Fancii & Co. Opiniones 

152
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My fanci mirror was delivered today and thanks to the post office it arrive all busted up thanks to the fanci company I contacted them and they are kindly replacing it. It looked to be very nice I can... Ver más

Valorada con 5 estrellas sobre 5

Honestly, my experience with this company has been outstanding. My package was delivered, but unfortunately it was stolen from my building over a holiday weekend. After I submitted a police report,... Ver más

Valorada con 4 estrellas sobre 5

While their order status emails aren't exactly helpful, i.e. order split in two showed my order was completed with no other remaining shipments after the first part was delivered, their customer suppo... Ver más

Valorada con 5 estrellas sobre 5

I had a question about my recent order and I wasn’t expecting an answer until Monday since I sent the request on Sunday. Within an hour I got a response! Amazing customer service 👏👏👏

Información sobre la empresa

  1. Centro de bienestar
  2. Farmacia

Información proporcionada por diversas fuentes externas

We believe in high quality, affordable beauty products that make you look and feel your very best.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

152 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

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4,7

Todas las opiniones

(152)

142 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 5 estrellas sobre 5

My fanci mirror was delivered today and…

My fanci mirror was delivered today and thanks to the post office it arrive all busted up thanks to the fanci company I contacted them and they are kindly replacing it. It looked to be very nice I can't wait for the new one. Fingers Crossed

15 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding Customer Service When It Mattered Most

Honestly, my experience with this company has been outstanding. My package was delivered, but unfortunately it was stolen from my building over a holiday weekend. After I submitted a police report, their team stepped in right away and resolved the issue without any hassle.
The level of support I received was exceptional—easily some of the best customer service I’ve experienced. I truly appreciate how they handled the situation and took care of me.
Thank you again for going above and beyond

7 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have nothing but praises for this…

I have nothing but praises for this company. The 10x mirror I ordered is much better than any other I have ordered from other companies in the past, including one company that does not allow a refund from the place of purchase, only through their company which refunds/returns expire in a very short period of time.

The packaging was fool proof with multiple layers to ensure the mirror isn't damaged during shipping. The paperwork, consumer contact info in case of a problem, and instructions were beyond the norm - fantastic quality control. I will be loyal to this company simply do to my first experience with them. I'm thrilled with this online shopping venue. They are fantastic. Thank you Fancii!

30 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disorganized hiring process with moving…

Disorganized hiring process with moving goalposts — avoid wasting your time.

Applied for their AI Creative Producer role . The brief explicitly instructed applicants to use AI voiceover and gave no restrictions on AI-assisted footage. After completing an unpaid multi-format test project in DaVinci Resolve — including manual clip selection, sequencing, pacing, audio mixing, color grading, and multi-format delivery — I was told the submission was "too AI."

New requirements that never appeared in the original brief were introduced only after the work was completed: real clips only, exact font matching (no font name was ever provided), and a "more realistic" voice that was never defined upfront. Every one of these was used to evaluate work that was built to the brief they actually gave.

The hiring manager also repeatedly referred to the submission as an "AI video" despite the majority of the work being manual editing in professional software. It became clear they couldn't distinguish between AI-generated content and AI-assisted production — which is a significant problem for a company hiring an AI Creative Producer.

If you're a skilled editor or creative producer, be cautious. The role described in the posting and the role they're actually hiring for are not the same thing. You may invest significant unpaid time completing a test only to be evaluated against criteria that were never communicated.

The work I delivered was professional and built exactly to their brief. The process was not.

29 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love Fancii!

I have purchased quite a few products from Fancii and every single one of them is outstanding! My customer service experience with Faye was also outstanding. She resolved my questions and concerns in a matter of minutes. I highly recommend Fancii purchases!

24 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Heated eyelash curler works well

Received my order of heated eyelash curler. This is the best item in its categiey that I've ever purchased because it actually works! Design is comfortable, instructions are very clear, and the curler works quickly!
Customer service has been great as well. They reached out to follow up to ensure I received my delivery; thank you! Highly recommend!!

8 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service! I was checking on my order as I hadn’t seen a shipping notification. My email was responded to in an extremely timely manner, within a few hours!
I have used several products and ordered several mini Taylor’s. I have given them as gifts too, people love them. I can hardly wait to get my two new mini’s in the Artist Series. They look so pretty on line, I am sure they will be even better in person.
Love this company, their products, and the employees!

29 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

My mistake, they had no problem refunding me.

I bought a lighted mirror from this Company. When I received it (a beautiful item) I realized I meant to purchase a lighted magnifying mirror as I am old and cannot see very well. I contacted the Company, they were very kind, emailed me a label at no charge to me and I just received my full refund today. No complaints, just kindness. It was absolutely great customer service even though it was no fault of their own at all. I am very impressed. Thank you Fancii & Co.

24 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Products and Wonderful Customer Service

I own both the Abigail Travel Mirror and the Taylor Compact Mirror. Both products are very well built and the lighting is great. It can be dimmed but I like that it gets bright enough to use in most areas. However, the best thing about this company is their customer service! I had an issue with my most recent order being held by the shipping company. The customer service team with Fancii was so helpful. They contacted the shipper and straightened everything out. They kept me informed of all the updates until the order arrived. I never had to reach out for an update. I would definitely recommend!

18 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

CUSTOMER CARE🥰

This company really takes care of their customer base. I had delivery issues that were solely the fault of the parcel service. Not only did Fancii take care of the lost items, but they also provided quick and reliable customer service support to resolve any future issues with delivery. THANKS SO MUCH FANCII!!!!

16 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I ordered a beautiful mirror for my mom…

I ordered a beautiful mirror for my mom and wanted to choose a different color for the compact. Faye in customer service was of tremendous help in changing my order, prior to it being shipped out. I would highly recommend Fancil & Co.

I look forward to gifting my mom her beautiful mirrors! I know she will love them.

16 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptional service and a beautiful product

Exceptional service and a beautiful product. I received the green Taylor mirror and the color is absolutely gorgeous — even prettier in person. The quality is excellent and it feels very well made. I’m very pleased with my experience and would highly recommend this company.

8 de abril de 2026
Opinión espontánea

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