DO NOT GO WITH EZLICENCE ive booked twice and the first time the driver arrived 3 hours late but i gave them the benefit of the doubt . i booked a two hour lesson a week ago and the driver NEVER turn... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
DO NOT GO WITH EZLICENCE ive booked twice and the first time the driver arrived 3 hours late but i gave them the benefit of the doubt . i booked a two hour lesson a week ago and the driver NEVER turn... Ver más
La empresa ha respondido
Really happy with my experience with EZLicence! The booking process was super easy, and their support team was always helpful and quick to respond. They made everything really simple and stress-free,... Ver más
La empresa ha respondido
EzLicence were excellent from start to finish. So convenient to browse instructors on the app, and to easily book lessons and pay for them. My son’s instructor was excellent (B Cheema in Perth). She w... Ver más
La empresa ha respondido
Leon, We are incredibly grateful for the time, care, patience, and encouragement you invested in Sienna. Your calm approach and belief in her abilities helped build the confidence she needed be... Ver más
La empresa ha respondido
EzLicence: The modern solution for connecting instructors with eager learners. Offering top-rated instructors, transparent pricing, and seamless scheduling, we make driving dreams a reality, effortlessly.
217-219 Flinders Street, 5000, Adelaide, Australia
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 89% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The instructors were excellent.
Customer service was great, speedy and solved a problem that unfortunately I had created.

Respuesta de EzLicence
very great customer service, nice, fast responses to my queries

Respuesta de EzLicence
Ive been asking for a refund and emailed them about the problem that i had with their company
Today is the 6 th days no body care and im stacking here without my money

Respuesta de EzLicence
Shaun was a fantastic instructor. Ran through pretest lessons. I felt confident with all the manoeuvres. Got my licence first time. Thanks Shaun.

Respuesta de EzLicence
They are very punctual. They never take too long to respond or take action. They are also very polite and professional. Thank you!

Respuesta de EzLicence
Daughter booked a lesson. Come day of the lesson mobile phone outage. Instructor sent a text saying "here" which my daughter didnt get, my daughter also send her texts and phone calls. Despite web page saying the instructor will knock on the door, this instructor didnt and said "its not my policy to" I contacted the company explained the outage, that the instructor didnt knock (have video from our front door) and the texts / phone calls from daughter but they wont refund. Had to lodge a complaint with Consumer Complaints. Feel this company despite have policies which are highlighted on their web page dont follow them and take advantage of youth where they can. Use a company who adheres to Policy, makes effort to fulfil a booking and does not try rip you off.
Update - EzLicence have offered my daughter a $85 credit. Disappointing it took this review and a complaint to Consumer Protection however hopefully they review their policies after this because there was a breakdown in communication which as noted above could have been sorted by a simple knock on the door. It is also noted that the instructors are independent and this relates to only the instructor my daughter used.

Respuesta de EzLicence
The conversation was ckear and the point.

Respuesta de EzLicence
Sandra made my son comfortable at the wheel and listened to what he asked. He finally feels comfortable to get his license. Will continue lessons with her.

Respuesta de EzLicence

Respuesta de EzLicence
Large choice of instructors, the service is easy to use, e.g., searching for a free slot. The instructors are good. They helped me a lot with converting my overseas licence. Thank you!

Respuesta de EzLicence
It's great how you can see each instructors review, which helps to choose the right instructor that suits yourself. Never suffered with the booking and payment method, I think it was pretty easy to use for a first time user like me.
However, it was a bit confusing about where to leave a review for the instructor, so I thought it would be better, for example, after 5-6 lessons (or even more) with the same instructor there could be a link to leave a review.
Thank you for taking the time to read, it was a pleasure to use EzLicence.

Respuesta de EzLicence
Sam is the best instructor ever: very patient, kind, professional, and honest. It's great taking classes with him because he helps you practice efficiently, responsibly, and safely.

Respuesta de EzLicence
Prompt reply and prompt action on a request
I would recommend this service to others
Regards
Alan Brown
Perth
Customer

Respuesta de EzLicence
The staff went to the limit to help me.
That was very kind and appreciable.

Respuesta de EzLicence
Quick response, very easy process and good communication.

Respuesta de EzLicence
Used service to book instructor in Sydney. Easy to book, easy to cancel. Customer service reaponds quickly. I recommend this service

Respuesta de EzLicence
It was an easy process to book and my daughter loved her driving lesson.

Respuesta de EzLicence
the instructors are friendly and price is reasonable,the service is great and fast

Respuesta de EzLicence
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.