As a customer, in simple terms, its always a smooth transition, as i only deal with one person and that is James Taylor. This man goes above and beyond to make sure i receive everything i order i... Ver más
La empresa ha respondido
Essentra Security
Gracias por visitar Trustpilot. Lamentablemente, no se pueden publicar más opiniones en esta página, porque el sitio web de la empresa ya no existe. Si tienes alguna pregunta, contáctanos.
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Consulta las opiniones de los clientes
Following a software update, I spoke with Jackson from Technical Support. He screen shared with me as he soon realised I was somewhat struggling to follow the download instructions. He provided awesom... Ver más
La empresa ha respondido
We dealt with Rhena Begum and she was fantastic. Super friendly on the phone, and always quick to respond when needed. We had a very tight turnaround, but Rhena really put the effort in to make sure t... Ver más
La empresa ha respondido
Support Package There was too much pressure to purchase the support package before the software had even been delivered.
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Essentra Security provides complete ID and security solutions, including security cards, ID card printers, ID systems and accessories. Find out more here.
Información de contacto
Langford Locks, OX5 1HX, Kidlington, Reino Unido
- 0800 970 9703
- sales@essentrasecurity.com
- essentrasecurity.com
Very professional service
Very professional service, needed a delivery urgently and they responded
Would use again many thanks
13 de enero de 2020
Opinión espontánea
Ordered easily on line and received…
Ordered easily on line and received items very quickly. Great service
16 de diciembre de 2019
Opinión espontánea
Great Customer care from Mr Jackson
Great Customer care from Mr. Jackson. He provided us with excellent customer service. Five stars to him.
25 de noviembre de 2019
Opinión espontánea
Excellent service
Excellent service , sales staff very knowledgeable and helpful, fast delivery times
4 de noviembre de 2019
Opinión espontánea
Easy to order and delivered very quickly
4 de noviembre de 2019
Opinión espontánea
I find browsing for items is really…
I find browsing for items is really slow and frustrating.
17 de septiembre de 2019
Opinión espontánea
Very good service
Very good service - items ordered in afternoon arrived next day.
Web-site simple to use.
13 de septiembre de 2019
Opinión espontánea
Respuesta de Essentra Security
Hello John,
Thank you for your review. Have a lovely weekend.
The Team @ Essentra Security.
Excellent Service
Have used Essentra for a while now - their delivery times are always so quick and usually the order arrives the very next day. Easy to navigate website too with a wide range of products
12 de septiembre de 2019
Opinión espontánea
Respuesta de Essentra Security
Hello KJ Arthur,
Thank you for your review. We appreciate your custom.
The Team @ Essentra Security.
Ribbons for Projects
Needed Ribbons for a large project urgently and they were delivered in time for the start of project.
Well done
27 de agosto de 2019
Opinión espontánea
Respuesta de Essentra Security
Hi Joy,
Thank you for your review. We appreciate your feedback.
The Team @ Essentra Security
We dealt with Rhena Begum and she was…
We dealt with Rhena Begum and she was fantastic. Super friendly on the phone, and always quick to respond when needed. We had a very tight turnaround, but Rhena really put the effort in to make sure that we received our order within the required time frame. Extremely happy with the customer service and attention we received.
14 de agosto de 2019
Opinión espontánea
Respuesta de Essentra Security
Hi Kate,
Thank you for taking the time to write a review. We are happy that you have had such a positive experience.
The Team @ Essentra Security
Extremely efficient service
Extremely efficient service, I order on-line and receive the goods within a couple of days.
8 de agosto de 2019
Opinión espontánea
Respuesta de Essentra Security
Hi Collette,
Thank you for taking the time to leave us a review. We are pleased that you have had a positive experience with us.
Have a lovely weekend.
The Team at Essentra Security
Great service
Great service! We had an emergency query and were so impressed with the customer service given. Very grateful and highly recommended. Thank you.
31 de julio de 2019
Opinión espontánea
Respuesta de Essentra Security
Hello Shelly,
Thank you for leaving such a great review. We are glad we could help in your time of need. Have a lovely day and we look forward to doing business with you again soon.
The Team at Essentra Security.
Lovely to work with
It was my first time using the company and Scott Smith was brilliant. He was very patient as I asked for all different quotes and then changed the order a few times.
Thanks Scott! :)
18 de julio de 2019
Opinión espontánea
Respuesta de Essentra Security
Hi Deborah,
Thank you for taking the time to write a review. We are glad that you have had such a positive experience and hope that we can continue to do business together in future.
Kindest regards,
The Team at Essentra Security.
Support Package
Support Package
There was too much pressure to purchase the support package before the software had even been delivered.
15 de julio de 2019
Opinión espontánea
Respuesta de Essentra Security
Hello Ed,
We are sorry that you feel this way. It is always advised to take out a support package that matches your needs as a customer but we always have the customers best interests in mind. If you would like to discuss this further please get in touch with us on 0800 970 9703. Please do let us know if there is anything at all that we can do, or if you have any queries whatsoever.
We hope that we can provide you with a better experience going forward and look forward to hearing from you.
Kindest regards,
Essentra Security.
Delivery was very rapid as always.
7 de julio de 2019
Opinión espontánea
Respuesta de Essentra Security
Hi Jim,
Thank you for leaving a positive review. We look forward to doing business with you again in future.
The Team at Essentra Security.
very good service
1 de julio de 2019
Opinión espontánea
Respuesta de Essentra Security
Hi Kevin,
Thank you for giving us 5 stars! We value your business.
Kindest regards,
Essentra Security.
Excellent efficient fast service
28 de junio de 2019
Opinión espontánea
Respuesta de Essentra Security
Hi Jan,
Thank you for your review. We are pleased that you had a great experience and look forward to doing business with you again.
Kindest regards,
The Team at Essentra Security.
I was so impressed with the service…
I was so impressed with the service received. I wasn't expecting the items to arrive the next day as I placed the order very late. please continue with this excellent service. Thanks.
20 de junio de 2019
Opinión espontánea
Respuesta de Essentra Security
Hi Concetta,
Thank you so much for sharing your positive experience. We appreciate your feedback and look forward to doing business with you again in the future.
Essentra Security.
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