Would you believe it, just as I thought, I’ve had a request for payment. This is the most incompetent company I have ever dealt with. I have tried to pay but like every other request/phone call it fal... Ver más
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Would you believe it, just as I thought, I’ve had a request for payment. This is the most incompetent company I have ever dealt with. I have tried to pay but like every other request/phone call it fal... Ver más
La empresa ha respondido
Website is easy to use. Price was competitive. Advised of day of delivery the day before. Driver polite and filling of tank was quick. Would be good to have delivery time of am or pm.
We have used Evesons for over ten years now and have never had a problem with them. They are polite, helpful and always deliver within a few days of ordering. We don’t have to be home, they just deal... Ver más
The delivery was a day late owing to the tanker needing repair. I did phone to enquire why it hadn’t come and was immediately told the reason. No excuses. Then they sent both an email and phoned to... Ver más
Over 40 years experience of delivering oil for household and commercial use. Delivering in Warwickshire, Hampshire, Worcestershire, West Sussex and Southampton.
Birmingham Road, CV8 1PT, Kenilworth, Reino Unido
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We were been long standing customers of Evesons as it is one of the few local companies that has a baby tanker that is needed to access our tank. Two years running the delivery has been delayed as the tanker is (apparently) "off the road'. Last year an express delivery order on 7 Mar eventually arrived 8 days later after two scheduled/cancelled dates. This year, an order placed on 6 Mar was finally completed on 15 Apr, 40 days later, after no less than 7 failed/cancelled delivery dates because each time the tanker was "in for repairs" (and it is the same tanker number plate). No offer of any goodwill partial refund on the upfront payment for the fuel, just a vague offer of something off "next time". Sadly, give this woeful performance, there will probably never be a next time.
Edited to add that I complied with the company's request from "Andy" below to email it details, so I gave them times, dates of my numerous chasing phone calls, promised deliveries etc etc but - guess what? - absolutely no response.
Second edit to add that I did respond (again) this time direct to Andy, who acknowledged receipt this time, but - you guessed it - total silence since. I guess business must be good enough for "the manager" not to bother dealing with it.

Respuesta de Evesons Fuels
I have fuel delivered from Evesons Fuel for aprox 3 yrs, with quite a tricky access. Every time I have had a problem with delivery driver attitude, to which I tell them I inherited the system in place. If it had happened again this delivery, I was ready to find my self a replacement for Evesons Fuel. Well this ray of sunshine in the form of Gary Leven. He said, with this job you take the rough with the smooth. (Sorry Gary if the surname is spelt wrongly)He also had to deal with major building work going on. So thank you Gary you saved a customer. With your pleasant attitude,you are a credit and ambassador for Evesons Fuel. May I suggest a bonus for him. Thank you so much. 😁

Respuesta de Evesons Fuels
I ordered online for a 17th Or earlier Jan delivery and paid more to ensure this date as I was extremely low.
On the Friday I rang to ask when the delivery was coming, told without any apology it had been put back to 25th with no refe to me!!!
I asked for an earlier deliver and after a struggle had one on the 20th Jan..over the weekend the heating was turned off despite it being my birthday do!
Very disappointed, should have been called to agree to a delay which I could not do.

Respuesta de Evesons Fuels
Competitive and reliable with courteous drivers
Fuel was delivered one day before expected date & the price was very competitive with the discount provided.
All round good experience.
Second time have used Evesons. Missed delivery date both times. They never contacted me at all. 9 days passed since they took my order and nothing delivered. After several phone calls another local company delivered my oil on behalf of Evesons. Never use them again.

Respuesta de Evesons Fuels
Didn’t deliver on the advised delivery date and didn’t let us know and a suggestion after that there were two tanks which categorically untrue

Respuesta de Evesons Fuels
Easy ordering system. Kept informed on delivery date. Driver friendly and helpful
Although the delivery was a day late I had a prompt reply and it was delivered as promised the next afternoon. Given the horrendous problems with other suppliers I was very happy.
Haven’t used this company often as always look around for competitive prices.
It was a very easy site to use, for one who’s pretty rubbish at technology and the order was delivered in the time stated!
Will I use again, definitely yes if the price is right
Good price - better than Boiler Juice. Quick delivery. Very efficient and well organised. No problems
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