Fahren UKOpiniones 

121
TrustScore: 4 sobre 5

4,0

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Product arrived promptly and was well packaged against transit damage. Can’t give it more than 3 stars because there are no helpful user instructions and sample recipes to help the user understand ho... Ver más

Valorada con 5 estrellas sobre 5

Boiler tap was broken and you could no longer get hot or cold water only filtered water. Fahren provided over the phone help and located part with their dedicated whatsapp messaging app so rhet could... Ver más

Valorada con 5 estrellas sobre 5

Purchased my tap assy in Dec 2021, Ufortunately had a problem with the thread on one of the supply tubes.Informed Faren 23/12,replacement arived 24/12 Up and working later that day.Ex customer service... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Fahren UK offers a solid range of products at decent prices, and their deliveries are prompt. The 4-in-1 tap is generally good, providing both hot and cold filtered water effectively. However, it has... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de sistemas para agua caliente
  2. Tienda de suministros de cocina
  3. Proveedor de filtros de agua
  4. Proveedor de equipos de ablandamiento de agua

Escrito por la empresa

Fahren is a family run business supplying smart technology boiling water taps at affordable prices. Our mission is to manufacture and supply products with exceptional quality, chic design and safety. All our products are efficient and sustainable for our environment. There is no more waiting around for the kettle to boil and no more realising there’s not enough water in the kettle. You can fill your cup or pan directly from the tap saving you sufficient time. Boiling hot water taps mean streamlined worktops and these taps can dispense either cold and boiling water; cold, hot and boiling (or nearly boiling) water; or cold filtered water, mains cold and hot water, and boiling water. This means you can have one tap to replace not just the kettle but traditional kitchen taps, too. Perfect if you're designing a minimalist, contemporary kitchen or have little worktop space in a small kitchen.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

121 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 33% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,0

Todas las opiniones

(121)

31 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

The Fahren 4-in-1 hot water tap is a…

The Fahren 4-in-1 hot water tap is a great product with reliable performance and a stylish design. Delivery was fast, packaging secure, and installation went smoothly. It's a good alternative to pricier brands like Quooker. While the childproof hot water handle is slightly awkward to use, overall I'm pleased and would recommend Fahren UK.

19 de febrero de 2025
Opinión espontánea
Logotipo de Fahren UK

Respuesta de Fahren UK

Thank you for your great review! We’re glad you’re happy with the Fahren 4-in-1 tap and that installation was smooth. The childproof handle is designed for safety, and we appreciate your understanding. Thanks so much for recommending Fahren UK!

Valorada con 5 estrellas sobre 5

I bought the mushroom coloured one

I bought the mushroom coloured one. It looks really nice. I have used for bang bang broccoli thy came out nice. I also brushed some oil on small samosas and thy were crunchy. So good all round. If you are looking for a small cute looking airfryer. This is a good bet imo.

11 de marzo de 2025
Valorada con 1 estrellas sobre 5

Not really an airfryer

Not really an airfryer. It doesn't seem to cook evenly. Takes a lot longer to cook than regular airfryers and the temperature only goes up to 185 degrees. Definitely wouldn't recommend or buy again. Sent a message to customer service over a week ago and heard nothing.

7 de marzo de 2025
Logotipo de Fahren UK

Respuesta de Fahren UK

Hi there, we’re really sorry you’ve had this experience — that’s definitely not what we want for our customers. We truly appreciate you letting us know, and we want to help fix this for you as soon as possible. We’re also really sorry if you felt ignored; your message matters a lot to us. Please DM us your details so we can make things right and get back to you quickly. Thanks so much for your patience!

Valorada con 5 estrellas sobre 5

Ordered the filters with out any…

Ordered the filters with out any problems and were delivered with out any delays

9 de marzo de 2025
Logotipo de Fahren UK

Respuesta de Fahren UK

Thanks for your great feedback! We’re happy to hear your filters arrived smoothly and on time. Appreciate your support!

Valorada con 3 estrellas sobre 5

Product looks promising but paperwork not good.

Product looks promising.
A few quibbles with the service though that they can easily sort:
* I paid for next day delivery, on a Friday, it arrived the following Tuesday;
* After the confirmation of purchase I received nothing, rang on Tuesday morning to be told it wd be delivered that day (it was) and that I shd have received text updates. I hadn't;
* Product arrived without installation and use instructions, had to ring and ask. Was told they were on the website, I looked and found - eventually!;
* No sign of a guarantee either, on ringing was told my confirmation of purchase was my guarantee. That's fair enough but nowhere does it mention this on my guarantee.

13 de diciembre de 2024
Valorada con 1 estrellas sobre 5

Haven't received my item or had any…

Haven't received my item or had any communication about delivery.

28 de noviembre de 2024
Logotipo de Fahren UK

Respuesta de Fahren UK

Hi Dee, thank you for sharing your experience. It is a very busy time of the year due to Black Friday for us and logistic companies and although we try our best to keep customers informed we do not always get it right.

I would have hoped that you had emailed or WhatsApp’d us for an update rather than having to go to the extent of providing a 1 star review.

Valorada con 5 estrellas sobre 5

Had a great experience with Fahren Uk

Had a great experience with Fahren Uk. We purchased a black 4 way tap. The process was seamless, the tap was delivered promptly and fitted efficiently. Purchasing the 4 way tap, has definitely made my morning coffee more enjoyable, those extra minutes in the morning are a plus. Will definitely be using Fahren for further purchases.

16 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service provided

Great service provided, very attentive and helpful to find out your needs and what product will suit you. Excellent product to have in the kitchen. Will definately be back for more taps.

29 de noviembre de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Fahren UK offers a solid range of…

Fahren UK offers a solid range of products at decent prices, and their deliveries are prompt. The 4-in-1 tap is generally good, providing both hot and cold filtered water effectively. However, it has some drawbacks, including an occasional drip and a hot water release knob that can be tricky. While it serves its purpose and is made well, the tap can be uncomfortable to use, particularly for those with arthritis. Overall, it's a satisfactory choice but not without some minor issues.

17 de octubre de 2024
Opinión espontánea
Logotipo de Fahren UK

Respuesta de Fahren UK

Hi Dinshaw,

Thank you for taking the time to share your thoughtful feedback! We're glad to hear that you're happy with the product and prompt delivery from Fahren UK. We're also pleased that the 4-in-1 tap meets your needs for both hot and cold filtered water.

We appreciate your insights on the occasional drip and the hot water release knob. Your comments are invaluable and help us identify areas for improvement. We'll certainly take your feedback into account to refine the design and usability of our products, especially for customers who may have specific needs like arthritis.

Thank you again for your honest review! We’re happy to know the tap is generally serving its purpose and look forward to continuing to provide you with quality products.

Best regards,
Fahren UK

Valorada con 5 estrellas sobre 5

I purchased a brushed nickel 4 in 1 K&W…

I purchased a brushed nickel 4 in 1 K&W package direct from the site. The tap arrived very promptly and all good. I thought I had a problem with the fitting through the granite but after speaking with the team they helped me and I then realized my work surface wasn't quite right. I then sorted that (no issue with the tap at all). Then it was quite straight forward to fit and it works perfectly and looks great. Very good customer service, thank you

16 de noviembre de 2024
Opinión espontánea
Logotipo de Fahren UK

Respuesta de Fahren UK

Thank you for your review. We always try our best to support our customer and provide the best customer experience. We hope you enjoy your product

Valorada con 3 estrellas sobre 5

I would have given 5* if I didn’t have…

I would have given 5* if I didn’t have to chase up by calling to send replacement tank
Also the old tank is heavy for me to take to a post office! Home collection arrangement would have been very helpful in my case.

12 de noviembre de 2024
Logotipo de Fahren UK

Respuesta de Fahren UK

Hi Roxy, sorry to hear of your experience. Having the purchase information at hand always helps speed up the process.

The tank weighs just 2kg which is not too heavy. The only way it will be heavy is if the water has not been drained.

We will take your comments on board and aim to speed up our internal processes in the future.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más