Fahren UKOpiniones 

121
TrustScore: 4 sobre 5

4,0

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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Product arrived promptly and was well packaged against transit damage. Can’t give it more than 3 stars because there are no helpful user instructions and sample recipes to help the user understand ho... Ver más

Valorada con 5 estrellas sobre 5

Boiler tap was broken and you could no longer get hot or cold water only filtered water. Fahren provided over the phone help and located part with their dedicated whatsapp messaging app so rhet could... Ver más

Valorada con 5 estrellas sobre 5

Purchased my tap assy in Dec 2021, Ufortunately had a problem with the thread on one of the supply tubes.Informed Faren 23/12,replacement arived 24/12 Up and working later that day.Ex customer service... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Fahren UK offers a solid range of products at decent prices, and their deliveries are prompt. The 4-in-1 tap is generally good, providing both hot and cold filtered water effectively. However, it has... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de sistemas para agua caliente
  2. Tienda de suministros de cocina
  3. Proveedor de filtros de agua
  4. Proveedor de equipos de ablandamiento de agua

Escrito por la empresa

Fahren is a family run business supplying smart technology boiling water taps at affordable prices. Our mission is to manufacture and supply products with exceptional quality, chic design and safety. All our products are efficient and sustainable for our environment. There is no more waiting around for the kettle to boil and no more realising there’s not enough water in the kettle. You can fill your cup or pan directly from the tap saving you sufficient time. Boiling hot water taps mean streamlined worktops and these taps can dispense either cold and boiling water; cold, hot and boiling (or nearly boiling) water; or cold filtered water, mains cold and hot water, and boiling water. This means you can have one tap to replace not just the kettle but traditional kitchen taps, too. Perfect if you're designing a minimalist, contemporary kitchen or have little worktop space in a small kitchen.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

121 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 33% de las opiniones negativas

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4,0

Todas las opiniones

(121)

31 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Terrible aftercare

I’m on my third water chiller which has also failed. Fahren are quick to respond when you want to make a purchase but nowhere to be seen when there is a problem. Contact made by their website, WhatsApp and phone calls. It takes days even weeks to reply, if you even get a reply.

3 de agosto de 2025
Valorada con 5 estrellas sobre 5

GREAT PRODUCT & GREAT CUSTOMER SERVICE

We’ve had a Fahren hot water tap for about 4 years and it’s been absolutely fantastic- probably the best decision in our kitchen - the tap lever became a little stiff to operate - contacted Fahren and they sent out a replacement cartridge which arrived the next day - WOW - fantastic customer service/support
Would highly recommended Fahren for a hot water tap - you won’t regret it

15 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Probably the worst customer service…

Probably the worst customer service ever received. The tap has already broken twice in 2 years. Each email to the business comes with a 2 week wait for a reply despite a number of phone calls and emails chasing them. I strongly advise against buying from this business. Their product is poor quality and their customer service even worse.

9 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good experience

Can’t thank staff enough when I ordered the wrong tap for the worktop they sent another without me having to return the wrong one first, order arrived really quickly. Tap and heating unit good instructions and easy to install.

9 de diciembre de 2025
Valorada con 5 estrellas sobre 5

Great experience!

My order arrived on time and it was well packaged. The air fryer works wonderfully, looks good and is energy saving! Overall happy with the performance of the product so far!

21 de noviembre de 2025
Valorada con 5 estrellas sobre 5

Great air fryer.

Eventually received the right model, and it was worth the wait. Really easy to use despite lack of instructions and really nice to look at. I am happy with my purchase.

9 de noviembre de 2025
Valorada con 3 estrellas sobre 5

Well packaged, prompt delivery………..but

Product arrived promptly and was well packaged against transit damage. Can’t give it more than 3 stars because there are no helpful user instructions and sample recipes to help the user understand how to use the product. Searching the internet just makes it more confusing as all air fryers seem to differ. Some helpful recipes please

5 de noviembre de 2025
Valorada con 5 estrellas sobre 5

Perfect for my Campervan

Really impressed much prefer the glass to Teflon or non stick so much easier to clean. I needed a lower voltage one for my camper and it’s a perfect size for one or two.

28 de octubre de 2025
Valorada con 1 estrellas sobre 5

Ordered replacement filter cartridge 2…

Ordered replacement filter cartridge 2 weeks ago and not delivered yet and no updates as to when I will receive my order.

4 de octubre de 2025
Logotipo de Fahren UK

Respuesta de Fahren UK

Dear Kristian,

Thank you for your message. We apologize for any inconvenience caused. You should have received an email confirmation informing you that the product is currently out of stock and on backorder. The good news is that we expect it to be available again from mid-October.

Please rest assured, we are working to fulfill your order as soon as the product is back in stock. If you have any further questions or need assistance, feel free to contact us.

Thank you for your patience and understanding.

Best regards,
Fahren Team

Valorada con 5 estrellas sobre 5

Replacement tap cartridge

Boiler tap was broken and you could no longer get hot or cold water only filtered water.
Fahren provided over the phone help and located part with their dedicated whatsapp messaging app so rhet could identify the exact part. Part was sent promptly and on day of installation provided assistance over the phone again. Brilliant service. Will use again!

13 de septiembre de 2025
Opinión espontánea

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