Motormoolah Opiniones 852

Respuesta de Motormoolah

Hace 3 horas

Thank you for your honest feedback! We’re really pleased to hear that overall you had a good and pleasant experience, and that the sale and payment went smoothly and on time. We’re sorry for the initial issue with the collection arrangement, but glad it was quickly resolved and that everything was completed properly afterwards. We really appreciate your recommendation and support!

The Motormoolah Team 🚙

Respuesta de Motormoolah

Hace 7 horas

Thanks so much for your amazing feedback! We’re thrilled to hear we exceeded your expectations. It means a lot that you took the time to share your experience—we really appreciate it!

The Motormoolah Team 🚙

Respuesta de Motormoolah

Hace 7 horas

Thanks so much for your great feedback! We’re really pleased to hear the process was easy and that Jade was able to support you every step of the way. We truly appreciate your recommendation!

The Motormoolah Team 🚙

Respuesta de Motormoolah

Hace 7 horas

Thank you for your fantastic feedback! We’re delighted to hear you found our team professional, helpful, and efficient. It’s great to know you were happy with the price and that the whole process was easy and convenient. We really appreciate your strong recommendation!

The Motormoolah Team 🚙

Respuesta de Motormoolah

Hace 7 horas

Thanks so much for your kind feedback! We’re really pleased to hear you found the service quick and easy, and we truly appreciate your recommendation. It means a lot that you chose us!

The Motormoolah Team 🚙

Respuesta de Motormoolah

Hace 7 horas

Thank you for your wonderful feedback! We’re delighted to hear everything went smoothly from start to finish and that we kept our promise on the price. It’s great to know you left happy with the offer and had a hassle-free experience. We really appreciate your recommendation!

The Motormoolah Team 🚙

Respuesta de Motormoolah

Hace 7 horas

Thank you for your lovely feedback! We’re really glad to hear Jade was so helpful, even during a busy time, and that everything was quick and smooth from start to finish. It’s great to know you’re very pleased with the service!

The Motormoolah Team 🚙

Respuesta de Motormoolah

Hace 7 horas

Thanks so much for your kind words! We’re really pleased you had a great experience and that Jade made everything so easy for you. We truly appreciate your feedback!

The Motormoolah Team 🚙

Respuesta de Motormoolah

Hace 7 horas

Thanks so much for your detailed and thoughtful feedback! We’re really pleased to hear you found the team helpful and friendly, and that you received the best quote along with great customer service. It’s also great to know the collection process was smooth and straightforward, with no unexpected haggling, and that payment was quick and easy. We truly appreciate you sharing your experience!

The Motormoolah Team 🚙

Respuesta de Motormoolah

Hace 7 horas

Thanks so much for your great feedback! We’re really pleased to hear the whole process was smooth and that you got a strong price compared to other providers. We’ll also make sure Imogen gets your special thanks—it’s lovely to hear she was so helpful. We really appreciate your recommendation!

The Motormoolah Team 🚙

Respuesta de Motormoolah

Hace 7 horas

Thanks so much for your great feedback! We’re really pleased to hear you found the process simple and that you received a higher offer than elsewhere. It’s also great to know Cash and Connor were excellent on collection and made everything friendly and easy for you. We really appreciate you sharing your experience!

The Motormoolah Team 🚙

Respuesta de Motormoolah

Hace 7 horas

Thanks so much for your fantastic feedback! We’re really pleased to hear you got the highest offer and that our team was understanding and supportive throughout the process. It’s great to know the Onyx collection team, Connor and Cash, made you feel comfortable and that everything went smoothly, including the quick finance closure. We really appreciate your kind words and look forward to helping you again in the future!

The Motormoolah Team 🚙

Respuesta de Motormoolah

Hace 6 horas

Thank you for your feedback, and we’re sorry to hear about your experience with the delays in communication. We understand how frustrating this must have been, and this is not the level of service we aim to provide.

If you’re willing, please contact us directly so we can look into what happened and put things right as quickly as possible.

The Motormoolah Team 🚙

Respuesta de Motormoolah

Hace 6 horas

Thank you for your feedback, and we’re genuinely sorry to hear about your experience.

We understand how frustrating it must have been to reach the final stage and then have the process halted. Our valuation and acceptance checks are based on a combination of market data and known reliability factors, and sometimes these can result in a reassessment even late in the process. That said, we appreciate how inconvenient and disappointing this was for you, especially after investing your time in completing the steps.

We take your comments seriously and will pass them on to the relevant team to review our communication and process at later stages, so we can improve the experience going forward.

The Motormoolah Team 🚙

Respuesta de Motormoolah

Hace 6 horas

Thank you for your feedback, and we’re sorry for the disruption you experienced.

This situation occurred because the number provided was a landline, and our AI assistant system is designed to send automated voice messages when a landline is detected so the information can be read aloud. In this case, that resulted in early morning calls, which we understand would have been very inconvenient.

This is a rare occurrence, and our technical team is reviewing the process to ensure it’s handled more appropriately in the future and to prevent it happening again.

The Motormoolah Team 🚙

Respuesta de Motormoolah

Hace 6 horas

Thank you so much for your kind feedback! We’re really pleased to hear you found the whole process professional from the initial call through to valuation and collection. It’s great to know you’d highly recommend us when selling your car—we really appreciate it!

The Motormoolah Team 🚙

Respuesta de Motormoolah

Hace 6 horas

Thank you for your feedback, and we’re sorry to hear about your concerns.

We understand how this could be confusing. In some cases, depending on the valuation and availability, parts of the process may be handled by trusted partner companies who assist with collection or final purchase. However, this should always be made clear during the process, and we’re sorry if this wasn’t communicated properly in your case.

We take comments like this seriously and will review how this is explained to ensure greater clarity going forward.

The Motormoolah Team 🚙

Respuesta de Motormoolah

Hace 6 horas

Thank you so much for your lovely feedback! We’re really pleased to hear you found the process simple from start to finish and that Imogen was professional and punctual in supporting you with your questions. It’s great to know you’re very happy with the service and we truly appreciate your recommendation 😊

The Motormoolah Team 🚙

Respuesta de Motormoolah

Hace 6 horas

Thanks so much for your great feedback! We’re really pleased to hear Imogen looked after you so well from start to finish, kept you updated, and made the process quick and easy. It’s also great to know you were happy with the price compared to other companies. We really appreciate your recommendation and kind words!

The Motormoolah Team 🚙

Respuesta de Motormoolah

Hace 6 horas

Thanks so much for your great feedback! We’re really pleased to hear you were happy with our communication, customer service, and that everything ran smoothly for you. It’s great to know you received the best offer for your car and that the collection and payment were fast and easy. We really appreciate you choosing us!

The Motormoolah Team 🚙