My fanci mirror was delivered today and thanks to the post office it arrive all busted up thanks to the fanci company I contacted them and they are kindly replacing it. It looked to be very nice I can... Ver más
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Consulta las opiniones de los clientes
Honestly, my experience with this company has been outstanding. My package was delivered, but unfortunately it was stolen from my building over a holiday weekend. After I submitted a police report,... Ver más
While their order status emails aren't exactly helpful, i.e. order split in two showed my order was completed with no other remaining shipments after the first part was delivered, their customer suppo... Ver más
I had a question about my recent order and I wasn’t expecting an answer until Monday since I sent the request on Sunday. Within an hour I got a response! Amazing customer service 👏👏👏
Información sobre la empresa
Información proporcionada por diversas fuentes externas
We believe in high quality, affordable beauty products that make you look and feel your very best.
Información de contacto
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I was worried that I didn’t receive the…
I was worried that I didn’t receive the correct item so I reached out by email late one evening to inquire. I received a response by the next morning and was assured that the rest of my order was shipped separately and that the remaining item was on its way. They continued to check back in with me until I received the item to make sure that I was satisfied. Amazing follow up and customer service! Thank you Faye!
My new girly addiction.
Great customer service…..My new mirrors are stunning, so pretty, I welcome everyone to buy fancii mirrors, great price and most of all a serious company who cares about his customers needs.
Great Customer Service
The mirrors I ordered were beautiful, but the packaging for one of the mirrors was damaged. Since it was meant to be a gift, I emailed customer service and they promptly responded. The rep was very apologetic and assured me she’d make it right. She said she’d send out a replacement right away and that I could keep the one that had been sent. Great customer service…very proactive, efficient, cooperative and professional. Everything went very smoothly. Great experience and I love the mirrors. Thank you Fancii and Faye!
Amazing!
Amazing customer service! Products are excellent! Will definitely be shopping again!
I ordered my first mirror after seeing…
I ordered my first mirror after seeing this company on Good Morning America and I love it! I then had to get my mom a mirror and I had to get a larger mirror. For some reason, I did not notice that my order was shipped separately. I panicked when I didn't see my larger order. I called the company to see where my mirror was and without me even telling them the problem, they emailed me to make sure I knew the other mirror had a separate tracking. WOW! Especially for a small business! Great product and great customer service! It's worth the money!
I absolutely love this mirror
I absolutely love this mirror! So pretty and compact. Great on vacation.
I had a small issue and my mirror was replaced.
Very efficient staff worked on my problem.
Awesome product AMAZING customer service
I absolutely LOVE my mirrors. I have a Taylor LED in Sea Serenity, a Mini Taylor LED in Lovestruck, and the Mila 2 Luxe. The 1x and 10x lighted mirrors are perfect!! The Mila is stunning…everyone needs a little bling in their lives. They have the BEST customer service around!! Super quick to respond, friendly, and truly wonderful to interact with. If you’re thinking about getting one (or more)…take the plunge!!!! You NEED these mirrors in your life. You will NOT be disappointed.
Excellent product and customer service!
My feet are finally summer ready thanks…
My feet are finally summer ready thanks to this callys remover. It's powerful and the company included extra grinding heads in the box
Excellent products and even better…
Excellent products and even better customer service.
Amazing products even better customer service!
I got the Abigail mirror to use for my longer trips and i poorly packed it, so it cracked. The customer service team went out of their way to help me replace it and save the day!
I love Fancii products
I love Fancii products. I am a repeat customer and have had great experience with both quality of product and quality of customer service. A couple years back I ordered a Vera mirror with Lara 10x attachment and a Mila, purse mirror that lights up both sides. I always get compliments on both and cannot even imagine doing my makeup without it. Just recently I bought the 10x travel mirror and a more slim profile mini Taylor to keep in my travel makeup bag. I got an extra mini Taylor for gifting as well.
I did not receive my package .
I did not receive my package and it was confirmed that it was delivered. I contacted Fancil & Co. and was emailed by Angelical who was extremely helpful and made sure I received a replacement. This was excellent customer service.
I ordered and received a mirror, that was damaged.
I ordered and received a mirror. Unfortunately, the packaging was damaged and the mirror had a crack across the middle. I reached out to their customer service and a new mirror arrived. The customer service is fantastic. Thank you.
Great products and fantastic customer…
Great products and fantastic customer service.
Order status emails don't tell the whole story
While their order status emails aren't exactly helpful, i.e. order split in two showed my order was completed with no other remaining shipments after the first part was delivered, their customer support staff are responsive to email requests for status updates. So overall, very helpful. Just wish they could figure out a way to have the automated emails be more accurate.
Received the mirror as a gift and…
Received the mirror as a gift and immediately fell in love! Had a question and it was immediately resolved! customer service was stellar! Will definitely be a repeat customer!
Awesome Product
Great Product. I gave them to all my family members for Christmas. The customer service are also wonderful Great service.
Amazing products 😍 purchased 3 for…
Amazing products 😍 purchased 3 for gifts. The compact mirrors are wonderful!One was damaged during shipping. Contacted the company and they resolved my issue very quickly! Highly recommend 👌
These mirrors are darling!
These mirrors are darling!! I
Purchased 3 for Christmas gifts and 1 for myself and the quality is unmatched!!! The craftsmanship and quality are excellent. Customer service is impeccable. The ladies I gifted these to were all floored and love their gifts
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