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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

YOU DO NOT NEED TO PAY SOMEONE FOR PCP CAR FINANCE CLAIMS. While I know it's not illegal to send marketing mail, how dare you send out such trash about the recent car finance issues when it can be... Ver más

Valorada con 5 estrellas sobre 5

Kept in constant touch at each step. Felt confident and reassured that they were doing everything to help me. A great experience so far

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very impressed so far with how Fair has dealt with my car finance claim… almost daily updates and seemingly fast progress — recommended!

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service, was kept up to date ever step . They have been very professional. Would recommend any one wanting to make a claim

La empresa ha respondido

Información sobre la empresa

  1. Servicio de asistencia de pequeños reclamos

Escrito por la empresa

Fair (a trading style of Reclaims 4U Ltd) is a trusted claims management company (CMC) based in the UK, specialising in assisting individuals who have been mis-sold vehicle finance. We are dedicated to providing a professional, transparent service to clients seeking compensation for unfair financial agreements. With a team of experts, we help our customers navigate the complex process of reclaiming mis-sold finance, ensuring they receive the compensation they deserve. At Fair, we pride ourselves on integrity, efficiency, and customer satisfaction.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

143 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 60% de las opiniones negativas

Suele responder en menos de 1 semana

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Valorada con 5 estrellas sobre 5

Very professional hopefully with a…

Very professional hopefully with a positive outcome.

4 de agosto de 2025
Opinión espontánea
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Respuesta de Fair

Hi Jane!

Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!

All the best, Fair

Valorada con 5 estrellas sobre 5

They are keeping me up to date on…

They are keeping me up to date on everything that is happening and they were quick to respond when I first inquired about if I would be eligible to claim

4 de agosto de 2025
Opinión espontánea
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Respuesta de Fair

Hi Margaret!

Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!

All the best, Fair

Valorada con 5 estrellas sobre 5

Great service

Great service so far and brilliant at keeping you updated

4 de agosto de 2025
Opinión espontánea
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Respuesta de Fair

Hi Lorraine!

Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!

All the best, Fair

Valorada con 5 estrellas sobre 5

Have been kept up to date with progress

Have been kept up to date with progress

4 de agosto de 2025
Opinión espontánea
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Respuesta de Fair

Hi!

Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!

All the best, Fair

Valorada con 5 estrellas sobre 5

Claim Process

Although waiting on final summary update, I am pleased with how straightforward the process has been and the fact you are able to leave all the investigative work to the experts.

3 de agosto de 2025
Opinión espontánea
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Respuesta de Fair

Hi Jane!

Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!

All the best, Fair

Valorada con 5 estrellas sobre 5

Done well to proceed to get the claim

Done well to proceed to get the claim

3 de agosto de 2025
Opinión espontánea
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Respuesta de Fair

Hi Tasha!

Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!

All the best, Fair

Valorada con 5 estrellas sobre 5

Sceptical, no need to be

I have always been very sceptical regarding money claims and the companies that advertise these services. My experience with Fair has been hassle free, I've always been kept informed of progress and overall a worry free process.

3 de agosto de 2025
Opinión espontánea
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Respuesta de Fair

Hi Dave!

Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!

All the best, Fair

Valorada con 4 estrellas sobre 5

The claim and the background…

The claim and the background investigation was carried ou expertly and Iwas continuously kept updated with the progress as well as any developments all of which made me rest assured that the case was being handled

3 de agosto de 2025
Opinión espontánea
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Respuesta de Fair

Hi Frank!

Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!

All the best, Fair

Valorada con 5 estrellas sobre 5

So far so good

I gave my details and I had a very quick response All I can say is let’s watch this space but happy with the service so far

3 de agosto de 2025
Opinión espontánea
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Respuesta de Fair

Hi!

Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!

All the best, Fair

Valorada con 5 estrellas sobre 5

No mithering

No mithering. Did the job professionally

3 de agosto de 2025
Opinión espontánea
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Respuesta de Fair

Hi Carol!

Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!

All the best, Fair

Valorada con 5 estrellas sobre 5

Your quick action and feedback you are…

Your quick action and feedback you are giving.

2 de agosto de 2025
Opinión espontánea
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Respuesta de Fair

Hi!

Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!

All the best, Fair

Valorada con 5 estrellas sobre 5

Speedy engagement and keeping client updated

Speedy engagement and keeping client updated

30 de julio de 2025
Opinión espontánea
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Respuesta de Fair

Hi Trudy!

Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!

All the best, Fair

Valorada con 5 estrellas sobre 5

car finance claim

Quick and easy to use. Quick response

28 de julio de 2025
Opinión espontánea
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Respuesta de Fair

Hi Mrs Wickham!

Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!

All the best, Fair

Valorada con 2 estrellas sobre 5

Poor communication/accessibility

*Amended review* Tried to cancel my request for this company, I emailed them on Sunday night (did not expect a response) but then emailed again on Monday morning and called their contact number several times throughout the day and no one answered. Hence why I left my review.

Later on that day I did get a phone call from the manager Perrie who was very pleasant and did confirm my cancellation request over the phone and I have since had a confirmation email.

I cannot comment on the company any further than this.

28 de julio de 2025
Opinión espontánea
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Respuesta de Fair

Dear Susannah,

Thank you for your feedback.

Having reviewed your case, I can confirm that you submitted your details and signed our Terms of Business on Saturday, 26th July 2025. You subsequently contacted us on Sunday, 27th July 2025, requesting to close your account. As stated in our automated response, due to a high volume of enquiries, we aim to respond within 4–5 working days.

Our offices are closed over the weekend, but your request was reviewed and processed promptly on Monday, 28th July 2025 – the next available working day. I also understand that you have since spoken with my colleague Perry, who explained the process and addressed your concerns.

We regret that your initial impression of our service did not meet your expectations, but we hope this follow-up has provided some clarity. Should you need any further assistance, please don’t hesitate to get in touch.

Kind regards,
The Fair Team

Valorada con 4 estrellas sobre 5

Perry was extremely helpful as I was a…

Perry was extremely helpful as I was a little hesitant as I couldn't remember contacting FAIR, however he explained the process and my fears were allayed, so thanks to him

15 de julio de 2025
Opinión espontánea
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Respuesta de Fair

Hi Dennis!

Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!

All the best, Fair

Valorada con 5 estrellas sobre 5

Caden

Caden, kept the call short, explained very simply where we were in the process of my claim and my next steps. 🙏

26 de junio de 2025
Opinión espontánea
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Respuesta de Fair

Hi Michael,

Thank you for taking the time to leave us a review. We’re pleased to hear that Cyden was able to assist you, and we’ll be sure to pass on your positive feedback!

We’re delighted to have you on board and look forward to supporting you throughout your reclaim journey.

All the best,
Fair

Valorada con 4 estrellas sobre 5

Retract my review of Fair.inc

On Friday I completed a very complex form for car finance with Fair.inc. with all my personal information.

I wrote a rather scathing review as I was somewhat upset that I had not received an acknowledgment from them & had tried to contact them on several occasions success!

Well today all my concerns & worries have been all resolved by the lovely Perry - the Manager.

I was contacted this morning with a call that I missed & received an email from them.
Perry then called me again and he has resolved all of my worries and concerns.
My personal data is secure and they are a cosha company registered with the FCA.
Perry also informed me that I had been sent an email on Friday to confirm!

I said that I had not received so that was the reason for me trying to call several times - with no success - on Friday afternoon.

But had I looked in my Junk file I would have found all the information with their terms and conditions had been acknowledged by Fair.inc.!

I hadn’t realised that this had happened until Perry told me & then when I found it I promptly deleted it!

So all my concerns about my data protection being used inappropriately are all completely unfounded.

I had a really long chat with Perry who will resend the terms & conditions - I’m more than happy with them as they are a cosha company.

I think we live in a world with so many scams that the assurance from Perry was amazing so I’ve no hesitation in them handling my case.

It’s no win no fee.

Apologies for getting it wrong,

23 de junio de 2025
Opinión espontánea
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Respuesta de Fair

Hi Elaine,

Thank you so much for giving us the opportunity to make things right, we really appreciate your patience and understanding.

I'm really glad that Perry was able to resolve this for you and I'll be sure to pass on your feedback to him.

If there's anything more we can help with, please don’t hesitate to reach out.

Kind Regards,
The Fair Team

Valorada con 1 estrellas sobre 5

Awful!!! AVOID

Awful! Nobody answers calls or emails sent!! Left several voicemails now also
Not sure company is legit.
Have had to make contact with ombudsman for support!
Would NOT recommend

20 de junio de 2025
Opinión espontánea
Logotipo de Fair

Respuesta de Fair

Hello Miss Bowden,

We'd like to thank you for taking the time to share your feedback and for giving us the opportunity to make things right. I’m glad we’ve since had the chance to resolve this with you directly and if there's anything more we can help with, please don’t hesitate to reach out.

Kind Regards,
The Fair Team

Valorada con 1 estrellas sobre 5

Submitted claim in Jan it is now June…

Submitted claim in Jan it is now June so I called for an update on status of my claim. Female who answered phone advised that she would get a supervisor to call me back. She did not ask my name, claim ref no,etc but I did give her my telephone number. I am not sure that Fair Inc is a legitimate company.

10 de junio de 2025
Opinión espontánea
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Respuesta de Fair

Hi Stephen,

I'm sorry to hear you didn’t receive the usual high standard of customer service we expect all our customers to receive. We’ve recently experienced a high volume of enquiries, and while our team is working hard to respond to everyone as quickly and thoroughly as possible, we completely understand how frustrating delays can be.

Unfortunately, we’re unable to locate your account from the information provided in your review. We'd be grateful if you could provide some further details, such as your last name and/or claim number, so that we can look into this for you.

I'd also like to assure you that Fair is a legitimate company — Fair is a trading style of Reclaims 4 U Ltd, which has been successfully reclaiming compensation on behalf of customers since 2008. You can find more information using our company details below:
Company number: 06651869
FCA Reference number: 830181

Thank you again for your patience, and we hope to resolve this for you soon.

Kind regards,
The Fair Team

Valorada con 5 estrellas sobre 5

Perry was very informative and helpful.

Perry was very informative and helpful.

28 de mayo de 2025
Opinión espontánea
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Respuesta de Fair

Hi Graham!

Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!

All the best, Fair

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