InterFuels Opiniones 369

TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

After using a number of fuel companies who after the initial period fuel prices just kept rising until they were higher than the forecourt we moved to InterFuels they have been precise and constant... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I've been with this company a few years now, found them competitive on price and dependable with price updates on a Friday text. Payments are made from your bank account 2 weeks after filling up! They... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Usable petrol stations are easy to find as there are so many spread around. The price I pay per litre is always 5-10p cheaper than the pump price advertised at almost all stations. I’m kicking mysel... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great company to use. Customer service is excellent. Anika was very helpful and made the customer journey easy.

Información sobre la empresa

  1. Proveedor de combustible

Escrito por la empresa

If you’re looking for fuel cards that can save your business both time and money, the InterFuels fuel cards are the ideal option.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

369 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

No problems in setting up account

No problems in setting up account, receiveing cards and pins. Receiving the weekly price updates

4 de marzo de 2026
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Respuesta de InterFuels

Thanks for the feedback. We're really pleased to hear everything was smooth from setup through to receiving your cards and weekly updates.
– The InterFuels Team

Valorada con 5 estrellas sobre 5

Good service

Very satisfied with the service

4 de marzo de 2026
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Respuesta de InterFuels

Hi
Thanks for your feedback - we’re really glad to hear you’re satisfied with the service.
– The InterFuels Team

Valorada con 5 estrellas sobre 5

Really nice company to do business…

Really nice company to do business with. Listen to what you require for your business and provide what you need. Great communications weekly on the rates you will be paying that week.

4 de marzo de 2026
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Respuesta de InterFuels

Thank you for the great feedback. We're really pleased to hear you’ve had a positive experience with us and that the weekly rate updates are helpful for your business. We appreciate you taking the time to share your thoughts.
– The InterFuels Team

Valorada con 1 estrellas sobre 5

We opened an account and we were asked…

We opened an account and we were asked to put down a bond. We used the card only twice and the limit on the cards was reduced without informing us. We tried using the cards again and the cards were declined at the forecourts. Called to check and we were advised that the limit was £45.00. Tried to use them again by putting in £39.12 and the card was declined. Bad service and we were very disappointed. We asked to close account.

17 de febrero de 2026
Opinión espontánea
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Respuesta de InterFuels

We’re sorry to hear about your experience and understand how frustrating it must have been to have your card declined at the forecourt.

Credit limits can sometimes be adjusted based on account activity or internal checks, but we agree this should always be clearly communicated. We appreciate you bringing this to our attention and apologise for the inconvenience caused.

If you’re open to it, we’d be happy to review what happened with your account and provide a full explanation. Please feel free to contact our team directly so we can look into this for you.

– The InterFuels Team

Valorada con 3 estrellas sobre 5

Started off with great pricing

Started off with great pricing, best in market place, last few weeks not competitive enough for me!

19 de febrero de 2026
Opinión espontánea
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Respuesta de InterFuels

Hi David
Thanks for your honest feedback. We're glad to hear the pricing worked well for you initially, and we understand that fuel prices can fluctuate week to week depending on the market and locations used.

We’d be happy to review your account to see if there’s a more suitable option for where you typically fill up. Please feel free to get in touch with our team and we’ll gladly take a look.

– The InterFuels Team

Valorada con 1 estrellas sobre 5

Fueled at my local Sainsbury's petrol…

Fueled at my local Sainsbury's petrol station for £60. Received an invoice for £66. That was my first and last time I used their fuel card. I wasted my time .

3 de febrero de 2026
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Respuesta de InterFuels

We’re sorry to hear about your experience and understand how frustrating that must have been. The difference you’ve mentioned may be due to site-specific pricing or a surcharge, but we’d really like to review this properly for you.

Please contact our team with the details so we can investigate and provide a full explanation. We’re always happy to look at ways to ensure you’re on the most suitable option for where you fill up.

Thank you for raising this.
– The Interfuels Team

Valorada con 5 estrellas sobre 5

The perfect company for fuels card

The perfect company for fuels card
The best prices

21 de enero de 2026
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Respuesta de InterFuels

Hi there
Thanks for the great review, we're really glad to hear you're happy with the prices and service.
– The InterFuels Team

Valorada con 5 estrellas sobre 5

Saved us a small fortune!

Great at making savings for our company......Thanks to Lynzie, a star!

13 de enero de 2026
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Respuesta de InterFuels

Hi,
Thanks so much for the fantastic feedback. We're delighted to hear we've helped save your company money, and we'll be sure to pass your kind words on to Lynzie. She really is a star.
– The Interfuels Team

Valorada con 5 estrellas sobre 5

A local firm who stepped in smoothly…

A local firm who stepped in smoothly and professionally when our previous fuel card Company went bust. Hassle free from start to finish, would highly recommend.

4 de septiembre de 2025
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Respuesta de InterFuels

Hi Mark
Thank you for the great feedback. We're really glad we could step in and support you during a tricky time. It’s great to hear the process was smooth and hassle-free, we truly appreciate the recommendation.
– The Interfuels Team

Valorada con 1 estrellas sobre 5

Card has only managed to work once in…

Card has only managed to work once in four attempts. Despite numerous phone calls in an attempt to find the issues, we the customer have requested a new card and if this doesn’t work the account will be closed. This went wrong from the start

31 de diciembre de 2025
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Respuesta de InterFuels

Hi
We’re really sorry to hear about the issues you’ve had with your card - that’s not the experience we want any of our customers to have. It’s clear this has been frustrating, and we appreciate you giving us the chance to put things right.

We understand you’ve requested a replacement card, and we’ll be monitoring the outcome closely to ensure it works as it should. If there’s anything more we can do in the meantime, please don’t hesitate to reach out directly.

Thank you for your patience so far, and again, sincere apologies for the trouble.
– The Interfuels Team

Valorada con 5 estrellas sobre 5

Happy so far with the service

Charley was quick to respond to my questions and had the account opened a short time later

10 de diciembre de 2025
Opinión espontánea
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Respuesta de InterFuels

Hi Gordon
Thanks for the great feedback. We're really pleased to hear Charley was quick to respond and got everything set up smoothly for you, we’ll be sure to pass on your kind words.
- The InterFuels Team

Valorada con 4 estrellas sobre 5

Great service but some additional charges I was not made aware of.

I was fed up with my existing fuel card providers including additional fees that I didn't agree to and I was looking for a more straightforward and clear pricing solution. I dealt with Anika who was always willing to help and responded to calls and e-mails promptly and efficiently. She was brilliant.

My only issue has been that the pricing is not perhaps as straightforward as I was led to beleive. Since signing up I have found out that some filling stations have additional "surcharges" of between 1.25% and 4.0% of your fuel and it is really not clear from the eroute APP which carry surcharges, and which don't.

Again, Anika has been brilliant in addressing my concerns, but I should have been made aware of these surcharges before, and the eroute APP needs to make it clearer where surcharges will apply so consumers can be properly informed.

12 de noviembre de 2025
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Respuesta de InterFuels

Hi Paul

Thank you for your honest and detailed feedback. We're really pleased to hear that Anika provided such great support - we’ll make sure your kind words are passed on to her.

We also appreciate you raising the issue around surcharge transparency. While some sites do apply a surcharge, we agree it should be clearer in the e-route app which locations this applies to. Your comments are extremely valuable, and we’ll feed them back to help improve both our communication and the user experience going forward.

Thanks again for sharing your experience and for giving us the opportunity to improve.

- The InterFuels Service Team

Valorada con 5 estrellas sobre 5

Flexible fuelcard

The fuelcard I received appears to work well, affording my business significant savings at the pump for both diesel and petrol, and there is no standing charge. The signing up process was made straightforward by the helpful and efficient staff member, Charley, who dealt with my application.

18 de noviembre de 2025
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Respuesta de InterFuels

Hi there
Thanks so much for the detailed feedback. It’s great to hear that the card is working well for both diesel and petrol savings, and that the no standing charge is adding further value for your business. We’re especially glad to hear Charley made the signup process smooth and efficient - we’ll be sure to pass on your kind words.
- The InterFuels Service Team

Valorada con 5 estrellas sobre 5

Great price at pump compared to other…

Great price at pump compared to other suppliers.
Really good invoicing structure & overall really good experience of dealing with this company.

15 de noviembre de 2025
Opinión espontánea
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Respuesta de InterFuels

Hi Mark
Thanks for the great feedback. We're glad to hear you’re seeing the benefit at the pump and that our invoicing setup is working well for you. It’s great to know you’ve had a positive overall experience with us.
- The InterFuels Service Team

Valorada con 3 estrellas sobre 5

We have only just starting using…

We have only just starting using Interfuels & the first garage we try are now saying they no longer except
this card even though it is on the link

12 de noviembre de 2025
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Respuesta de InterFuels

Hi there

Thanks for bringing this to our attention. We're sorry to hear about your experience at the garage - that’s definitely not the start we want you to have.

Site acceptance can occasionally change, but if a location is still showing on our network link, we’d like to investigate and update it if needed. Please reach out to our support team with the garage details, and we’ll look into it right away.

We appreciate your patience and look forward to getting this sorted for you.

- The InterFuels Service Team

Valorada con 4 estrellas sobre 5

Very proactive staff dealt really…

Very proactive staff dealt really efficiently with all aspects of setting up the fuel card account - will recommend Interfuels without hesitation from now on!

4 de noviembre de 2025
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Respuesta de InterFuels

Hi there
Thanks so much for the great feedback. We're really pleased to hear our team made the setup process smooth and efficient for you. It means a lot to know you'd recommend us, we truly appreciate it.
- The InterFuels Service Team

Valorada con 4 estrellas sobre 5

The price we are paying is more then we…

The price we are paying is more then we would at the pumps but hopefully being sorted

4 de noviembre de 2025
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Respuesta de InterFuels

Hi Darrel

We're sorry to hear you're not satisfied with the pricing. Our goal is to provide competitive rates and added convenience through our fuel card service, but we understand pump prices can sometimes vary depending on the location and type of site.

We’d really like to look into your account to make sure you’re on the best card for your usage. Please feel free to get in touch with our team directly so we can review your setup and help where possible.

Thanks again,
The InterFuels Service Team

Valorada con 5 estrellas sobre 5

Friendly helpful service.

Friendly helpful service.
Interfuels have reduced our motor fuel cost
Fuel costs and Invoices are sent every week which helps to projact running costs.

30 de octubre de 2025
Opinión espontánea
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Respuesta de InterFuels

Hi Kevin
Thanks for your feedback, we’re really glad to hear we’ve helped reduce your fuel costs and that you're finding the weekly pricing and invoicing useful for managing your running costs. We're always here to help make things easier for businesses like yours.
- The InterFuels Team

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