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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Overall the process is ok, just remember that the first valuation is never the true amount. The dealer I used required lots of pictures / videos, sometimes the same ones multiple times. On the day... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My car been sell very fast and exchange my car was so helpful, they been calling me and offer support with everything

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very positive experience with the whole process. I got a satisfactory offer after uploading the photos of my car, and on the day of pickup, I got paid immediately after the pickup driver did a 20 minu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I would just like to, thank everyone at exchange my car, it really was excellent from start to finish. In particular Sylvia, and Mia on the buying team, who were very professional and friendly. I wo... Ver más

La empresa ha respondido

Información sobre la empresa


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

73 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(73)

32 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

My car been sell very fast and exchange…

My car been sell very fast and exchange my car was so helpful, they been calling me and offer support with everything

6 de agosto de 2026
Opinión espontánea
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Respuesta de Exchange My Car

Thank you for your kind review.

We’re really pleased to hear your car was sold quickly and that our team was there to support you throughout the process.
Thanks again for choosing Exchange My Car. We really appreciate your feedback and hope to help you again in the future.

Valorada con 5 estrellas sobre 5

Very impressed with service

Very impressed with service. Quick response and good communications.

30 de julio de 2026
Opinión espontánea
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Respuesta de Exchange My Car

Hi Linda, Thank you for your kind review.

We're really pleased to hear you were impressed with the service and found our team quick to respond. It's great to know you felt well supported throughout the process.

Thanks again for choosing Exchange My Car. We really appreciate your feedback and hope to help you again in the future.

Valorada con 5 estrellas sobre 5

All good

All good, no issues

22 de julio de 2026
Opinión espontánea
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Respuesta de Exchange My Car

Hi Thomas, Thank you for your review.

We're pleased to hear everything went smoothly and that you had no issues with the process.

Thanks for choosing Exchange My Car. We hope to help you again in the future.

Valorada con 5 estrellas sobre 5

Perfect transaction

Perfect transaction, Chris was excellent very knowledgeable and easy to communicate with, during the appraisal they found a few minor items but honoured their price, great company to work with

21 de julio de 2026
Opinión espontánea
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Respuesta de Exchange My Car

Hi Martin, Thank you for your fantastic review.

We're delighted to hear you had a great experience, and that's what we aim for.

Thank you for choosing Exchange My Car. We hope to help you again in the future

Valorada con 5 estrellas sobre 5

The gentleman that came for the car was…

The gentleman that came for the car was friendly and professional at the same time. The whole process was smooth and great 👍

15 de julio de 2026
Opinión espontánea
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Respuesta de Exchange My Car

Hi, Thank you for your kind review.

We're delighted to hear you had a seamless experience with Exchange My Car and that the whole process was smooth from start to finish. Providing a simple and hassle-free experience is exactly what we aim for.

Thank you for choosing Exchange My Car. We really appreciate your feedback and hope to help you again in the future.

Valorada con 5 estrellas sobre 5

Great experience

I spoke many times with Sylvia and she was absolutely amazing. So very helpful: maintained excellent service and communication

15 de julio de 2026
Opinión espontánea
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Respuesta de Exchange My Car

Hi Wendy, Thank you for your wonderful review.

We're delighted to hear you had a great experience with Exchange My Car. We'll be sure to pass your kind words on to Sylvia, who will be thrilled to know her helpful support.

Thank you for choosing Exchange My Car. We really appreciate your feedback and look forward to helping you again in the future.

Valorada con 5 estrellas sobre 5

Great service throughout of the sale of…

Great service throughout of the sale of our Peugeot vehicle

13 de julio de 2026
Opinión espontánea
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Respuesta de Exchange My Car

Thank you, Steve, for your kind review.

We're delighted to hear you received great service throughout the process. Making the process simple and hassle-free is exactly what we aim for.

Thank you for choosing Exchange My Car. We really appreciate your feedback and hope to help you again in the future.

Valorada con 5 estrellas sobre 5

Quick Service

Amazing service. First contact , negotiations & collection in the space of 10 hours . I would recommend TJ & co of Exchange my car .

13 de julio de 2026
Opinión espontánea
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Respuesta de Exchange My Car

Hi Sanjeev, Thank you for your fantastic review.

We're delighted to hear you had such a great experience and that everything, from the first contact to collection, was completed so quickly.

Thank you for your recommendation and for choosing Exchange My Car. We look forward to helping you again in the future.

Valorada con 5 estrellas sobre 5

Nice and easy to use

Nice and easy to use - website was simple - communication was great - collection was on time and plenty of contact beforehand.

10 de julio de 2026
Opinión espontánea
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Respuesta de Exchange My Car

Hi Paul, Thank you for your kind review.

We're delighted to hear you found our website easy to use and that the whole process was simple from start to finish. It's great to know our communication kept you informed and that the collection arrived on time as planned.

Thank you for choosing Exchange My Car. We really appreciate your feedback and hope to help you again in the future.

Valorada con 4 estrellas sobre 5

Overall Okay, first valuation never the amount paid.

Overall the process is ok, just remember that the first valuation is never the true amount. The dealer I used required lots of pictures / videos, sometimes the same ones multiple times.
On the day of collection the payment was in my bank before the car left. The collection person was very helpful.

10 de julio de 2026
Opinión espontánea
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Respuesta de Exchange My Car

Thank you for your honest feedback.

We're pleased to hear that the overall process went well and that the collection was smooth. It's great to know the payment reached your bank before the car left and that the collection driver was helpful.

We also appreciate your comments about the valuation process and the overall process.

Thank you for choosing Exchange My Car. We appreciate your review and hope to help you again in the future

Valorada con 5 estrellas sobre 5

Car sold very quickly for a reasonable…

Car sold very quickly for a reasonable price. Only minor issue was wait times on calling and duplicated emails from the dealer. Great customer service and follow up calls from Silvia. Car gone within a few days with no haggling or fees.

2 de julio de 2026
Opinión espontánea
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Respuesta de Exchange My Car

Thank you for your kind review.

We're delighted to hear your car was sold quickly for a fair price and that the process was straightforward with no haggling or hidden fees.

Thank you for choosing Exchange My Car. We hope to help you again in the future.

Valorada con 5 estrellas sobre 5

Very positive experience

Very positive experience with the whole process. I got a satisfactory offer after uploading the photos of my car, and on the day of pickup, I got paid immediately after the pickup driver did a 20 minute check on the car. And I got exactly what I had been offered - no further deductions nor other fees. Very satisfied.

30 de junio de 2026
Opinión espontánea
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Respuesta de Exchange My Car

Hi Vernon, Thank you for your wonderful review.

We're delighted to hear you had such a positive experience from start to finish. It's great to know you were happy with the offer, the inspection was straightforward, and that you received the full agreed amount with no unexpected deductions or fees.

Thank you for choosing Exchange My Car. We really appreciate your feedback, and we are always here to help you again in the future.

Valorada con 4 estrellas sobre 5

All went very smoothly when I sold my…

All went very smoothly when I sold my car.
Enjoyable experience really

29 de junio de 2026
Opinión espontánea
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Respuesta de Exchange My Car

Thank you, Robert, for your kind review.



We're pleased to hear that you had a swift and easy experience with Exchange My Car, and that's what we aim for.

Thanks again for choosing Exchange My Car. We appreciate your feedback and hope to help you again in the future.

Valorada con 5 estrellas sobre 5

Knowledgeable collector and straight…

Knowledgeable collector and straight forward process. Everything happened as expected and felt trustworthy.

29 de junio de 2026
Opinión espontánea
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Respuesta de Exchange My Car

Hi James, Thank you for your kind review.

We're delighted to hear that you found the process straightforward. It's especially great to know that everything happened as expected and that you felt you could trust the process.

Thank you for choosing Exchange My Car. We really appreciate your feedback and hope to help you again in the future

Valorada con 5 estrellas sobre 5

Seamless operation SELLING MY CAR

Seamless operation, all be it my car was perfect 6 year old. But never the less, your follow up was amazing. Wouldn't hesitate to use you again ....and I got 15% more than any other offer!

23 de junio de 2026
Opinión espontánea
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Respuesta de Exchange My Car

Hi Ramon, thank you for your fantastic review. We're delighted to hear you had such a seamless experience and that our team kept you well informed throughout the process.
Glad to know you received an offer that was 15% higher than any other you received.

Thank you for choosing Exchange My Car. We really appreciate your recommendation and look forward to helping you again in the future.

Valorada con 5 estrellas sobre 5

Good communication between buyer and…

Good communication between buyer and seller. Collection was swift and easy

16 de junio de 2026
Opinión espontánea
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Respuesta de Exchange My Car

Hi Steve, Thank you for your review.

We're pleased to hear that you had good communication throughout the process and that the collection was swift and easy. Making the experience smooth and hassle-free for both buyers and sellers is exactly what we aim for.

Thank you for choosing Exchange My Car. We appreciate your feedback and hope to help you again in the future.

Valorada con 5 estrellas sobre 5

First class from start to finish.

I would just like to, thank everyone at exchange my car, it really was excellent from start to finish.
In particular Sylvia, and Mia on the buying team, who were very professional and friendly.
I would not hesitate to recommend them, thanks very much for everything. Will definitely use you again. And the payment was in my bank immediately, and the price was way better, than anyone else offered.

23 de junio de 2026
Opinión espontánea
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Respuesta de Exchange My Car

Hi Andrew, thank you so much for your wonderful review.

We're delighted to hear that you had an excellent experience from start to finish.

It's fantastic to hear that you received a great price for your car and that the payment reached your bank account immediately.

Thank you for your recommendation and for choosing Exchange My Car. We truly appreciate your support and look forward to helping you again in the future.

Valorada con 4 estrellas sobre 5

It was a seamless and straightforward…

It was a seamless and straightforward experience selling my car to Exchange my car and the buyer Bigwantsyourcar. I recommend to others who want a seamless service.

18 de junio de 2026
Opinión espontánea
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Respuesta de Exchange My Car

Hi Muhammad, thank you for your kind review.

We're delighted to hear that you found the process seamless and straightforward. Making the process simple and hassle-free for our customers is exactly what we aim for.

Thank you for your recommendation and for choosing Exchange My Car.

Valorada con 5 estrellas sobre 5

First Class

First Class
From start to finish, very informative through process. Paid before they took the car.
Collection driver extremely polite, helpful and professional
Took a week from valuation to collect/pay car, only delayed a few days due to my own commitments

16 de junio de 2026
Opinión espontánea
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Respuesta de Exchange My Car

Hi Austin, Thank you for your fantastic review.

We're delighted to hear that you found the process informative and straightforward from start to finish. It's great to know that payment was made promptly and that our collection driver provided a polite, helpful, and professional service.

We're also pleased we could work around your schedule and complete everything within a timeframe that suited you.

Thank you for choosing Exchange My Car. We really appreciate your feedback and hope to help you again in the future.

Valorada con 5 estrellas sobre 5

What I loved was the constant care…

What I loved was the constant care showed throughout the process, making sure everything was being handled.

1 de junio de 2026
Opinión espontánea
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Respuesta de Exchange My Car

Hi John, Thank you for the wonderful review. We’re delighted to hear that you had a good experience and felt supported throughout the process. Thank you for choosing Exchange My Car. We truly appreciate your feedback and hope to help you again in the future.

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