We use Europa for almost all of our pallet shipping. Having worked with many different carriers over the years I can safely say that Europa is streets ahead in terms of customer service which counts f... Ver más
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Consulta las opiniones de los clientes
I have been using Europa in my job role for 4 years and their service is good with very few damages. We ship our thermal ribbons and luxury foils all over Europe so time efficiency and condition upon... Ver más
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We are enjoying our second year with Europa and have found the team to be responsive, helpful and positive. Speed of providing quotes and replying to emails is excellent. In particular, thank you t... Ver más
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We have been working with Europa for around 5 years now. Jason from the Capetown branch manages our shipments and his customer service is second to none! All quotes are quickly returned and the pricin... Ver más
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Información sobre la empresa
Escrito por la empresa
At Europa Worldwide Group, we're Powered by Better. We believe logistics is about more than moving goods. It's about giving our customers confidence. Through expert road, air and sea freight, customs, warehousing and fulfilment solutions, we work in partnership with businesses to deliver reliable service, trusted expertise and a commitment to always doing better.
Información de contacto
Shield Road, DA1 5UR, Reino Unido
- marketing@europa-worldwide.com
- europa-worldwide.com
4,6
Excelente
201 opiniones
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Excellent service and impecable…
Excellent service and impecable responses, managed expectations and updated at ever stage even givng various options and eventualities on each.
5 de agosto de 2026
Respuesta de Europa Worldwide Group
Hi Ben,
We really appreciate you taking the time to share your feedback.
We're committed to providing excellent service, so it's fantastic to hear we've met your expectations. Your support means a great deal to us.
Thank you again for your kind feedback and continued support.
Faultless
Communication is absolutely faultless. We transitioned to Europa as we had issues with previous forwarders, and as luck would have it we onboarded just before the Iran conflict - talk about a baptism of fire. It is easy to be a good forwarder where the market conditions are stable, but to be onboarded and looked after and helped along each step during this process is a testament to the company and the personnel involved. They are a breath of fresh air, and I know I can rely on them even in the most volatile conditions.
5 de agosto de 2026
Respuesta de Europa Worldwide Group
Hi Josh,
We really appreciate you taking the time to share your feedback.
We're committed to providing excellent service, so it's fantastic to hear we've met your expectations.
Your support means a great deal to us.
Thank you again for your kind feedback and continued support.
Respuesta de Europa Worldwide Group
Hi Kelly,
We really appreciate you taking the time to share your feedback.
We're committed to providing excellent service, so it's fantastic to hear we've met your expectations.
Your support means a great deal to us.
Thank you again for your kind feedback and continued support.
Europa
Europa Worldwide Group has consistently provided a reliable and cost-effective road transport service for both the UK and Europe. Their response times are excellent, communication is always prompt, and shipments are handled efficiently. A dependable partner that I would highly recommend.
4 de agosto de 2026
Respuesta de Europa Worldwide Group
Hi Lee,
We really appreciate you taking the time to share your feedback.
We're committed to providing excellent service, so it's fantastic to hear we've met your expectations.
Your support means a great deal to us.
Thank you again for your kind feedback and continued support.
We have used Europa for many years for…
We have used Europa for many years for roadfreight to Europe. They offer both DDP and DAP options which is a big bonus. The staff are very good and helpful. Ypu can also track the shipments online easily. Would certinly recommend this company.
4 de agosto de 2026
Respuesta de Europa Worldwide Group
Hi Margaret,
We really appreciate you taking the time to share your feedback.
We're committed to providing excellent service, so it's fantastic to hear we've met your expectations.
Your support means a great deal to us.
Thank you again for your kind feedback and continued support.
As a customer we are charged all the…
As a customer we are charged all the extras they want.
I future delivery's from these muppets wont be accepted. They already charge our suppliers to deliver then want us to pay admin fee after admin fees.
So they can do one now.
Service isn't the best either
24 de julio de 2026
Opinión espontánea
Respuesta de Europa Worldwide Group
Good morning Vince,
We’re sorry to hear that the charges associated with deliveries have left you feeling frustrated.
These costs can depend on shipping terms and any applicable customs requirements, but we agree that they should be communicated clearly. We also take your comments about the service you received seriously.
If you email marketing@europa-worldwide.com with the relevant shipment references and details of the charges, we’ll ask the appropriate team to review them and provide a clear explanation.
Thank you for bringing this to our attention.
The Europa team are great to work with
The Europa team are great to work with! All lovely, friendly and very helpful! Sarah is very fast at replying and her quotes are always very competitive, with short transit times. Elisa is very knowledgeable and if we ever have an issue (which we rarely do) it is always solved fast and efficiently. Grateful for all their help and support! <3
4 de agosto de 2026
Respuesta de Europa Worldwide Group
Hi Erin,
Thank you for taking the time to leave us a review. We're committed to providing excellent service, so it's fantastic to hear we've met your expectations. We’re so pleased to hear that Sarah and Elisa gave you the help and support you needed.
We’ll make sure your lovely feedback is shared with them and their team. Recognition like this means a great deal to our colleagues.
Thank you again for your kind words and continued support.
Great customer service & support.
Great customer service & support.
Always quick delivery times & if any custom issues, these are dealt with smoothly & without inconvenience to us or our customers.
4 de agosto de 2026
Respuesta de Europa Worldwide Group
We really appreciate you taking the time to share your feedback.
We're committed to providing excellent service, so it's fantastic to hear we've met your expectations.
Your support means a great deal to us.
Thank you again for your kind feedback and continued support.
I've had mostly positive experiences…
I've had mostly positive experiences with Europa World. The prices are reasonable and offer good value, although it would be great to see more discounts and special offers for loyal customers.
The staff are friendly, polite, and usually willing to help. The service is good most of the time, but there are occasional delays or issues. While no company is perfect, I appreciate that they generally try to provide a good experience.
Overall, I would recommend Europa World for their fair pricing, friendly team, and reliable service. I hope they continue improving their consistency and introduce more discounts in the future.
4 de agosto de 2026
Respuesta de Europa Worldwide Group
Hi Raheel,
We really appreciate you taking the time to share your feedback.
We're committed to providing excellent service, so it's fantastic to hear we've met your expectations for the most part. Your support means a great deal to us.
Thank you for bringing to our attention your thoughts regarding occasional delays and promotions/loyalty discounts. We take all feedback seriously and I will make sure our relevant colleagues are made aware.
Thank you again for your continued support.
Helpful staff and prices
4 de agosto de 2026
Respuesta de Europa Worldwide Group
Hi Julian,
We really appreciate you taking the time to share your feedback.
We're committed to providing excellent service, so it's fantastic to hear we've met your expectations.
Your support means a great deal to us.
Thank you again for your kind feedback and continued support.
Friendly & Knowledgable staff
Friendly & Knowledgable staff, competitve pricing & easy to use portal for booking collections & uploading documentation
4 de agosto de 2026
Respuesta de Europa Worldwide Group
Hi David,
We really appreciate you taking the time to share your feedback.
We're committed to providing excellent service, so it's fantastic to hear we've met your expectations.
Your support means a great deal to us.
Thank you again for your kind feedback and continued support.
Glasgow branch customer service is the…
Glasgow branch customer service is the best I’ve ever experienced from any haulage company!
4 de agosto de 2026
Respuesta de Europa Worldwide Group
Hi Cameron,
Thank you for taking the time to leave us a review. We're committed to providing excellent service, so it's fantastic to hear we've met your expectations. We’re so pleased to hear that the Glasgow team gave you the help and support you needed.
We’ll make sure your lovely feedback is shared with them. Recognition like this means a great deal to our colleagues.
Thank you again for your kind words and continued support.
Awful in every form of the word
Awful in every form of the word. I submitted my power of attorney forms as soon as received, they then sat on them a week and became unable to contact. Both myself the recipient and the sender were trying to speak to them. My good were eventually delayed nearly 2 weeks because of these people. Nothing woks on their documentation processing links, password reset, view bank details; nothing. Stay away
13 de julio de 2026
Opinión espontánea
Respuesta de Europa Worldwide Group
Good afternoon,
We're very sorry to hear about the experience you've had with us and the frustration this has caused.
We would like to investigate this further. Could you please send any relevant information to marketing@europa-worldwide.com? Please include as much detail as you can and we'll ensure your concerns are looked into thoroughly by the appropriate team.
Thank you.
poor poor poor
poor poor poor - you can't even call them.
you don't get forwarded when you call - the whole day - avoid at all cost - except a lot of us end up here because we're receiving goods we didn't ship ourselves.
26 de junio de 2026
Opinión espontánea
Respuesta de Europa Worldwide Group
Hi there,
We’re very sorry to hear about your experience and the frustration this has caused.
To help us look into this further, could you please send any related documents to marketing@europa-worldwide.com and we’ll ensure your concerns are investigated thoroughly.
PROBLEM WITH FACTURATION
That rate that we have received for the shipment was in euro and when we received the invoice it was in pounds. The case is still pending.
I have received now a solution from Europa worldwide.
They will solve the problem. I wait now for the credit notes and the new invoices in euro. I hope to receive it end of the week. The problem is now solved. Very happy now. Thank you.
9 de abril de 2026
Opinión espontánea
Respuesta de Europa Worldwide Group
Hi there,
We’re truly sorry to hear about your experience and the frustration this has caused.
To help us look into this further, could you please send any related documents to marketing@europa-worldwide.com and we’ll ensure your concerns are investigated thoroughly.
My supplier used them to ship 3 pallets…
My supplier used them to ship 3 pallets into the uk from Austria. Goods arrived a week ago and despite sending emails, leaving messages, no-one is getting back to me so my customer is now threatening to cancel their order
8 de junio de 2026
Opinión espontánea
Respuesta de Europa Worldwide Group
Hi John,
We’re very sorry to hear about your experience and the frustration this has caused.
To help us look into this further, could you please send any related documents to marketing@europa-worldwide.com and we’ll ensure your concerns are investigated thoroughly.
Unbelievable
Unbelievable, i've only given 1 star as there's no option for -1 million stars. Had the unfortunate dealing with this company through ordering parts from Czechoslovakia, the company i ordered off used these. Normally been delivered by FedEx or DHL, both these companies can run rings around Europa, parcels delivered easily without hassle.
The amount of paperwork to complete just to get a small parcel delivered is unbelievable, the person in accounts or whatever department that first contacts you about your parcel, is totally clueless about a business trading name, and is wanting the person who the trading name was originally set up by ( he's been dead 50 years) This is the first and last time i'll have any dealings with this company and reading the latest reviews, i'm probably not the only one.
4 de marzo de 2026
Opinión espontánea
Terrible experience
Terrible experience. You have to chase your delivery each day at each step. One day they don't have trucks suitable for delivery. Another day - no drivers.
It takes WEEKS to get the goods inside the UK. Hilarious. Not recommended.
13 de abril de 2026
Opinión espontánea
Respuesta de Europa Worldwide Group
Hi Sam,
We’re very sorry to hear about your experience and the frustration this has caused.
To help us look into this further, could you please send any related documents to marketing@europa-worldwide.com and we’ll ensure your concerns are investigated thoroughly.
Worst service
Worst service. I choose them to import a pallet from Italy. They took over 25 days in delivery. To make things even worse, took 9 days in custom clearance and charged for storage in spite of providing all the documents on the same day of receipt of receiving of notification. I would never use them again. Joanne Palmer in way too slow in replying emails.
12 de marzo de 2026
Opinión espontánea
Respuesta de Europa Worldwide Group
Hi Bob,
We’re very sorry to hear about your experience and the frustration this has caused.
To help us look into this further, could you please send any related documents to marketing@europa-worldwide.com and we’ll ensure your concerns are investigated thoroughly.
Shocking service from Europa
Shocking service from Europa - they overcharge and then do not respond to invoice queries. They then charge late payment fees!!!
10 de marzo de 2026
Opinión espontánea
Respuesta de Europa Worldwide Group
Hi Sabrina,
We’re very sorry to hear about your experience and the frustration this has caused.
To help us look into this further, could you please send any related documents to marketing@europa-worldwide.com and we’ll ensure your concerns are investigated thoroughly.
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