Mattress great. Delivery not so great. I paid extra for 2man delivery to room of choice, unpack & clear away packaging. Instead I got home to a large box delivered & left by one man. Having n... Ver más
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Consulta las opiniones de los clientes
Easy ordering for Eze mattress! Keeping us informed at every stage from purchase to delivery. Giving the option of removing old mattress and placing new one in bedroom. Product looks good although w... Ver más
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Two good guys brought in new boxed mattress, removed packaging and placed on bed , all packaging removed along with the old mattress. Fifteen minutes no damage no mess , excellent service .
La empresa ha respondido
I'm a Landlord so I have no experience of the product itself however I found the service and delivery very good. For me it was important that the mattresses were delivered on time and the old ones tak... Ver más
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Información sobre la empresa
Escrito por la empresa
Transform your sleep with our award-winning hybrid mattresses, voted Which? Best Buy Mattress for four consecutive years. Our hybrid mattresses, also known as combination mattresses, combine the benefits of memory foam, pocket springs, and gel infusion for the ultimate night’s sleep - perfect for all types of sleepers. We offer four types of mattresses that can suit every type of sleeper, no matter your budget. Our eze hybrid max mattress is medium tenson mattress and features two memory foam layers and 2000 pocket springs. It’s the best choice for those who prefer the best levels of support and pressure relief for uninterrupted sleep. Our eze hybrid ultra mattress is best for those who would like a softer mattress, while still delivering support and breathability. It features four levels of memory foam but has 800 pocket springs instead. For those who want a gel-infused memory foam mattress, you can’t go wrong with our Cooleze™ range. Our Cooleze hybrid deluxe mattress provides medium firmness, 1000 pocket springs, a memory foam layer, and a gel-infused memory foam layer for superior temperature regulation. Finally, our most affordable mattress, the Cooleze Hybrid Original, has 600 pocket springs with the same layers as our hybrid deluxe. 10 year guarantee. Free next day UK Delivery or 5-7 days with mattress disposal service. Free 14 day returns. Pay monthly with Dividebuy 0% Finance. No Credit Check. Buy now pay later with Klarna.
Awarded Which? Best Buy Pocket Sprung Mattress 2024 & 2025
Escrito por la empresa
- The eze™ Hybrid Ultra mattress has been awarded as the Bestselling Pocket Sprung Mattress by Which? Best Buy, April 2024 & 2025. Here is what Which? had to say; "A Top-class Mattress, It’s not often we find bold claims that actually stand up in our tests, but the eze™ Hybrid Ultra is supportive, durable and breathable, which means you’re onto a winner for a decent night’s sleep with this mattress. It’s one of our highest scoring Best Buy pocket sprung mattresses".
- Cooleze™ Hybrid Original Mattress
- A Which? Great Value Mattress June 2025- Here is what Which? had to say; "If you’re after a mattress that’s cool to lie on and breathable, then this is worth a look. It’s supportive, long-lasting and won’t sag or soften" -Good overall body support -Feels cool to lie on -Breathable -Excellent durability
10 Year Guarantee
All eze™ Mattresses come with a 10-year warranty as standard, so you’re guaranteed to get a decade of great sleep. This warranty is valid from the date that you receive your new eze™ Mattress and is valid for the first 10 years of use. See website for details.
Información de contacto
HEAD OFFICE MOORHEAD HOUSE MOORHEAD WAY BRAMLEY, S66 1YY, ROTHERHAM, Reino Unido
- 03303112133
- info@ezemattress.com
- ezemattress.com
Summer Sale
4,7
Excelente
277 opiniones
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Customer service was really good
Customer service was really good, delivered on time.
Lovely comfortable mattress.
22 de noviembre de 2024
Respuesta de eze Mattress
Hello Rena, thank you for taking the time to leave us a positive review based on your experience ordering with us. We're very happy to see that you received good customer service, your mattress was delivered on time & that you're finding it comfortable. We hope your review will help others in the future. eze™ Mattress Team.
Amazing mattress. Let it settle for 24 hours!
I have residual back problems from a year long sciatica and bulging disc episode a while back. Takes me a while to get moving in the morning, but not anymore! We got the max mattress and the difference it makes to my sleep and movement first thing is unbelievable! Overheating at night has calmed down too.
Mattress arrived next working day as promised. Great service. Strongly advise leaving it alone for 24 hours after unpacking. We had a cheeky lie on it after a few hours and we were a bit worried but the next day, it was like a different mattress. Just needs time to relax. Also, don't underestimate how deep this mattress is! We are much higher up now!
29 de noviembre de 2024
Respuesta de eze Mattress
Hello Victoria, we're so happy to read your positive review and how much the eze™ Hybrid Max is helping your sleep and movement. We're very pleased you were happy with the service received and hope you keep sleeping well. eze™ Mattress Team.
Impressed by EZE, thank you Which?
Really impressed with mattress throughout, would have given five stars except for a late delivery supplier error (not in van).
EZE very helpful in putting matter right straight away
6 de diciembre de 2024
Respuesta de eze Mattress
Hello Martyn, thank you for taking the time to leave us a positive review. We're happy to read you're impressed with the mattress and our service. We apologise for the slight delay with delivery, we're happy you were satisfied with the way our customer service team dealt with this matter. eze™ Mattress Team.
Great mattress and price
Delivery was on time, we love how it arrives in a box and once in our bedroom it was easy to unwrap. Most importantly so comfortable! So pleased we upgraded our mattress!
27 de noviembre de 2024
Respuesta de eze Mattress
Hello Chloe, thank you so much for taking the time to leave us a positive review based on your experience ordering with us. We're very happy to see that you love your new mattress and you found it easy to unwrap on to your bed! eze™ Mattress Team.
Respuesta de eze Mattress
Thank you Preston for taking the time to leave us a positive review. We're very happy to hear you loved the packaging your new mattress arrived in and were pleased with the delivery time. eze™ Mattress Team.
My mattress was not delivered
My mattress was not delivered, l received a message l assume was from the driver which appeared on my mobile as a scam. If the driver had rung back and it appeared as a scam again l would have answered. I tried to contact the you by telephone and was held on hold for ten minute with no explanation how long l would be holding on.
26 de noviembre de 2024
Respuesta de eze Mattress
Hello Arthur, thank you for taking the time to leave us a review. We apologise on behalf of BJS Shipping for the lack of service you have received from them. However, our customer service team at eze™ Mattress have escalated this for you and have spoken to you regarding this matter. BJS have now rescheduled your delivery. Up on delivery, we look forward to hearing your feedback regarding your new mattress. eze™ Mattress Team.
Slot given was 16.0 :- 19.00
Slot given was 16.0 :- 19.00, didn't arrive till 19.30, but in the dark coming to an isolated house in unlit country, that was appreciated - and even more when the staff were so helpful and pleasant. Great to see them.
PS Haven't opened the mattress yet!
25 de noviembre de 2024
Respuesta de eze Mattress
Hello Paul, thank you for taking the time to leave us a positive review. We are sorry our delivery drivers showed up later than your scheduled slot, but great to hear you had a good team and they were professional. We hope you love your new mattress. eze™ Mattress Team.
Mattress move on the bed!
21 de agosto de 2024
Respuesta de eze Mattress
Hello Steve, thank you for leaving us a review. We are very sorry you are experiencing the mattress moving around on your bed base. All of our mattresses have an anti-slip base and are therefore made to stay in place. Our customer service team have emailed you some solutions to try and keep your mattress in place on your bed base, we do hope you find this helpful. eze™ Mattress Team.
Well made and SO comfortable
I bought this on the recommendation of Which and it is as I hoped. I like the way it is packaged too. Amazing to watch it unfurl!
20 de noviembre de 2024
Respuesta de eze Mattress
Thank you Frederick for leaving us a 5* review based on your experience ordering with us. We hope you will recommend us to your friends and family. eze™ Mattress Team.
So far so good
Pleased with the mattress' comfort and support. So far, so good.
5 de noviembre de 2024
Respuesta de eze Mattress
Thank you Elliot for taking the time to leave us a positive review, we're happy you're pleased with your new mattress and find it comfortable and supportive! eze™ Mattress Team.
Lovely comfortable mattress
Lovely comfortable mattress. As described. Have Lovely sleeps. I find it hard to get out of bed!! Very comfy.
4 de noviembre de 2024
Respuesta de eze Mattress
Thank you Miss Johnston for leaving us a positive review. We're happy to read you find your new mattress comfortable and are sleeping well. eze™ Mattress Team.
Very good quality product.
A delivery was on time as scheduled and in a lovely delivery box on wheels, the mattress is absolutely perfect for our situation.
I would recommend this company every time.
12 de noviembre de 2024
Respuesta de eze Mattress
Hi Keven, thank you so much for taking the time to leave us a positive review based on your experience ordering with us. We're very happy to see that you would recommend us and were happy with the service provided. eze™ Mattress Team.
Quick delivery and the mattress was…
Quick delivery and the mattress was just as described. Excellent value
11 de noviembre de 2024
Respuesta de eze Mattress
Thank you Cathy for leaving us a positive review. We're glad to hear you were pleased with our delivery service and are happy with your new mattress. eze™ Mattress Team.
Mattress is great, delivery shocking
Mattress is great, delivery shocking - left on the drive with box half destroyed and just dragged across. Was unable to get off the drive when then needing to go out and my 6 month pregnant wife had to try and move the very heavy parcel.
4 de noviembre de 2024
Respuesta de eze Mattress
Hello Alfred, thank you for your review. We are happy to hear you think your new mattress is great. We are however, very sorry to hear about your delivery experience and the lack of service they provided for you. We will be raising this issue with our courier, so this doesn't happen in the future. eze™ Mattress Team.
EZE Max
Best purchase I've ever made, I suffer with chronic back pain and since i purchased this mattress ive never slept so good.
21 de octubre de 2024
Respuesta de eze Mattress
Hello Caroline, thank you for spending the time to leave us a wonderful 5* star review. We're very happy to hear that the eze™ Hybrid Max is helping your back pain and you're sleeping well again. eze™ Mattress Team.
Exceptional Mattress and Outstanding Customer Support! ⭐⭐⭐⭐⭐
We recently purchased this mattress, and it's exactly as advertised—truly exceptional! It offers great support, is breathable, thick, and incredibly comfy. The delivery was impressive as well - the mattress arrived rolled in a tube inside a box with wheels on the bottom, making it easy for a single person to move.
We had a small hiccup with the delivery, but Ren from customer support resolved it immediately. After reaching out, we received the mattress the very next day. I'm extremely satisfied with both the product and the phenomenal customer service. Highly recommended!
30 de octubre de 2024
Opinión espontánea
Respuesta de eze Mattress
Thank you very much Alex for leaving us such an amazing review. We're very happy to hear you love your new mattress and were satisfied with our customer service. All the team will be delighted to hear about your great experience shopping with us and are very happy to hear you would recommend us. eze™ Mattress Team.
Excellent comprehensive website
Excellent comprehensive website ! Customer service and delivery advice follow up was reassuring and very helpful - good all round buying experience - and most importantly - our new mattress is oh so lovely !
25 de octubre de 2024
Respuesta de eze Mattress
Thank you Brenda for taking the time to leave us a positive review based on your experience ordering with us. We're very happy to read your review and to hear you love your new mattress. eze™ Mattress Team.
Has delivered everything it promised.
23 de octubre de 2024
Respuesta de eze Mattress
Thank you Wendy for taking the time to leave us a positive 5* review, we're glad to hear you're happy with your new mattress. eze™ Mattress Team.
Very comfortable no more back ache 😋😋
7 de octubre de 2024
Respuesta de eze Mattress
Hello David, thank you for your honest, positive review, we're happy to hear you find it comfortable and no longer have back ache! eze™ Mattress Team.
Very pleased with everything!
Very pleased with everything!
Ordering was straightforward, communication and delivery service spot on and, most importantly, we are very happy with our new eze mattress.
18 de septiembre de 2024
Respuesta de eze Mattress
Hello Mike, thank you for taking the time to leave us a great 5* review based on your experience ordering with us. We're very happy to see you were pleased with everything! Enjoy sleeping on your new Mattress! eze™ Mattress Team.
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