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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Scam company. DO NOT ORDER FROM HERE. Bought some probiotics, got sent some different ones and customer service lady called Anna Phillips basically tried to gaslight me saying that they were the corre... Ver más

Valorada con 1 estrellas sobre 5

Ordered a single promotional bottle 23 dollars and was charged 239 dollars for 6 bottles. Ordered on Saturday night at 11pm. Called Sunday morning to cancel. Not an option. Received package following... Ver más

Valorada con 5 estrellas sobre 5

Another perfect experience. I live in the UK and my order arrived in the predicted 3-4 days. I’ve now placed 4 ordered with Every Health and had no problems. Maybe I’ve not experienced any problems be... Ver más

Valorada con 1 estrellas sobre 5

Order never arrived. Using a Hong Kong 3rd party shipping from US (for products originating from the US) but tracking is vague and never arrived. It’s been over 8 weeks. They finally deemed it lost pa... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de vitaminas y suplementos

Escrito por la empresa

Every Health offers a wide range of vitamins and supplements for adults, children, and elderly. Find expert nutritional solutions from a multitude of brands that help you support your health and wellbeing. Your individual health needs are likely to change overtime, and we’re here to support you at each stage of your journey.


Información de contacto

2,0

Malo

TrustScore: 2 sobre 5

86 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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2,0

Todas las opiniones

(86)

1 opinión en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Don’t let the reviews put you off!

After seeing these reviews I was reluctant to order from here but thought I would give it a go and to my surprise the package came a day early than the expected delivery date! Don’t let these reviews put you off. Quality products as well. Will definitely be ordering from here again.

12 de junio de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

Good company

Good company, dispatched the order when they said they would and although it arrived a few days late it had to go from the us to uk.

7 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

I had two trial products with my order…

I had two trial products with my order in my shopping basket. But they did not arrived with the order. I contacted them 8 times with every info provided they asked. Each time they asked one more question to proceed. But I already provided. Their customer service is not a reliable one and especially made customer feel bad.

Order Number: 486451988

30 de mayo de 2023
Opinión espontánea
Logotipo de everyhealth.com

Respuesta de everyhealth.com

We are very sorry to hear about your experience. We have requested that you provide more information via Trustpilot, but we haven’t heard from you yet. We would love to address your concerns and help you further. If you see this, feel free to get back to us with your order number and email address so that we can making things right. Thank you for bringing this matter to our attention and we look forward to hearing from you.

Valorada con 4 estrellas sobre 5

I read the reviews and was skeptical…

I read the reviews and was skeptical given the troubles others have had but received the products in a surprisingly quick timeframe and gift was included.

Overall would use again as I've been a long time collagen user.

17 de abril de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Min vare kom aldrig

Jeg bestilte mine vare den 27 marts, og har skrevet lige siden hvor de blev af. Nu er det den 21 april, og der er stadig ikke kommet nogle varer.. Efter JEG har kontaktet dem op til flere gange, sender de mig nu en ny order, lad os se om den dukker op.. Kundeservicen er virkelig skidt. Jeg spurgte om de ville kompensere for mine vare eller lign, men fik at vide jeg kunne få £5 til deres hjemmeside, så man kunne bruge flere penge hos dem. Det er altså så frækt... Der er samtidig en flabet undertone i deres besked kospentance (jeg tog screenshots af det hele, hvis de selv skulle være nysgerrige omkring deres personale). Jeg er bare så skuffet over et firma kan være sådan. De burde lukkes ned.

27 de marzo de 2023
Opinión espontánea
Logotipo de everyhealth.com

Respuesta de everyhealth.com

We are very sorry to hear about your experience. We have requested that you provide more information via Trustpilot, but we haven’t heard from you yet. We would love to address your concerns and help you further. If you see this, feel free to get back to us with your order number and email address so that we can making things right. Thank you for bringing this matter to our attention and we look forward to hearing from you.

Valorada con 1 estrellas sobre 5

False advertising

The company is falsely advertising that a free gift will be received of the order qualifies and is of certain amount but then the gift is not received and even after many interactions with the customer services I am not getting any answers. It's a shame as they have really good products on offer. Also I had an issue with the discount codes which again was not very clear why I said what I did in the end. My advice is clear code application and transparency plus no false promises to customers

1 de abril de 2023
Opinión espontánea
Logotipo de everyhealth.com

Respuesta de everyhealth.com

We apologize you did not receive your free gift. Our customer service team have had a chance to get in touch with you and understood there may have been some confusion with the basket conditions needed to qualify for the gift with purchase.
We are happy to have resolved your issue since!

Valorada con 1 estrellas sobre 5

I’m a long time customer but never again

I’m a long time customer but something has definitely changed lately. I made my order on 28/03 and as of today, 12/04 I’m still waiting for it. My order was split in two, at least some of it appears to be coming from the US and the predicted generous delivery dates have been missed. I won’t be using them again.

12 de abril de 2023
Opinión espontánea
Logotipo de everyhealth.com

Respuesta de everyhealth.com

Hi Carol, thank you for bringing this to our attention. As a long time customer, we are sincerely sorry your order was lost in transit due to courier issues. Our customer service team proactively reached out to have the order sent again and the replacement order has been successfully delivered since. We very much appreciate you shopping with Every Health and hope you continue to do so.

Valorada con 4 estrellas sobre 5

Very helpful staff

Although the package was lost in transit I contacted the company via live chat and spoke to a very helpful Maddy who confirmed the above and a refund was issued promptly

24 de febrero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Can' Fault Delivery and Decent Price

I read the reviews and despite this info decided to place an order.

Package arrived on the last day it was supposed to which was surprising and all products were there. Had a good experience and can't fault them this time though will try again to see if it's a one off

5 de enero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful company, do not touch them

Do not use this company if you are based in the UK. The company ships from the USA.

The delivery was way outside of the delivery timescales so I needed to go purchase from elsewhere. I rang up to cancel and they refused to cancel and refund the order, instead saying I had to wait until the order arrived and send it back. It eventually turned up some weeks after it was due.

But returns need to be sent back to USA and are at your expense. I wanted to return two small vitamin supplements and the cost of return was nearly £25 if signed and tracked, clearly prohibitive.

Do not buy from this company as you cannot properly exercise your consumer rights and the company uses this to their advantage. You can buy just as cheaply in the UK and without the risk that you will lose out.

28 de diciembre de 2022
Opinión espontánea
Logotipo de everyhealth.com

Respuesta de everyhealth.com

We are very sorry to hear about your experience. Our customer service team have gotten back to you since and have ensure you are refunded in a timely manner.

Since this review, we have made some improvements to our website to ensure customers are reminded again that Every Health is a cross-border website that operates with warehouses globally. Thank you for bringing this to our attention!

Valorada con 5 estrellas sobre 5

The Truth

By now you may read lots of negative comments and worried. Let me tell you don't be. This is a very honest and good service company, I would suggest they should change another delivery company.
I also experienced the delay delivery,also have tracking number which can not be tracked. The delivery date was 11nov~22nov and I was leaving UK on 26th nov which made me very worried,so I ask for refund if they can not make me received on time, and 24nov I received the full refund. Then 25nov the parcel was on the floor in front of my door with no signature needed. And later I contacted them to charge me again, they just let me keep it without changing. All I see were not their fault. People write all bad words about this company which I think is not fair. I use on line chat service which is fast and easy, they answer imminently. They reply every time, they refund imminently too. All I have to said was the delivery company's faults make this good company suffer. I am so sorry for them. I will definitely buy from them again, and will definitely recommen to all my friends and relatives too. I hope you guys know the truth.

24 de noviembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Another perfect experience

Another perfect experience. I live in the UK and my order arrived in the predicted 3-4 days. I’ve now placed 4 ordered with Every Health and had no problems. Maybe I’ve not experienced any problems because I’ve used express delivery each time but I honestly can’t fault them as a company.

6 de diciembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Shipment hasn’t arrived

Shipment hasn’t arrived, seems stuck in transit for last 3 weeks and counting. And nobody replies to emails. Not sure it was even sent. Maybe company is just a total fraud.

13 de noviembre de 2022
Opinión espontánea
Logotipo de everyhealth.com

Respuesta de everyhealth.com

We are very sorry to hear about your experience. We have requested that you provide more information via Trustpilot, but we haven’t heard from you yet. We would love to address your concerns and help you further. If you see this, feel free to get back to us with your order number and email address so that we can making things right. Thank you for bringing this matter to our attention and we look forward to hearing from you.

Valorada con 1 estrellas sobre 5

really bad

really bad. The shipment takes so long, you don't know where the package is or when will it arrive. And there are no refunds or cancelations.

It is very bad when you specially need your supplement.

Edit: i have received it after 4 months. Still bad for me though.

1 de noviembre de 2022
Opinión espontánea
Logotipo de everyhealth.com

Respuesta de everyhealth.com

We are very sorry to hear about your experience. We have requested that you provide more information via Trustpilot, but we haven’t heard from you yet. We would love to address your concerns and help you further. If you see this, feel free to get back to us with your order number and email address so that we can making things right. Thank you for bringing this matter to our attention and we look forward to hearing from you.

Valorada con 1 estrellas sobre 5

Scam of a company

Scam of a company. Never received item ordered, no way of contacting them, no links work on their 'page', very suspect company. I believe it to be a.scam!

7 de noviembre de 2022
Opinión espontánea
Logotipo de everyhealth.com

Respuesta de everyhealth.com

We are very sorry to hear about your experience. We have requested that you provide more information via Trustpilot, but we haven’t heard from you yet. We would love to address your concerns and help you further. If you see this, feel free to get back to us with your order number and email address so that we can making things right. Thank you for bringing this matter to our attention and we look forward to hearing from you.

Valorada con 1 estrellas sobre 5

Moral: Trust the Reviews

This was the first time I had ordered from Every Health and I should have trusted the reviews. After numerous messages and asking for a full refund as it looked like my item would never arrive, it finally did arrive. I will not be making a second purchase.

20 de noviembre de 2022
Opinión espontánea
Logotipo de everyhealth.com

Respuesta de everyhealth.com

We are very sorry to hear about your experience. We have requested that you provide more information via Trustpilot, but we haven’t heard from you yet. We would love to address your concerns and help you further. If you see this, feel free to get back to us with your order number and email address so that we can making things right. Thank you for bringing this matter to our attention and we look forward to hearing from you.

Valorada con 1 estrellas sobre 5

Don’t touch with a barge pole

In the UK and I ordered £80 of products. Never arrived… had to initiate a chargeback with PayPal that’s taking forever. Don’t touch this online company with a barge pole

1 de octubre de 2022
Opinión espontánea
Logotipo de everyhealth.com

Respuesta de everyhealth.com

We are very sorry to hear about your experience. We have requested that you provide more information via Trustpilot, but we haven’t heard from you yet. We would love to address your concerns and help you further. If you see this, feel free to get back to us with your order number and email address so that we can making things right. Thank you for bringing this matter to our attention and we look forward to hearing from you.

Valorada con 5 estrellas sobre 5

Ordered creatine

Ordered creatine, came after around 1 week.

Would probably help to be made aware this company is based in Kentucky USA . but I had no issues at all and cheapest prices I could find online!!

13 de octubre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered 2 marine collagen on 11th July…

Ordered 2 marine collagen on 11th July still has not arrived 2 and a half weeks later.

28 de julio de 2022
Opinión espontánea
Logotipo de everyhealth.com

Respuesta de everyhealth.com

We are very sorry to hear about your experience. We have requested that you provide more information via Trustpilot, but we haven’t heard from you yet. We would love to address your concerns and help you further. If you see this, feel free to get back to us with your order number and email address so that we can making things right. Thank you for bringing this matter to our attention and we look forward to hearing from you.

Valorada con 1 estrellas sobre 5

Would give a minus review if I could

Would give a minus review if I could
Disgraceful company DO Not purchase from them
My payment was taken but no order acknowledgment sent to my email address now battling to try to get a refund ! Customer service department if flippant and very unhelpful

7 de junio de 2022
Opinión espontánea
Logotipo de everyhealth.com

Respuesta de everyhealth.com

We are very sorry to hear about your experience. We have requested that you provide more information via Trustpilot, but we haven’t heard from you yet. We would love to address your concerns and help you further. If you see this, feel free to get back to us with your order number and email address so that we can making things right. Thank you for bringing this matter to our attention and we look forward to hearing from you.

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