EzyBook Opiniones 

5776
TrustScore: 3 sobre 5

3,2

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I paid for parking for later this month. There was an issue on their side with the transaction. The money was taken from my account however they won't issue me with my parking details despite me sendi... Ver más

Valorada con 5 estrellas sobre 5

Have used ezybook twice now once at Heathrow and stansted. Both were competitively priced and cheaper than many others. Used meet and greet at Heathrow no issues waited as was a bit late due to traffi... Ver más

Valorada con 1 estrellas sobre 5

I have booked my car parking last night with them for 2nd of August. And then after one hour sent out an email for cancelation. This morning they reply to my email saying that its not cancelable i ca... Ver más

Valorada con 5 estrellas sobre 5

Excellent service, prompt responses and detailed instructions. The drop off was quick and easy, and the return was in contact and arrived when i was told they would. Perfect all round, i have found... Ver más

Información sobre la empresa

  1. Parking

Información proporcionada por diversas fuentes externas

We at EzyBook are offering a platform to the passengers, where they can compare airport parking prices from our parking operators at all major airports in the UK. A lot of cheap, safe and reliable Meet and Greet, Valet & Park and Ride options are available for our valued customers. Avail Discount code “ezy-su5mo” to save more on your next airport parking reservation. In case you have any question regarding our services, check out: https://www.ezybook.co.uk/faqs


Información de contacto

3,2

Medio

TrustScore: 3 sobre 5

6 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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3,2

Todas las opiniones

(5776)

317 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

A big secure car park soon as I parked…

A big secure car park soon as I parked my car the transportation was ready and it was a nice fancy Mercedes van, Even when getting picked up the wait wasn't that long compared to others would highly recommend and use again in the future definitely the best in Luton

19 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

It was a wonderful experience with…

It was a wonderful experience with Ezybook where I parked my car during my visit to Scotland. I parked my car and there was a bus waiting to my family and I to the Airport and same thing happened when we got back to Luton. It was a wonderful experience with them and they have earned my 5 stars rating.

23 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Horrendous wait time and communication

Horrendous wait time and communication. Never booking with this company again , waited up to an hour for our car whereas every other company were efficient in the meet and greet area.

27 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Worst ever “meet and greet” experience

Worst ever “meet and greet” experience. I wish I could give a negative rating. They don’t deserve one star.
The only thing that’s easy about this company is paying them.
I chose them because their advertising stated that all airport costs were included. They are not.
When I phoned pre-arrival, they told me to go to the wrong terminal, then dropped the call when I query this. I had to phone back twice – not easy when you’re in a hurry to get to Heathrow.
When I arrived, I was told I had to pay the extra £7.50 parking ticket. There was no check over the car.
When I returned, the experience was even worse. My calls were repeatedly dropped. Eventually, I contacted them via WhatsApp. A driver arrived c35 minutes later. It looked like they had been off-roading my car. Every control and setting had been changed, including heating, radio, steering column, satnav, seats - and the driver’s seat was soaking wet. And yet another £7.50 parking ticket to pay. So that’s an extra £15, to hand your car over to a bunch of goons who obviously like to play around with every possible feature on your car.

26 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Would recommend this company

I used the park and ride option. Apart from going into the wrong car park from the roundabout, everything went smoothly and the staff friendly and helpful. I would definitely recommend using them and the price was competitive too.

17 de noviembre de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Excellent value

Excellent value, very efficient service from car drop off at parking area to airport terminal and return.
On return we were met by attendant with car keys and we were on our way home!
Excellent!

18 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

⚠️ WARNING ⚠️

Won't give my my refund even though I paid extra for cancellation insurance,They just fob you off saying its 7 to 14 days for payment
Then after that it's 1 to 5 days
Then they will ignore you completely
There is a Facebook complaint group about this company they are that bad,Some people even having cars wrote off with no compensation,They leave your car on streets and driveways all over the city
Pay the extra airport charge for peace of mind is my advice

7 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Car Damage and No Reponse from Provider

Booked Heathrow airport Meet and Greet parking through a recommended provider on their website. The provide Lion Parking damaged my car and when I queried about the damage I was asked to take a picture and send an email. This was on 9th Nov, since then I have been constantly chasing every other day via phone and email but no response at all from either Ezybook or Lion Parking.

9 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Headline price should include airport…

Headline price should include airport drop off charge (£6 each way) strongly recommend you take this into account when booking.
They did the job but to say driver is " friendly " is simply not true...certainly for us when we were taken to airport. Generally maybe I expect too much but this is the most basic airport parking I've ever used. Wife was concerned for safety of the car aa it's left in a dodgy looking car lot. Minibuses have seen better days- amazed they have MOT
They used Bee parking for us
Link sent by them for review does not allow anything but 5 stars- seems a bit off too

15 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

We have used EzyBook.co.uk a few times now and always found them easy to use without any problems. Drop off and pick up both without any delays. We will be returning to this company again.

11 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT BOOK WITH THIS FIRM.

Waited nearly an hour for the car to be collected upon departure. When receiving the car upon arrival, it was absolutely stinking dirty (outside). Customer service was extremely rude throughout and not helpful at all. All-in-all gave the most unpleasant experience and added unnecessary stress to our holiday. Would not recommend.

16 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

5* Value Meet & Greet

Great value Meet & Greet - Simple to use, phone answered quickly, easy drop off, contact details provided for return.
Sign to hand over key with entry receipt.
Our car was delivered within 5 mins of arriving at Car park to collect upon return, check car over, Sign for key handover, pre registered for barrier to leave
5*

29 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Crooks and liars

Crooks and liars. Booked airport parking at Heathrow and paid for the cancellation option as was waiting for surgery. Had to cancel and emailed them to refund the payment to card but they were pressing me to take a credit note. I made it clear I wished to have a refund and never heard a thing from them, despite contacting them again a few weeks later to ask when I would receive my refund. No answer again, so I advised them I would be raising a dispute via credit card resolution and gave them a deadline. They came back to me on the deadline date claiming they had processed it that day and it would be on my account in around 5 days. Never received it and have now had to raise a dispute via Amex.

9 de octubre de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Waited 35mins on Return

Pick up @ LHR was ok ish, about 10 minute wait , driver was nice & friendly...but had to wait 35 mins on my return for delivery of my car early in the morning in the cold exposed car park

10 de noviembre de 2025
Opinión espontánea

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