It’s been so lovely working with everyone at Eskuta. The whole team have been so friendly, helpful and attentive throughout our collaboration. They’ve always been quick to respond, happy to answer any... Ver más
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It’s been so lovely working with everyone at Eskuta. The whole team have been so friendly, helpful and attentive throughout our collaboration. They’ve always been quick to respond, happy to answer any... Ver más
La empresa ha respondido
Everything is perfect specially customer service. Delivered the person name is Mr Lee shared with me how to ride & change the battery locks and everything and special thanks for him. Leas than a w... Ver más
La empresa ha respondido
We took out a contract with Eskuta that included servicing and public liability insurance. Initially, its quirky design was very much part of the attraction. Unfortunately, the practicalities of... Ver más
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I paid over £1600 for this bike but customer services just ignore one’s emails. I have emailed 3 times asking for advise to replace the crank with a shorter length, as due to a hip problem I cannot r... Ver más
⚡️ The Future Of Urban Motion... www.eskuta.com
unit 10 Bermuda innovation centre, CV10 7SD, Nuneaton, Reino Unido
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Ha contestado el 40% de las opiniones negativas
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This is the second experience I have had contacting Eskuta after buying my SR-1200. The first was to ask whether I could swap my front light bulb for an LED one. Totally unexpectedly, they confirmed I could and sent one to me completely free of charge. Then last week I contacted them about a problem with the bike cutting out while going up inclines. I filled out a form and an engineer rang me back within the 48 hours specified. He diagnosed a faulty switch and sent one out to me the next day. Great service.

Respuesta de Eskuta
SX250 - Purchased this bike for my 75Yr old mother to enable her to get out and about while she is still fit enough to do so. Had a few issues which have now been resolved with the help of Michael and Sara at Eskuta

Respuesta de Eskuta
The Eskuta is great but the battery go so faster🥺

Respuesta de Eskuta
I received my bike and looks great. Mike who delivered the bike was fantastic and talked me through it all. I ordered my bike with Sam and the was great customer service. I had all my questions answered and was kept up to date by email and phone calls on when the bike would be delivered. Only thing I would say is that it would be nice if you was told when ordering the bike that you could take out yearly maintenance on bike when you order bike . I was was not aware of this. But is a fantastic bike and great customer service

Respuesta de Eskuta
The bike itself is great but i was not told much about how long it would take, at first i was told 4 to 6 weeks but nearly 2 months waiting for the bike, had to contact you about everything from the transactions to even getting the receipt, but overall fantastic bike, one of my favourites to use around London, perfect to save money on transportation every year, think more people should get eskuta as a bike to save them money and cut costs on petrol and fuel. I have yet to find any issues with the bike but i would like more information when getting the bike about why the key isn't the thing that turns the bike on but rather its with the remote, plus include more information for future clients as some might not know what to do.

Respuesta de Eskuta
Love the bike! Customer service was really great. Only issue was that delivery took longer than the stated 4-6 weeks

Respuesta de Eskuta
Very much leased with my x 2 Eskutas, great service went above and beyond for me very helpful and friendly . 10/10 Eskuta 👌💪💯

Respuesta de Eskuta
I ordered my Eskuta yesterday and wanted to make some additions and alterations to the order. I had an online conversation with Michael who was extremely helpful. He answered my queries promptly and sorted everything really quickly - what a refreshing experience!

Respuesta de Eskuta
What a great bike, looks good feels great and no effort to ride. I've not been off it since i got it. We'll done Eskuta. ❤️

Respuesta de Eskuta
After speaking with Michael. We've now had a talk and all issues have been resolved. Now had the order expedited and should now be with me within 10 mins. As well as a discount just for having to put up with the delays. Thank you Michael for sorting me out

Respuesta de Eskuta
Could not be happier with the ebike.
Gets me to work quickly and it couldn't be easier to use!
Highly recommended!

Respuesta de Eskuta
I am delighted with this purchase. The whole team could not have been more helpful and I am looking forward to many miles of eco-friendly travel!

Respuesta de Eskuta
Ive had my bike just over a week now and omg it makes travel so much easier than waiting for buses to go to and from work ive cut my travel time by nearly half i would deffo recommend this product to anyone who asks about it... yea only one downside is you have to wait for the bike to be made but after the wait you will be surprised! Love this bike so much

Respuesta de Eskuta
Sara, Micheal, and the rest of the team at E-Skuta always go above and beyond, exceeding customer expectations. I initially placed a order with Sara, who was kind, patient and answered any questions I had about the product. Production and delivery can take around six weeks - but it’s well worth the wait.
I work for Just Eat, and I have been looking for something that can help me with delivery work. I want something that has a positive impact on the environment, cost effective and has a huge range. The E-Skuta SX250 has a 50 mile range so I purchased an additional battery to double the range.
The product is due to arrive Wednesday, I’ll be making a review on my YouTube channel and updating trustpilot accordingly with my experience.

Respuesta de Eskuta
Very pleased with their quality of the scooters provided they have good battery health and are very reliable.
Would recommend 100%

Respuesta de Eskuta
I took delivery of my Voyager today and quickly assembled it. Being a 6'1" tall 21stone man I was dubious as to whether the electric motor would be effective. I got a very pleasant surprise and can say in all honesty this was not the case. The bike is fabulous at everything. I headed for a steep hill I would struggle to walk up and the cycle performed way beyond my expectations. Well done Eskute..

Respuesta de Eskuta
Latisha was particularly helpful throughout my dealings with Eskuta, getting things sent out ASAP which was much appreciated! Also shout out to Danny! Thank you so much guys, keep up the great work

Respuesta de Eskuta

Respuesta de Eskuta
What a fantastic product the Eskuta 250d is for my business. I put in a order and received my bike before the estimated lead time. I was updated by email and calls throughout this stage. Excellent customer service from Sara and the customer team at Eskuta. I was so impress with the bike and service ended up ordering another. They look very good outside the shop eye-catching👌.
Thank you Sara an the Eskuta team.

Respuesta de Eskuta
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