I have found it pretty seamless doing my tax with Etax. They send you a reminder email throughout the year which I then load all my receipts on there ready for tax next year. If I have questions or do... Ver más
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Consulta las opiniones de los clientes
I’ve been to a few in-person accountants over the years and no one does it quite like Etax! They are quick, reliable and efficient, and they do their best to ensure I get the best refund possible. I p... Ver más
This is a straightforward and no hassle way to complete your tax return when your tax return is small and uncomplicated. I have used Etax for the best part of 15 years and found this years return easi... Ver más
I use Etax every year and I’ve always had a great experience. Most years they’re able to increase my refund which makes it even more worth the small investment. I have a few things that make doing my... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Etax
Escrito por la empresa
Etax is Australia's favourite online tax agent, since 1998.
Thank you to everyone who sends us helpful reviews and feedback. Etax customer reviews and surveys help us to upgrade our service and website every year, so everyone can get a better experience with their tax return each year.
If you have specific concerns or questions, please connect with our accountants by phone or live chat. To protect your privacy, we can't discuss your private tax matters on a public review website.
Etax Accountants, found at Etax.com.au, is a registered tax agent practice and is recognised by the ATO as a Key Tax Agent.
Etax is 100% Australian. We hire and train hundreds of accountants every year. Our client support accountants are all degree-qualified and most of us work at our head office in beautiful Brisbane.
TPB Tax Agent Registration #69399005 Etax maintains ISO 9001 Quality Systems certification and ISO 27001 Information Security Management Systems certification.
Thanks for your review of Etax
Escrito por la empresa
- Etax is making tax easier for Australians...
- The Etax online tax return service includes the easy-to-use online tax return, plus help resources and live accountants' support by phone and online. After you enter your details and sign your return online, qualified accountants will review your return - checking for any problems and also looking for ways to improve your tax refund. In Australia, 73 per cent of taxpayers use a tax agent to do their taxes, rather than going it alone with the ATO. Etax offers online convenience with friendly tax agent support and accountants who are on your side, helping you avoid any ATO troubles.
Información de contacto
4,6
Excelente
3 mil opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
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Quick & Easy
I was notified from E Tax my return was ready. Within 30 minutes I had it done. Quick and Easy
1 de julio de 2026
Opinión espontánea
Respuesta de Etax
Thanks for sharing your experience with us, Wayne. We're happy you found our service quick and easy. We look forward to assisting you again in the future.
Respuesta de Etax
We appreciate you leaving us a review, Lee. We're pleased our service made the process feel stress-free and easy. We hope to assist you again next time.
Very fast and easy to use service
Very fast and easy to use service. Tax has always been a great website
1 de julio de 2026
Opinión espontánea
Respuesta de Etax
We're grateful you took the time to leave this review, Marc. Happy to hear your experience was smooth from start to finish. Thanks again for your support.
Quick Easy Reliable no fuss direct…
Quick Easy Reliable no fuss direct deposit have done over 10 years of returns thru etax and will continue to do so Thank you
1 de julio de 2026
Opinión espontánea
Respuesta de Etax
We're glad to hear this, Glen. It's good to hear everything was quick and easy. Thanks for your continued support and we look forward to assisting you again next time.
Found it easy to do and found…
Found it easy to do and found everything that I needed to do quickly would recommend them to anyone.
1 de julio de 2026
Opinión espontánea
Respuesta de Etax
We really appreciate your feedback, Raymond. It's good to hear everything was simple and hassle-free. Thank you for the recommendation and review.
Respuesta de Etax
We apprecaite you leaving us a review, Gloria. Glad the online process worked well for you. We're glad you chose Etax.
I have been with etax for awhile now…
I have been with etax for awhile now and they always do the very best for me. Thank you team, very much appreciated. I recommend using etax if you want a good outcome. Service excellent and easy to follow.
30 de junio de 2026
Opinión espontánea
Respuesta de Etax
Thanks for choosing Etax and for sharing your feedback, Corrina. We're pleased the team could make the process feel more manageable. Thanks again for choosing Etax.
Respuesta de Etax
Thanks so much for your review, Keith. We're pleased the service made your tax return easier to complete. We appreciate the opportunity to help.
Respuesta de Etax
We're grateful you took the time to leave this great review. It's great to hear the process felt smooth and quick. Thanks again for sharing your experience.
best accountants
I have been using Etax for years and they have always been fantastic. They get me the maximum amount possible and their customer service is excellent.
They have been much better than any other accountant I have previously used and couldn't recommended them higher.
28 de junio de 2026
Opinión espontánea
Respuesta de Etax
Thanks for your continued support, Joe. It's wonderful to have you returning to Etax each year. We appreciate your recommendation and look forward to assisting you again next time.
Absolutly remarkable service
Absolutly remarkable service. As a Kiwi I wasn't sure how to go about providing ID but they made it quick and simple. definitly recommend Etax. i will be using them from now on
27 de junio de 2026
Opinión espontánea
Respuesta de Etax
We're delighted to hear about your experience, Luke. We're pleased we could help make tax time a little easier. Looking forward to seeing you again next time!
I was so happy with this quick service
I was so happy with this quick service. Thankyou for helping me with this. I appriciated the response and work provided. Thankyou.
27 de junio de 2026
Opinión espontánea
Respuesta de Etax
Thank so much for your kind words, Sarah. We're thrilled to hear you had such a positive experience. We appreciate you choosing Etax.
The websites easy to navigate and…
The websites easy to navigate and upload the required information needed to successfully receive my return
27 de junio de 2026
Opinión espontánea
Respuesta de Etax
We really appreciate the 5-star review, Raj. We're glad our service was easy to navigate and made the process straightforward. Thank you for choosing Etax.
Easiest way to complete your tax and…
Easiest way to complete your tax and confidently submit to the ATO. Great service and this is my sixth year of using E-Tax.
25 de junio de 2026
Opinión espontánea
Respuesta de Etax
Thank you for your wonderful review, Graeme. We're glad we could help make tax time a little easier and appreciate your loyalty. We look forward to helping you again next time.
Return backs from E-tax
Ive been using E-tax for 5+years now, I would recommend them to anyone unsure or sure alike to complete tax returns, ive only had to fill out my details once when I first started with them, there pre filled out system makes each years return quick and simple, they basically do all the work with only a minimal cost fee, i trust them with my tax and personal information completely, they help with any deductions your eligible for which is something i certainly appreciate, in my opinion E-tax is definitely the tax agents for me. I give a 5/5 star rating for there quick, hassle free and easy to use service. Thank you E-tax. 😁
25 de junio de 2026
Opinión espontánea
Respuesta de Etax
Thank you so much for your wonderful review, Kyran. We're incredibly grateful for your loyalty over these years. It's fantastic to hear that our pre-filled system has made lodging your tax return quick and easy. We look forward to helping you again next tax time.
Great service
Great service, had a small concern but it was corrected very quickly. Would recommend them to anyone
24 de junio de 2026
Opinión espontánea
Respuesta de Etax
Many thanks for the 5-star review, Joe. We're pleased your concern was resolved quickly and appreciate your recommendation. We look forward to assisting you again in the future.
Very easy to understand all the…
Very easy to understand all the questions and everything is laid out in a professional manner. All the years i have dealt with Etax, i have found your follow up and communication to be at the highest level.
22 de junio de 2026
Opinión espontánea
Respuesta de Etax
Hi Paul, thank you so much for your loyalty and for such a lovely review! We're glad our communication and follow-up have consistently hit the mark for you over the years. We look forward to helping you again next time!
Respuesta de Etax
Hi Georgia, thank you for the 5 star review and for choosing Etax! We're glad you found it easy — that's exactly what we aim for. We look forward to helping you again next time!
Really bad experience
Really bad experience, I sent all my required documents to do my taxs and paid for it , was than told it wasn't good enough and that I had to calculate it myself , told me I had to fill in my crypto form when I never sold any crypto, I asked for my money back but they won't complete it, U lied to me about your service, I'll be recommending everyone not use this service and report them straight away,they stole my money , stay away guys
27 de mayo de 2026
Opinión espontánea
Respuesta de Etax
Hi there,
We're really sorry to hear you were disappointed with our service this year. Thank you for taking the time to share your experience, we understand how frustrating it can be when your tax return doesn't go as smoothly as expected. We take your feedback seriously and want to do our best to address your concerns and offer a resolution.
We also want to clarify that a fee refund has been issued, and we hope this goes some way toward addressing your concerns. To resolve this further, we escalated your file to a senior accountant, and they've tried to reach you over the phone and sent you an email with a full explanation and a resolution to what you've outlined. When you have a moment, please reply and we'll make sure everything is fully resolved.
Alternatively, please send us an email to feedback@etax.com.au with the best time for a call and we will make sure we accommodate your schedule. Thank you for giving us a chance to make things right, we really appreciate it and we hope to hear from you soon.
Kind regards,
Etax Accountants
Etax makes lodging my tax return so…
etax makes lodging my tax return so much easier. They were very patient and professional through the process. I highly recommend using etax. I will be lodging with them again this coming year.
22 de mayo de 2026
Opinión espontánea
Respuesta de Etax
Hi Michelle, thank you so much for the kind words and your recommendation, it means a lot to us! We're glad our team could make the process feel easy and that their patience and professionalism made a difference. We look forward to helping you again soon!
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