Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Scam company. DO NOT ORDER FROM HERE. Bought some probiotics, got sent some different ones and customer service lady called Anna Phillips basically tried to gaslight me saying that they were the corre... Ver más

Valorada con 1 estrellas sobre 5

Ordered a single promotional bottle 23 dollars and was charged 239 dollars for 6 bottles. Ordered on Saturday night at 11pm. Called Sunday morning to cancel. Not an option. Received package following... Ver más

Valorada con 5 estrellas sobre 5

Another perfect experience. I live in the UK and my order arrived in the predicted 3-4 days. I’ve now placed 4 ordered with Every Health and had no problems. Maybe I’ve not experienced any problems be... Ver más

Valorada con 1 estrellas sobre 5

Order never arrived. Using a Hong Kong 3rd party shipping from US (for products originating from the US) but tracking is vague and never arrived. It’s been over 8 weeks. They finally deemed it lost pa... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de vitaminas y suplementos

Escrito por la empresa

Every Health offers a wide range of vitamins and supplements for adults, children, and elderly. Find expert nutritional solutions from a multitude of brands that help you support your health and wellbeing. Your individual health needs are likely to change overtime, and we’re here to support you at each stage of your journey.


Información de contacto

2,0

Malo

TrustScore: 2 sobre 5

86 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

2,0

Todas las opiniones

(86)

1 opinión en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Almost funny

Wanted to order a product from Every Health but noticed they don’t have the product ingredients listed on the product page (for foodstuffs this is odd and a bit of a health hazard as people - especially those shopping from a health site - often tend to have allergies or intolerances).

Messaged customer service to find out if there was maltodextrin in the product, which I can’t have. Was sent a clean-looking ingredient list and was categorically told “there is no maltodextrin in this product”.

Ordered two units of this fairly expensive product.

Received it (two weeks later) to find two products in the ingredient list that wasn’t in the ingredient list customer service had sent me, one of them being - you guessed it! - maltodextrin 🤦🏼‍♀️

You can’t have this little visibility of the products you’re sending out and you cannot lie to your customers. It’s just not on.

Edit: In response to the request for more information. I’ve already been in touch with your team via both messages and chat and still have zero resolution. Do something about it there if you’re actually dedicated to solving this.

8 de noviembre de 2024
Opinión espontánea
Logotipo de everyhealth.com

Respuesta de everyhealth.com

Hi Dani, we have requested more information from you via Trustpilot, but we haven’t heard from you. We would love to address your concerns and help you further.

If you see this, feel free to get back to us with your order number and email address so that we can making things right.

Valorada con 3 estrellas sobre 5

I'm giving 3 stars because the products…

I'm giving 3 stars because the products are excellent, however, the delivery times are quite ridiculous, unless we were in 1972. For today's world, waiting nearly two weeks for an order to ship from the US to the UK is madness.
I think this is the 'new' site for Garden of Life, or some sort of partnership. However, I cannot find lots of other products I buy on either store's website, so they seem to be attempting to push me to see quite how loyal I really am.
Luckily for them, I like the products, so am being patient, but it does really need to get better to keep up with the competition as a minimum. Now, do I still get my voucher for a 3 star review? Hope so, as I think I've been quite reasonable...

15 de octubre de 2024
Opinión espontánea
Logotipo de everyhealth.com

Respuesta de everyhealth.com

Hi there, we are sorry to hear about your order delay. We've requested more information from you via Trustpilot so that we can investigate this.

Valorada con 1 estrellas sobre 5

If I could give 0 stars I would

If I could give 0 stars I would.

I'm waiting for my parcel since the 20th of September. I went to the live chat I was told by the agent that my parcel was delivered on the 26th but it was definitely not delivered to myself nor to my neighbours. Never received a dispatching email or one that states that my order has been delivered. They sent me the tracking number and the status is 'delivered' but to who??
I'm still waiting for my parcel to arrive, you are responsible to send another parcel. Otherwise it means you're a scam

30 de septiembre de 2024
Opinión espontánea
Logotipo de everyhealth.com

Respuesta de everyhealth.com

Hi there, we are sorry to hear about your order delay. We've requested more information from you via Trustpilot so that we can investigate this with the courier company.

Valorada con 5 estrellas sobre 5

I thought they were scammers based on…

I thought they were scammers based on the reviews and panicked when I had ordered and checked Trust Pilot after .. but they were super fast. Two weeks delivery to Denmark and products were top notch. No complaints. Will probably order from them again since we don't have these supplements locally.

14 de septiembre de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

order received

finally received order

10 de septiembre de 2024
Opinión espontánea
Logotipo de everyhealth.com

Respuesta de everyhealth.com

Thank you for allowing us some time to look into your order and for your cooperation. We're pleased to hear your order arrived.

Valorada con 1 estrellas sobre 5

Ordered on 08/08 still has not left USA

First of all, I ordered the product on 08/08/2024 and it was processed on 08/09/2024. It’s supposed to be going to Italy and is way off on the delivery date estimate. It’s also very difficult to get a hold of someone who can help. Instant chat says not available and the phone number hasn’t worked once for me. So the product still has not left NJ and it was processed on the 9th. Thats more than 15 days sitting idle. I will be reporting this to whoever I have to in order to get some help. Order #597455317

26 de agosto de 2024
Opinión espontánea
Logotipo de everyhealth.com

Respuesta de everyhealth.com

Hi Stephen, we are extremely sorry to hear this. Thank you for providing your order ID, our customer service team has since gotten touch with you and have confirmed your order was delivered shortly after you spoke to us. We experienced a delay in orders due to a warehouse change, which has since been complete. As for our lines of communication, we will look into improving these per your feedback. For now, we hope everything arrived as expected and would like to thank you for reaching out to us.

Valorada con 1 estrellas sobre 5

I was told the order was in the way but…

I was told the order was in the way but I’ve gone to check and it says it’s still not sent. It’s been a week since I ordered and there has been no movement on the order.

18 de agosto de 2024
Opinión espontánea
Logotipo de everyhealth.com

Respuesta de everyhealth.com

We are very sorry to hear this. We have requested more information via Trustpilot, but we haven’t heard from you. We would like to address your concerns and help you further.

If you see this, feel free to get back to us with your order number and email address so that we can making things right.

Valorada con 1 estrellas sobre 5

Do not touch this company

Do not touch this company, never deliver on time and the reviews speak for themselves absolute scammers

23 de agosto de 2024
Opinión espontánea
Logotipo de everyhealth.com

Respuesta de everyhealth.com

We are very sorry to hear this; this is not the level of service we pride ourselves in. We have requested more information via Trustpilot, but we haven’t heard from you. We would love to address your concerns and help you further.

If you see this, feel free to get back to us with your order number and email address so that we can making things right.

Valorada con 4 estrellas sobre 5

good experience

tried everyhealth for the first time since i wanted garden of life products, it was pretty good, got all my products and their customer service was helpful. will definitely buy again from them again.

29 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor performance

The sell Garden of life products but perform really badly. Missed the deadline for delivery.
They promise discounts that are never applied.

30 de julio de 2024
Opinión espontánea
Logotipo de everyhealth.com

Respuesta de everyhealth.com

Hi Iwona, sorry to hear about your experience with Every Health recently. We would be happy to look into this for you and have requested more information about your order via Trust Pilot's information requester. We'll stay tuned for your response.

Valorada con 1 estrellas sobre 5

Poor customer service

Poor customer service.
Sell products with short expiry date.
Not transparent to the customer.
Never use them again.

24 de julio de 2024
Opinión espontánea
Logotipo de everyhealth.com

Respuesta de everyhealth.com

Hi Mona, We are very sorry to hear this. We would be happy to look into this for you and have requested more information about your order via Trust Pilot's information requester. We'll stay tuned for your response.

Valorada con 1 estrellas sobre 5

Account Closed

Been ordering from Every Health for a while and then after my last order they've closed my account - apparently for bulk buying - I do larger orders when items are on offer and suddenly they've closed my account with no warning! very disappointed.

17 de julio de 2024
Opinión espontánea
Logotipo de everyhealth.com

Respuesta de everyhealth.com

Hi! Every Health is more than pleased to provide our best offers to individual customers in search of health and wellbeing products. Unfortunately we've found your account is associated very closely with a 3rd party retailer. We apologize for having closed your account abruptly. You are always welcome to shop as an independent customer.

Valorada con 1 estrellas sobre 5

SCAM COMPANY, DO NOT BUY FROM THEM

DO NOT BUY FROM THIS COMPANY! Customer service is beyond awful! I was promised a refund for custom fees by one of their employees if I provide them with proof of payment. When I submitted requested documents, the company started denying everything and coming up with some ridiculous excuses, changing their stories all the time, asking for more evidence. I have provided them with all documents, tracking evidence, photo of my parcel being delivered, photo of proof of the payment, I submitted transcript from my conversation with their employee who confirmed twice I should not be charged fees and that once I pay them and submit proof of payment, they will refund me the charges. Even after all of this, the company refuses to issue me with the refund and keep replaying with more lies! I never leave reviews but I was absolutely shocked by the lies and awful, awful customer service, I don't want other people to get scammed! I may add, when placing my order, the website said duty fees were INCLUDED, but that was also not true! AVOID THIS COMPANY AT ALL COSTS!!!!!

15 de mayo de 2024
Opinión espontánea
Logotipo de everyhealth.com

Respuesta de everyhealth.com

We are very sorry to hear this; this is not the level of service we pride ourselves in. We have requested more information via Trustpilot, but we haven’t heard from you. We would love to address your concerns and help you further.

If you see this, feel free to get back to us with your order number and email address so that we can making things right!

Valorada con 1 estrellas sobre 5

Very poor customer service still a week…

Very poor customer service still a week and no updates what so ever- still waiting looks like my order won’t arrive this week either ??
Why the bad communication we have also been charged for this?
I have had no email notifications either

Very poor will definitely not be ordering from this company again sorry…

29 de mayo de 2024
Opinión espontánea
Logotipo de everyhealth.com

Respuesta de everyhealth.com

We are very sorry to hear this; this is not the level of service we pride ourselves in.

We have requested more information via Trustpilot, but we haven’t heard from you. We would love to address your concerns and help you further. If you see this, feel free to get back to us with your order number and email address so that we can making things right.

Valorada con 3 estrellas sobre 5

Not even a confirmation email but took money

Bought £40 order. Realised week later I hadn’t heard anything. I checked emails and couldn’t even find a confirmation email! I checked my credit card and the money was taken. Unfortunately I came on here to find so many others with same situation. Wish I checked on here first. All their responses seem the same. Let’s see how long it takes for it to be sorted out. Can’t even email as have to log in with account and I think I bought as a guest. I will call tomorrow. Update will follow. Update: they pick up straight away and resent email and tracking number and it’s on its way. I will change scoring if arrives. Update: it did indeed arrive. I will up my score to three stars. I wouldn’t use again just for the length of time waited and the needing to ring in.

7 de mayo de 2024
Opinión espontánea
Logotipo de everyhealth.com

Respuesta de everyhealth.com

Appreciate your feedback, Jamie. We looked into our logs and have verified the order confirmation email and order status emails were all sent to the email address used to make a purchase. We understand these may have been allocated to Spam and missed.

Thank you for getting in touch with our customer service team. We have made note of your concerns regarding lead times. We are glad your order arrived!

Valorada con 1 estrellas sobre 5

Scam Company-Avoid!!!!!!

Place an order on 26th April 2023 and thought it was a UK company. Only when I started tracking it did I realise it was coming from America and delivery should be 2nd May. We waited in on the 2nd May and it didnt turn up. Contacted Every Health and they said it was lost and i could have a refund or resent. We arranged for it to he delivered to a friend we were staying with over the bank holiday and Every Health couldnt guarentee that the next shipment would arrive before we went home. Its going to take 3 to 5 working days to get my £128 back. As i pointed out the purchase transaction is instantaneous so why cant they make refunds. Worried i wont get my money back. Avoid like the plague!!!!!

3 de mayo de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Very strange experience...

I ordered some electrolyte tablets from them, which turned up in good time - no issues there. But when I was ordering I was offered a free extra tube of tablets because I'd spent X amount, so naturally added the free tube to my basket too. There was also some weird soup for people on a diet that I didn't want but it was free and I couldn't remove from my basket? So this huge box arrives with all this soup (plus what I actually ordered)...but then I get ANOTHER dispatch email to notify me that my free tube of electrolyte tablets was being sent from Kentucky (!) to the UK. Why on earth would they a) dispatch this separately and b) send a box with a single, small tube of electrolyte tablets across the Atlantic by air freight at (presumably) vast expense, not to mention the carbon emissions etc.?! I won't be buying from them again and will give all my unwanted soup to the foodbank. Weirdest experience I think I've ever had ordering online

1 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

the products garden of life is a fabulous product to regenate the body, i use before

the products garden of life is fantastic, very good quality,
i receive it today, it was fast. i was worry with the bad publicity . but for me it is not true at all. i wrote this to rectify , this company for me is reliable, deliver the product i expect and in a good time. completly satisfy. sorry for the english mistakes, i am french

24 de abril de 2024
Opinión espontánea
Logotipo de everyhealth.com

Respuesta de everyhealth.com

Hi Frederique! We really appreciate your positive feedback. Thank you for sharing your experience based on your last purchase. We hope you'll be back soon to top-up on your favorite Garden of Life products or to try a new brand from Every Health!

Valorada con 1 estrellas sobre 5

Order not received & charged for fast delivery. Customer Serv’s not respond

Order no. 573586376
Order placed on 12/Apr/2024.
Goods not shipped. Order have not received . The money have taken for my account please . Respond to us please. Will spread word and will not purchase anything from this company again.

19 de abril de 2024
Opinión espontánea
Logotipo de everyhealth.com

Respuesta de everyhealth.com

Thank you for sharing more information about your order!

We've investigated and noted both shipments were delivered to you within our advertised delivery window. We have not have had any contacts from you previously via our customer service lines on site either. If this was a review made with regards to another order, please feel free to share more details on that. However, we're happy to inform you this order has been delivered as expected.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más