estrellas sobre 5

Perfect

Great communication. Fast delivery. Easy assembly. Excellent product!

16 de noviembre de 2021
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Respuesta de Ergo Desks

Amazing to hear! Thank you for taking the time to review!

Valorada con 5 estrellas sobre 5

Fantastic service, even better furniture! :-)

Fantastic service, and even better tables! I am so happy with the quality of the 2 x Autonomy Pro Electric Desks. They look great, and they are so functional. I ordered mine with cable management which I would also recommend. The communications throughout was excellent and when I had to rearrange a delivery it was sorted no problems. I am sure I will use again at some point, and I definitely recommend them for anybody looking for really good office furniture.

15 de noviembre de 2021
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Respuesta de Ergo Desks

Thank you so much for your positive review. We are delighted to hear this.
If you are looking at a bulk purchase in the future, be it downsizing/upsizing your office, we can help you with this and/or put together "work from home" bundle options for you too!

Valorada con 5 estrellas sobre 5

Excellent Customer Service

Customer Service responded promptly to all requests or inquiries made.

15 de noviembre de 2021
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Respuesta de Ergo Desks

Thanks for your feedback. I've passed this on to the Customer Service Team!

Valorada con 5 estrellas sobre 5

Very impressed with the deck

Very impressed with the deck, build quality and look of it in the flesh.
Took me a little while to assemble but once built, it feels like it will last forever. Finish is excellent. Would recommend.

11 de noviembre de 2021
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Respuesta de Ergo Desks

Thank you so much for your feedback!! We appreciate you taking the time out to review! :)

Valorada con 5 estrellas sobre 5

Great Desk

Great desk. Can fully adjust for standing or sitting for any user. Wish I'd bought one years ago.

9 de noviembre de 2021
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Respuesta de Ergo Desks

Fantastic to hear! We agree, height adjustable desks are amazing! Thanks for taking the time to review.

Valorada con 5 estrellas sobre 5

This is a really good quality nice…

This is a really good quality nice looking desk.
Assembly was a bit of a sweat; you need to look very carefully at the line drawings in the instructions to ensure legs are round the right way. When the motor was first activated, an error message appeared, which the instructions say is “normal”. I persisted and it was fine. Small tip: mount the button panel with operating buttons further forward than you might think, to ensure it is visible from above.
These were minor things: all in all I am delighted with my desk.

25 de octubre de 2021
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Respuesta de Ergo Desks

Thank you for taking the time to review, we appreciate all feedback and have taken on board your comments.
We are also pleased to hear you are delighted with your desk!

Valorada con 5 estrellas sobre 5

The desk delivery was fast and…

The desk delivery was fast and effective. I asked some questions to support about the worktop and got some quick response.

18 de octubre de 2021
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Respuesta de Ergo Desks

Thank you for sharing your positive experience. We appreciate you taking the time out to review.

Valorada con 4 estrellas sobre 5

Great option for a small space

One of few sit-stand options for a small space. The delivery was super fast, and putting the desk together was relatively easy, though the instructions were for the larger models and so it took a bit of figuring out what to do when some parts were slightly different. The desk seems solid and the motor works smoothly. There corners of the top look a bit worn from the start, the seam between the edge and the sticker (?) on the top is not super neat. It's not something that sticks out when you look at it right away, but slightly disappointing given the price. However, all in all I am happy with the desk, but if I had a larger space I might consider a different option.

13 de octubre de 2021
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Respuesta de Ergo Desks

Thank you for taking time to review, we appreciate all feedback. I am am sorry to learn that the corners of the desk look worn and the seam isn't neat. I would be grateful if you can send an email to admin@ergodesks.co.uk with some pictures to allow me to investigate further.

Valorada con 5 estrellas sobre 5

Erco Sit/Stand desk

Desk was delivered on time and securely packaged as previously advise. Delivery man was polite and helpful

11 de octubre de 2021
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Respuesta de Ergo Desks

Great to hear, I'll pass your comment on to the local depot.
Thanks for taking the time to review, it's appreciated.

Valorada con 5 estrellas sobre 5

Excellent service and a quality desk

Excellent service and a quality desk. The delivery procedure is a little different than normal (they emailed to ask when I'd like delivery - not necessarily a bad thing). I called to check what time the delivery would be and they answered immediately and we're really helpful. Can't fault their product or service! Really glad I purchased through them!

11 de octubre de 2021
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Respuesta de Ergo Desks

Thank you so much for taking the time to review, it's appreciated. We hope you are enjoying your height adjustable desk as much as we do! :)

Valorada con 5 estrellas sobre 5

Great Customer Service - An all round good experience

Product was good and reasonably priced. The speedy response in delivery was good, where they did make mistakes they were quick to rectify with minimal fuss which made a big difference - There was no nonsense. A special thanks goes to Elaine who dealt with my orders - Everyone can make mistakes, but its about how they deal with it.

Good Job Ergo Desks!

7 de octubre de 2021
Opinión espontánea
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Respuesta de Ergo Desks

Thank you for taking the time to leave a review.
We appreciate your understanding and patience, and we have passed your comments over to Elaine. Thanks again. :)

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