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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ordered a wallet for my son by his request for his Birthday. Could not be more delighted with it. From ordering it to it arriving very quickly in lovely packaging. Excellent craftsmanship and quality.... Ver más

Valorada con 5 estrellas sobre 5

Der Versand nach Deutschland war schnell und völlig problemlos. Alles war sehr gut und schön verpackt. Dass die Produkte von ungewöhnlich guter Qualität sind sieht und spürt man sofort. Dass dieser e... Ver más

Valorada con 5 estrellas sobre 5

Amazing and helpful customer service. Both pieces I ordered were perfect and received quicker than expected. The quality is unmatched as far as leather goods. Looking forward to my next purchase alrea... Ver más

Valorada con 5 estrellas sobre 5

Customer service is extra extraordinary! I failed to look at their already high rating, and emailed customer service regarding a gift option selection. They not only assured me, but followed up by se... Ver más

Información sobre la empresa

  1. Fabricante de artículos de cuero
  2. Tienda de productos de cuero

Escrito por la empresa

Since 1934, Ettinger has been synonymous with refined British leather craftsmanship — a hallmark of quiet luxury that endures through generations. From its beginnings in London to its workshop in Walsall, every Ettinger piece is hand-crafted with precision, using the world’s finest leathers and time-honoured techniques. Carrying a Royal Warrant from HM King Charles III, the brand represents more than craftsmanship; it is a celebration of heritage, authenticity, and timeless design. Each wallet, briefcase, and accessory is created not simply to be owned, but to be lived with — growing more beautiful and personal over time. Still proudly family-owned, Ettinger remains guided by the same values that shaped it in 1934. Every creation reflects the family’s enduring vision and distinctive personal touch while offering a subtle statement of sophistication. Distinctly British, quietly confident, and effortlessly classic.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

79 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(79)

29 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Ettinger is first class and world…

Ettinger is first class and world class. I purchased a gorgeous wallet for my father for his 70th birthday and I had a hiccup with the website on the gift wrapping and they took care of it without even me questioning it. This is a company that is focused on life long customers not one time. World class

21 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wallet

My husband had an Ettinger wallet for many years. It just recently broke. I ordered a new one for him. Their products are beautifully made. The customer service is amazing

13 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Cotswold weekend bag

I have bought a number of items from Ettinger over the years and the quality has always been second to none. I most recently gifted their Cotswold weekend bag to my wife, which she absolutely loves. The customer service team were as always very helpful and responsive.

14 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

My husband has been wanting an Ettinger…

My husband has been wanting an Ettinger wallet for some time, and I recently purchased one for his birthday. Unbeknownst to me, he had just received a coupon for free shipping that morning, and sent it to me (probably as a hint!). I forwarded the email to customer service, hoping they would honor it after the fact, which they did. That says a lot about a company, and I have been impressed ever since.

After the wallet was shipped, they reached out to find out if he was happy with it. After he opened it today, I was very pleased to report that he absolutely loved it. It exceeded his expectations in every way. It truly is a beautifully crafted item.

I can’t recommend Ettinger enough, and will not hesitate to use them again. Thank you, Ettinger, for exemplifying quality in both product and service!

13 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great online shopping experience

My experience shopping online with Ettinger was so good. Their customer service was excellent and they helped make the gift I was purchasing extra special! I will definitely shop here again and will highly recommend to others, thank you so much.

14 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

A beautiful bill-fold wallet & impeccable customer service

My first Ettinger purchase. I have had several fine wallets over the last 30 years that have grown & aged with me. The Ettinger bill-fold wallet is superbly made with superb quality leather and fine, consistent stitching. The price is reasonable for the quality. I’m pleased I made the jump back to a leather wallet from the iPhone card-case I’ve used for the last year.

I would particularly highlight my customer service experience in returning a pen case (beautiful product, but my fountain pens were too large to fit). No chatbots or AI to navigate, straight to a human-being.

Common-sense & prompt, courteous, customer service prevails at Ettinger which, in my opinion, is worth its weight in gold.

16 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

A beautiful bag to add to my…

A beautiful bag to add to my collection, the style and quality is excellent! I would also like to thank the customer service team dfor all their help with my order, quick replies and great service

13 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Product. Even Better Service!

Needed to order an item at short notice, so called Ettinger, and got put through to Cassi on their Customer Service team. She proved to be very helpful, and ensured the order was processed and despatched within minutes. The parcel arrived on time. In a day and age where many companies have lost the art of 'in person' service, Cassi's professionalism and courtesy is greatly appreciated. Ettinger, and its team, are highly recommended - bravo!

27 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Craftsmanship

Ettinger is a brand that provides excellent craftsmanship and their product-design stands the test of time. It's the very opposite of fast fashion. Customer service is top notch and so is the delivery in particular.

22 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Will be purchasing more from here!

I was not sure about which wallet to get at first and which colour and especially which text colour for personalisation but the team at Ettinger were extremely helpful in sending me photographs and their suggestions on which would look nicest with the combo I would like! The shipping was also quicker than expected as well!

9 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic customer service

I purchased a wallet in a beautiful blue (petrol) and ask for it to be customised not thinking that it might take longer than the normal delivery time.
As I was going to gift this wallet to my fiancé when on holiday in Egypt I needed it to arrive soon.
I contacted the customer service which replied promptly and made sure the order came earlier!
I was very impressed by the fantastic customer service!

23 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Personalised Wallet

I contacted the team at Ettinger regarding a bespoke personalisation on the inside of one of their wallets. Their response was excellent, prompt, friendly and helpful and the beautiful wallet arrived quickly and excellently packaged. Would highly recommend!

1 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ordered a customized product from…

Ordered a customized product from Germany. Support reached out proactively to suggest some changes (at no additional costs) to my requests (which I followed as these made so much sense). Product arrived in Germany in under a week. Brilliant service and craftsmanship.

9 de septiembre de 2024
Opinión espontánea

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