The staff were helpful, but the website could be a bit clearer. For example it is not very clear that the AztecFlex student package includes both Aztec and AztecCrystal.
La empresa ha respondido
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Consulta las opiniones de los clientes
The page was easy to use. My biggest complaint is that the shipping options were too limited. Ideally, we would have been able to do overnight shipping, which was not available, and use our own shipp... Ver más
La empresa ha respondido
Well-made and easy-to-use online shop. Purchase history available. Just one star less because of an issue with payments by credit card during checkout. However, support is present, reacts within a rea... Ver más
This was first time buying from your e-store and was hesitant at first. I knew of Oxford instruments due to purchase of an EPR system. The e-store team was extremely helpful getting me through the p... Ver más
La empresa ha respondido
Información sobre la empresa
- Proveedor de equipamiento científico
- Tienda de componentes y repuestos electrónicos
- Proveedor de equipamientos
- Proveedor de equipos para laboratorio
Escrito por la empresa
Oxford Instruments PLC is a leading provider of high technology products and services to the world's leading companies and scientific research communities. The eStore was launched in 2020 with the aim of joining all of the Oxford Instruments business units together to offer a wide range of spare parts for our different systems, as well as a place where you can purchase all of your general lab consumables. We also offer software upgrades, online support, training and digital offerings across our multiple product ranges. Our range of microscopy accessories include a range of sample holders and grids, filaments and apertures, SEM specimen stubs and nanomanipulator spare parts. We stock a huge range of AFM probes from market leading brands including Olympus, Nanoworld, Asylum Research, Nanoandmore and Rocky Mountain. And if it's a spare part that you need, our system spares section has a range of CRYOSPARES®, Magnet Systems, Plasma Technology parts and EDS/EBSD spare parts for use with a range of Oxford Instruments High Technology systems.
Oxford Instruments eStore
Escrito por la empresa
- A one stop shop for all of your microscopy supplies, system spare parts and general consumables!
- Our eStore stocks a wide range of spare parts for our Oxford Instruments systems, as well a huge choice of general lab supplies and consumables along with accessories and upgrades. We also provide remote online assistance, should you require it, and can connect you with one of our experienced technicians in real-time. Face to face and online training courses, are also bookable through the store!
High quality products, fast delivery!
Same day dispatch!
Same day dispatch for all eStore orders placed before 12pm (excludes any items on pre-order)
Información de contacto
Halifax Road,Cressex Business Park, , HP12 3SE , High Wycombe , Reino Unido
- +44203 514 9208
- ecommerceteam@estore.oxinst.com
- estore.oxinst.com
4,2
Muy bueno
138 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 33% de las opiniones negativas
Suele responder en menos de 1 semana
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Fast easy and products avalible
26 de febrero de 2025
Respuesta de Oxford Instruments eStore
Thanks for leaving us a great review!
Speedy and kind response
Speedy and kind response.
The issue has been well solved.
10 de enero de 2025
Respuesta de Oxford Instruments eStore
Thanks for leaving us a great review!
Thank Andrea for the effort have put…
Thank Andrea for the effort have put into facilitating our order. I truly appreciate the support you have provided and your willingness to work with your finance team to resolve the GST issue
8 de enero de 2025
Opinión espontánea
Respuesta de Oxford Instruments eStore
Thanks for leaving us a great review!
could we get the pro invoice without…
could we get the pro invoice without GST?
23 de diciembre de 2024
Quickly response and delivery
17 de diciembre de 2024
Respuesta de Oxford Instruments eStore
Thanks for leaving us a great review!
Promt reaction and quick delivery
3 de diciembre de 2024
Respuesta de Oxford Instruments eStore
Thanks for leaving us a great review!
Breaking GDPR by sending spam emails.
27 de noviembre de 2024
Respuesta de Oxford Instruments eStore
Hello, I am sorry you received an email you perceive as spam, our newsletter database is for our customers who have signed up to receive news and offers from the eStore and the email we sent today was letting our customers know about our Black Friday sale. Please use the unsubscribe link on the email to unsubscribe and you will not be sent further emails from Oxford Instruments eStore.
Our trustpilot account is for customers to review the service we have provided to them when they have placed an order. Please could you provide me with your order reference so I can make sure you are removed from our email system?
UPDATE: I requested more information from Lars as this review is not linked to any order and he is not in our database, so Oxford Instruments eStore has not sent any emails to him. As this review is not linked to any order on our store, and has come organically we believe this may be linked to another Oxford Instruments business.
for the availability
for the availability, speed of response and shipment of goods
12 de noviembre de 2024
Respuesta de Oxford Instruments eStore
Thank you for leaving us a great review!
Respuesta de Oxford Instruments eStore
Thank you for leaving us a great review!
Respuesta de Oxford Instruments eStore
Thank you for leaving us a great review!
Andrea from the e-Store Team managed my…
Andrea from the e-Store Team managed my order and responded promptly, addressing my issues efficiently. I truly appreciate his hard work, even though the products were temporarily out of stock.
16 de octubre de 2024
Respuesta de Oxford Instruments eStore
Thank you for leaving us a great review!
Respuesta de Oxford Instruments eStore
Thank you for leaving us a great review!
Shopping is so easy and fast
Shopping is so easy and fast. They have a very supportive team. Thanks!
10 de octubre de 2024
Respuesta de Oxford Instruments eStore
Thank you for your review!
Ordering was easy and the product…
Ordering was easy and the product delivery was quick via web download.
3 de octubre de 2024
Unbelievably impressive sales service…
Unbelievably impressive sales service by Katie from the Europe eStore. Clear, fast to respond, and very patient even for a small amount purchase. Great purchasing experience.
28 de agosto de 2024
perfect and fast
26 de julio de 2024
Overall my experience was excellent
Overall my experience was excellent. I had no trouble finding the products I was looking for. Since we are a research institute, they provide various payment options, enabling us to pay within 30 days. We made a mistake and they helped us fix it.
12 de julio de 2024
Ordering was little bit hard but speed…
Ordering was little bit hard but speed of delivery was amazingly fast
11 de julio de 2024
This has been a pleasant experience
I had a positive experience overall. I encountered an issue during the software purchase process, but a team member efficiently assisted me in resolving the problem with my order. I truly appreciate the team's consistent helpfulness.
1 de julio de 2024
Respuesta de Oxford Instruments eStore
Thank you for leaving us a great review!
Strongly recommended!
Qualified and fast service on request. Staightforward ordering. Fast delivery.
22 de abril de 2024
Respuesta de Oxford Instruments eStore
Thank you for leaving us a great review!
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