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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Soon I will celebrate three years as a grateful and happy customer of Essentials 360 since early 2023 to now, May 2026. After being a repeatedly unhappy customer of Drug store brands, I took a ch... Ver más

Valorada con 5 estrellas sobre 5

I order the disposable underwear for my sister who is recovering from cancer. She has been very happy with them. She said they fit well and don't leak. I have them on auto ship but sometimes I have t... Ver más

Valorada con 1 estrellas sobre 5

Good product but terrible customer service.I was shipped the wrong size They want me to pay shipping for return and telling me that the shipping cost is more than the product cost Absolutely untrue.I... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I’ve ordered from this company for over 2 years. Best pull up brief I’ve ever used. And the company customer service is human, friendly and so helpful when I need my order sooner or change number of... Ver más


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3,9

Muy bueno

TrustScore: 4 sobre 5

31 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele tardar más de 1 mes en responder

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Valorada con 4 estrellas sobre 5

Happy

We have tried many different brands. My husband prefers the gray ones. They fit better and are not to bulky. Plus like ordering by mail and abke ro talk to a real person if necessary.

2 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Essentials360 delivers high quality products

Soon I will celebrate three years as a grateful and happy customer of Essentials 360 since early 2023 to now,
May 2026. After being a repeatedly unhappy customer of Drug store brands, I took a chance that any increase in the price would be worth it-- a very wise decision. As I age (I'll soon be 89 yrs old) Essentials agents on the phone have helped guide me with making choices from the wide array of products to meet my changing needs. They always are unrushed, listen respectfully and give thoughtful advice. The choice of products often involves new products that for me have been timely- such as the Booster Pads that I now add in the middle of the night when I need extra absorbency to stay dry through the night. Additionally, not once since becoming an Essentials customer has my delicate tissue become irritated by any product I have used. What Essentials claims, they deliver-- in the products and to the home! I remain a grateful, happy customer.

2 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The Best pads available.

Even though, the prices are a little high, the quality and durability of these pads are a lot better then what you get with the store brands. Their Customer Service is great, too.

2 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best pull up diaper and responsive customer service

I’ve ordered from this company for over 2 years. Best pull up brief I’ve ever used. And the company customer service is human, friendly and so helpful when I need my order sooner or change number of weeks between orders. I wouldn’t change for the world. Highly recommend!

1 de mayo de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Customer Service

Would have given a 5 except, I had to make several after I got of the hospital because they sending diapers while I was in hospital for over a month. My husband tried to have them suspend delivery until I got out of hospital and they wouldn’t do it. The diapers are good but not the best customer service

2 de febrero de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Experience was ok

Experience was good.
There needs to be more padding on the back or the pants as I am bedridden and so much padding in front does not hold urine that drips to back when in bed.

21 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

See my comments avove.

I order the disposable underwear for
my sister who is recovering from cancer. She has been very happy with them. She said they fit well and don't leak. I have them on auto ship but sometimes I have to order sooner. Everyone I talk to on the phone is very helpful. My order always arrives in about 3 or 4 days.

30 de abril de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

So far, so good.

I started using the product about a month ago. I experience very heavy leaks which even the strongest underwear can't contain. When I add the overnight pads, I have better success.

1 de abril de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

The worst customer service ever

The worst customer service ever! I like their product, but I don't like being lied to at least twice.

28 de abril de 2026
Opinión espontánea
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Respuesta de Essentials360

We care deeply about our customer's experience and have requested more details on this order so we can investigate and take appropriate action.

Valorada con 1 estrellas sobre 5

Good product but terrible customer…

Good product but terrible customer service.I was shipped the wrong size They want me to pay shipping for return and telling me that the shipping cost is more than the product cost
Absolutely untrue.I am an eighty yr old handicapped living strictly on social security.This is unfair,however,I will leave this in God’s hands

27 de abril de 2026
Opinión espontánea
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Respuesta de Essentials360

Thank you for bringing this to our attention. You have been refunded for your most recent order. In the future, please double-check sizing when ordering online as the default size is S.
We appreciate your positive comment on the product and are sorry you had a negative experience when trying to resolve the issue.

Valorada con 5 estrellas sobre 5

Better Quality Than Store Options

We have been purchasing Essential 360 pads for my mother, who has recently needed this type of protection. She has shared that the quality is noticeably better than what is available in stores, and she really appreciates the discreet home delivery. While the price is a bit higher, the quality absolutely reflects that. We will continue to use Essential 360 products.

19 de abril de 2026
Opinión espontánea
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Respuesta de Essentials360

Thank you for taking the time to share your feedback. We're happy your mom is finding comfort and confidence in using our products.

Valorada con 5 estrellas sobre 5

Responsive staff

Responsive staff; most excellent product…. better than anything in the grocery store!

6 de abril de 2026
Opinión espontánea
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Respuesta de Essentials360

Thank you for sharing. Our customer service team strives for 100% customer satisfaction and we as a company strive to over-deliver on the quality of our products.

Valorada con 5 estrellas sobre 5

My debit card was hacked

My debit card was hacked, so I needed to renew my card. Essentials-360.com .rep. got me me hooked up and placed order for me. I received my order in two days and I was in need. Thank you so much for taking care of my needs so quickly

15 de abril de 2026
Opinión espontánea
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Respuesta de Essentials360

Thank you for posting your positive experience. We hope you continue to have positive experiences with our products and our company

Valorada con 2 estrellas sobre 5

To tell you truth

To tell you truth, these are on the same level as depends, over priced for what it is, I believe in giving a real review.
I don’t recommend them at all.

17 de abril de 2025
Opinión espontánea
Logotipo de Essentials360

Respuesta de Essentials360

Thank you for sharing your experience with our products. We are sorry our the product you tried did not live up to your expectations. We use 3rd party laboratory testing to make sure that our products live up to our promise, but we understand that not every product can meet the needs of every person. If you think there might be a different product or size that would meet your needs better, our customer service team would be happy to consult with you and help get you what might work better for you.

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