I bought 12 plum coloured roses for my mum for Mother’s Day. To say we were beyond delighted is an understatement. They were, and are, stunningly beautiful. The fragrance of the roses hit the... Ver más
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Consulta las opiniones de los clientes
My Mrs B absolutely loves your rose and she's going to treasure it for ever but she's scared to open the lid to smell it as she thinks it'll die so can you re assure her please. But again a beutifull... Ver más
La empresa ha respondido
From order to delivery, well within 48 hours. Items were wrapped in bubble wrap and were extremely well protected. What an amazing sight when I saw the roses, such a beautiful vibrant colour. Serious... Ver más
La empresa ha respondido
Was extremely disappointed, waited for so long to get a blue rose but as my anniversary was coming closer I went for the yellow and was not happy on how it arived. The rose was not up straight it was... Ver más
Información sobre la empresa
- Floristería
- Tienda de decoración e interiorismo
- Envío de flores
- Diseñador floral
- Mercado de flores
- Tienda de regalos
Escrito por la empresa
Eternal Petals® flowers are REAL ROSES that can LAST FOR A YEAR AND MORE. No water required! 100% natural! Free UK delivery! The roses are cut when they have perfectly bloomed, and when treated with a new cutting-edge method, their look, feel and smell...
Información de contacto
London, Reino Unido
- +44 20 3787 4644
- support@eternalpetals.com
- eternalpetals.com
4,0
Muy bueno
1 mil opiniones
No ha contestado las opiniones negativas
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Really great company
Really great company, delivery was on time and also the product even better than expected. Thank you for everything.
27 de junio de 2023
Respuesta de Eternal Petals
Dear Javed,
We're so happy to hear that you loved our products.
Your review made our day! Our whole team works hard to keep our customers happy, but we can only do it thanks to amazing customers like you.
Thanks again, and we hope to serve you soon.
Kind Regards,
EP Team 🌹
Beautiful rainbow rose gift from my…
Beautiful rainbow rose gift from my daughter 🌹highly recommend already have a friend order from you
26 de junio de 2023
Respuesta de Eternal Petals
Dear Michelle,
We're so happy to hear that you loved our products.
Your review made our day! Our whole team works hard to keep our customers happy, but we can only do it thanks to amazing customers like you.
Thanks again, and we hope to serve you soon.
Kind Regards,
EP Team 🌹
What super customer service
What super customer service ! Thank you for all your help.
26 de junio de 2023
Opinión espontánea
Respuesta de Eternal Petals
Dear Karen,
We're so happy to hear that you loved our products.
Your review made our day! Our whole team works hard to keep our customers happy, but we can only do it thanks to amazing customers like you.
Thanks again, and we hope to serve you soon.
Kind Regards,
EP Team 🌹
Great product
5 de junio de 2023
Respuesta de Eternal Petals
Dear Alicia,
We're so happy to hear that you loved our products.
Your review made our day! Our whole team works hard to keep our customers happy, but we can only do it thanks to amazing customers like you.
Thanks again, and we hope to serve you soon.
Kind Regards,
EP Team 🌹
Paid for next day delivery and it…
Paid for next day delivery and it didn’t arrive next day when needed. I emailed days ago and have had no response! Won’t be using again!
11 de junio de 2023
Respuesta de Eternal Petals
Hello,
Please accept our apology for the inconvenience.
We use DPD courier which is 3rd party for the delivery of our order. The courier associate didn't turned up for the collection due to which order delivery was delayed by 1 day.
We've escalated the issue with the courier team and we assure you that it will not repeated in future.
Best Wishes
EP Team
Beautiful product
Great products and very well received by friends as gifts. Quick delivery as well. The only down size is the pricing. It gives you the price by the item but when you go to the basket Vat is added to the product then delivery then another Vat is added. So i ended up paying about £12 more than the price on show. Apart from that, beautiful stuff.
1 de junio de 2023
Ordered for a gift for daughter she was…
Ordered for a gift for daughter she was delighted with rose when it arrived. Delivered on day requested.
31 de mayo de 2023
Respuesta de Eternal Petals
Dear Donna,
We're so happy to hear that you loved our products.
Your review made our day! Our whole team works hard to keep our customers happy, but we can only do it thanks to amazing customers like you.
Thanks again, and we hope to serve you soon.
Kind Regards,
EP Team 🌹
Great and a perfect gift
30 de mayo de 2023
Respuesta de Eternal Petals
Dear Spencer,
We're so happy to hear that you loved our products.
Your review made our day! Our whole team works hard to keep our customers happy, but we can only do it thanks to amazing customers like you.
Thanks again, and we hope to serve you soon.
Kind Regards,
EP Team 🌹
IT IS A SCAM
Worst company to buy anything from. They are most likely a scam since my husband ordered a flower for me but couldn’t collect it due to delayed delivery. It has now been returned to them but they still won’t issue a refund or respond to any of my emails. It has already been two months of dealing with horrible customer service and no resolution.
DON’T GIVE THEM A PENCE OF YOUR MONEY. AVOID THIS SCAM OF A COMPANY
3 de junio de 2023
Respuesta de Eternal Petals
Dear MaryM,
We appreciate you taking time to review your experience with us. we're sorry for the inconvenience.
We request you to please reach out to us via support@eternalpetals.com so that we can check with it and help you out.
Thank you for choosing Eternal Petals.
Kind Regards
EP Team
Great choice and easy ordering process
Great choice and easy ordering process, but previews of what the options would look like would be an advantage.
My wife loves the flowers and is so impressed by the presentation box.
11 de mayo de 2023
Respuesta de Eternal Petals
Dear Daniel,
We're so happy to hear that you loved our products.
We value your feedback and we'll work on it and make it available on our website as soon as possible.
Thanks again, and we hope to serve you soon.
Kind Regards,
EP Team 🌹
This was a gift sent to my best…
This was a gift sent to my best friend's mom on the anniversary of her passing/ birthday. She loved it and said it was beautiful. I purchased the Blue Lagoon single rose
Kelly Lyles
9 de mayo de 2023
Respuesta de Eternal Petals
Dear Kelly,
We're so happy to hear that you loved our products.
Your review made our day! Our whole team works hard to keep our customers happy, but we can only do it thanks to amazing customers like you.
Thanks again, and we hope to serve you soon.
Kind Regards,
EP Team 🌹
Outstanding products
11 de mayo de 2023
Respuesta de Eternal Petals
Dear Scott,
We're so happy to hear that you loved our products.
Your review made our day! Our whole team works hard to keep our customers happy, but we can only do it thanks to amazing customers like you.
Thanks again, and we hope to serve you soon.
Kind Regards,
EP Team 🌹
Respuesta de Eternal Petals
Dear Tina,
We're so happy to hear that you loved our products.
Your review made our day! Our whole team works hard to keep our customers happy, but we can only do it thanks to amazing customers like you.
Thanks again, and we hope to serve you soon.
Kind Regards,
EP Team 🌹
The rose looked fine
The rose looked fine, lovely colour, a bit darker than it looked online. The smell had a hint of rose but was not a natural rose smell and quite overpowering. If it hadn’t been for the smell, I think it would have been five stars. Time will tell if it lasts. I liked the box it is displayed in and it arrived securely packaged, albeit a day later than I had asked for. Although I bought it in the sale, I still think the price was expensive, by the time VAT was added, then shipping. However, it was for a very special occasion so I don’t grudge it but I’m glad I didn’t buy one at full price. I chose it because I thought it would be a unique gift, very different, and that is still true. I may try a different colour next time and hope the smell is not so synthetic.
10 de mayo de 2023
Beautiful roses, fabulous service
We bought from this company for the first time as a gift from us Bridesmaids to our Bride, The website was easy to navigate, the communication was good, the delivery was fast and the recipient was really happy with the gift, stating everything about it was beautiful.
26 de abril de 2023
Respuesta de Eternal Petals
Dear Ellen,
We're so happy to hear that you loved our products.
Your review made our day! Our whole team works hard to keep our customers happy, but we can only do it thanks to amazing customers like you.
Thanks again, and we hope to serve you soon.
Kind Regards,
EP Team 🌹
Asked for delivery date
Asked for delivery date, gave plenty of notice, delivered 24hrs before, so excellent service
3 de mayo de 2023
Respuesta de Eternal Petals
Dear Rachel,
We're so happy to hear that you loved our products.
Your review made our day! Our whole team works hard to keep our customers happy, but we can only do it thanks to amazing customers like you.
Thanks again, and we hope to serve you soon.
Kind Regards,
EP Team 🌹
A beautiful gift for any occasion
27 de abril de 2023
Respuesta de Eternal Petals
Dear Lorna,
We're so happy to hear that you loved our products.
Your review made our day! Our whole team works hard to keep our customers happy, but we can only do it thanks to amazing customers like you.
Thanks again, and we hope to serve you soon.
Kind Regards,
EP Team 🌹
Beautiful flowers
Easy to order, great choice of colors, and different styles, fab delivery.
26 de abril de 2023
Respuesta de Eternal Petals
Dear Julie,
We're so happy to hear that you loved our products.
Your review made our day! Our whole team works hard to keep our customers happy, but we can only do it thanks to amazing customers like you.
Thanks again, and we hope to serve you soon.
Kind Regards,
EP Team 🌹
Amazing rose jst love it
3 de abril de 2023
Respuesta de Eternal Petals
Dear Samantha,
We're so happy to hear that you loved our products.
Your review made our day! Our whole team works hard to keep our customers happy, but we can only do it thanks to amazing customers like you.
Thanks again, and we hope to serve you soon.
Kind Regards,
EP Team 🌹
Delivery
Asked for a delivery date i gave one at least two weeks out April 10th still not delivered.
5 de abril de 2023
Respuesta de Eternal Petals
Dear Joe,
Please accept our apologies for the inconvenience caused.
Upon checking, we see that your order has been delivered.
Please let us know if you need any further help.
Best Wishes
EP Team
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