Euromart UK Opiniones 

108
•
TrustScore: 2.5 sobre 5

2,4

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Jest to lipna firma która sprzedaje niskiej jakości towar ponadto w przypadku zwrotu towaru można zapomnieć o jakiej kolwiek zwrocie gotówki 100 oszukanych ludzi kryją się tym że niby są z Rumunii i m... Ver más

Valorada con 1 estrellas sobre 5

Ho già scritto qualche giorno fa. Aggiungo che si sono scollate dopo appena 10 giorni di utilizzo nella parte destra della suola. Avevo segnalato che entra acqua anche se erba bassa da giardino appena... Ver más

Valorada con 2 estrellas sobre 5

Scarpe finalmente arrivate il primo marzo 2023. Peccato che la casa produttrice Marwells abbia delle misure che non corrispondono assolutamente agli standard. Anche la taglia 43 è enorme. In prati... Ver más

Valorada con 5 estrellas sobre 5

I am from Bulgaria and this company have a really good employess working in Bulgaria by a mistake i put wrong address and also i made the same order 2 times but they're representative give me a call t... Ver más

Información sobre la empresa


Información de contacto

2,4

Malo

TrustScore: 2.5 sobre 5

108 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

2,4

Todas las opiniones

(108)

0 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

I purchased two pairs of light weight…

I purchased two pairs of light weight trainers as I was the driver of a lead escort van on a charity walk to Spain from the uk
First pair fell to bits within 5 weeks and the second pair

soon after
Contacted CS to be told that

I had over used them and

had put them through undue stress which caused them to

fall apart
And due to me abusing them I could not be given a refund
I can't for the life of me see
how driving for 6 hrs a day and getting in and out of van is undue stress
Avoid this company like your life depends on it

22 de octubre de 2022
Opinión espontánea
Logotipo de Euromart UK

Respuesta de Euromart UK

Hi Tom,

We're sorry to hear of your disappointment of our decision to decline your refund.

Our conclusions are based on the available information you have provided to us, but please let us know if you have any new information to support your case and we'll able to re-evaluate our position in light of the new information.

The Euromart UK Team

Valorada con 2 estrellas sobre 5

I've placed my 1st order

I've placed my 1st order. So far so good.
However after seeing these reviews I am extremely concerned I regards quality and contacting anyone if I am not happy and require a refund.
I really hope they are good quality as I have seen many shoes/trainers I am looking to purchase.

9 de noviembre de 2022
Opinión espontánea
Logotipo de Euromart UK

Respuesta de Euromart UK

Hi John,

Thank you for your feedback. Please feel free to contact us at cs@euromart.co.uk, providing your order number, if you have any questions relating to your order.

If you wish to return goods for any reason you can do so by contacting us within 14 calendar days of receiving your order. To learn more about our returns policy, please follow the link below:

https://www.euromart.co.uk/page/returns-policy/40

The Euromart UK Team

Valorada con 5 estrellas sobre 5

Walking boots

Ordered a pair of walking boots they arrived on time were of good quality and good fit felt comfortable on my first walk in them have yet to do a long hike but feel that they will be up to it.

27 de septiembre de 2022
Valorada con 3 estrellas sobre 5

Happy but disappointed

I was surprised to receive my first order in a couple of days. However, wasn't too happy with the second order because of the delay in dispatching my my order. I would have appreciated a response of out of stock when I ordered. On the whole, it wasn't a bad experience.

6 de septiembre de 2022
Valorada con 1 estrellas sobre 5

not delivered,

bought a pair of shoes on May 14th, till May 25th did not get any response, call on WhatsApp and emailed but no response, luckily paid via pay pall, so contact pay pall, get response, then got refund, and email me sorry it's is out of stock, how out of stock product they can sell, looking fake website, or selling fake items, because not responding, even later they removed Pay pall, pls don't buying anything from euromart,

25 de mayo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Red Flag, buyer beware

I had a horrible experience with this faceless company called Euro mart. The shoes I bought was supposed to be black for my job but I was delivered blue, the texture was the fake St I've ever seen. To make things worse, there is no way to contact them to complain, the WhatsApp number given is never responded to. That was my last purchase from them.

15 de agosto de 2022
Logotipo de Euromart UK

Respuesta de Euromart UK

Dear customer,

I'm sorry to hear about your experience with us and that you were having problems contacting us.

Please note that we do not communicate via Whatsapp so the best way to contact us is either via email at cs@euromart.co.uk, or via the chatbot on our website.

We would like to look into this case more closely - please can you contact us via one of these channels, providing your order reference and we'll be able to respond to you.

I hope this helps

The Euromart UK Team

Valorada con 1 estrellas sobre 5

Cheap and nasty trainers - such bad customer service also

The aspects of the case did not concern you at all - we could return within the 14 days but you declined - it was 10 working days - therefore my comments will stand as you were totally unreasonable
We needed to return trainers that were within 14 days and they were faulty which I omitted to add in my original request to return. The company will not refund us and I feel people should know not to buy and I wish I had looked at so many negative comments on here before making the purchase.

9 de agosto de 2022
Opinión espontánea
Logotipo de Euromart UK

Respuesta de Euromart UK

Dear Marsha

We have located your order and reviewed your request to return goods and unfortunately as your request was made outside of the 14 day cancellation period, we won't be accepting the goods back.

We understand your frustration that your request to return goods have been declined. While we may make exceptions under extenuating circumstances, we endeavour to handle customer disputes as fairly as possible and the best practice to doing so is to adhere to the policies set out on our website.
​
Please kindly note that your request to return goods was not declined on the premise that the goods were faulty. As no faults were declared at the time of your request, they were not considered as part of our decision to decline your request.

We believe we were reasonable with the handling of this case but if you could share with us the aspects of this case where you believe the handling was incorrect or unfair then this would be greatly appreciated.

The Euromart UK Team

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más