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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

RIP OFF!!! Bait and switch stay away!! This is sick what they are doing to people! Called me to confirm payment just for them to tell me the reservation was canceled and would have to switch dates and... Ver más

Valorada con 1 estrellas sobre 5

The most horrible experience Vincent and Amber Smith both fake names with heavy Indian accents. The scammed me out of 710.00 dollars. Sent me fake tickets and boarding pass after I kept calling them t... Ver más

Valorada con 5 estrellas sobre 5

Vin Stone did an excellent job with my duplicate flight problem. He went above and beyond handling the situation and keeping me informed of what he was doing when I was on hold. He was able to void bo... Ver más

Valorada con 5 estrellas sobre 5

Brad Miller was absolutely amazing! He was very patient & professional, was great even with me questioning him about everything because I get a lil reluctant with all the scams out there.. But for al... Ver más


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3,0

Medio

TrustScore: 3 sobre 5

72 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 36% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

Do not trust them, save your time and money

I booked a flight on May 5, 2025. Their website mentions a rate after booking the ticket, but only after five hours. Romey emailed me, saying, “We would like to inform you that your flight booking is partially ticketed. We tried to call you (that lie), but note that a delay in contact may result in a price increase or losing out on this ticket.” When I call, he asks me for more money; I said Stop the booking process and refund my money. But instead, this idiot (Romey Evans) leaked my phone number and information (email, name, and address) to multiple parties. Since booking with them, I have been receiving numerous spam calls and emails. There is no online cancellation process, so I am unable to cancel or obtain a refund. Despite multiple calls and emails, I have not received a response. Additionally, Romey Evans from Customer Service threatened me, stating that I couldn't process my refund, which is only available from the airline. Despite five days of trying to obtain a refund, I have been unsuccessful.

DO NOT BUY FROM THEM. THEY ARE FRAUDULENT AND EVERYONE PUTTING THIS POSITIVE REVIEW IS ALL FRAUDULENT. DO NOT TRUST!

5 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Mr Vincent stone was Very informative…

Mr Vincent stone was Very informative about the procedure on how the flights are at the discounts they are at. He called me back to let me know what was going on with my purchase canceling really went above and beyond I appreciate everything you did

8 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

This is a scam

This is a scam. I booked a fight from Denver to Des Moines for $218. Then they call to go over restrictions, call dropped after they put me on hold. I returned the call & they inform me that the only luggage allowed is your phone & wallet/purse. Who flies for a 4 day stay with no luggage??? But they call the airline & come back with a $126 charge each way to bring a backpack. Lunacy!!! AVOID THIS SCAM COMPANY!

5 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolutely a scam pricing website !!!

Absolutely a scam pricing website !!!! my cost went up significantly after I purchased the CHEAP ticket !!!! They claim its the airline !!! use your regular booking website !!! STAY CLEAR OF THIS ONE !!!!!

5 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

If I could have given a zero I would…

If I could have given a zero I would have. Scam operators. Bait and switch. Quoted a low but reasonable fare. Charged my credit card for $5.00 more than the entire trip for the outbound leg and then called me to let me know the return flight would be 5 times more. Said I could not cancel. Now it will take 10 days to initiate a dispute with my credit card company.

Offshore Indian call center. They give the entire country a bad name.

4 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Be aware of restrictions before booking

I was very disappointed to learn all of the restrictions which basically resulted in my not reallly having confirmed flights until I was at the airport (within 4 hours of flight). The call from Farecrown was shortly after my "booking" online however it cost me $50 to cancel for a refund (as opposed to a restrictive flight voucher) because the timing of the flights was important. Vincent Stone was assisting me and was very courteous and helpful explaining things to me and was trying numerous alternatives to satisfy me but the alternatives were more expensive than what was available elsewhere.

1 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Help

Great Help. Vincent is helping to cancel my reservation. I am satisfied with the service and would like to book my next reservation here with facecrown.

9 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great cst service ,exellent plans and…

Great cst service ,exellent plans and affordable price ! I am really happy with the service romey gave me , he made sure that my flights are on time and sent me the boarding pass a day before becuse of which i did not have to stand at the line in the airport ! I am a forever cst of yours and i am greatfull to do business with you guys ! God bless you all .

17 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I am glad i booked with you guys .the…

O am glad i booked with you guys .the airlines cancelled my flight and just said we are giving you a refund and I got stuck at the airport !

Thanks to god i called you guys and i got brad on the line who helped me get the new flights and made sure I reached my destination ! He even did chekin for me and gave me extra legroom seats on a very low fare and made sure to I”ok get my money back .all the very best to ya”ll.god bless

21 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

At start I was a bit nervous because of…

At start I was a bit nervous because of the price these guys had ,but really ,Vincent helped me with great efforts and great cst service ,told me everything I needed to know and at last just a day before my flights I received my boarding pass on my email from him !that was really amazing and keep doing the great work .thanks

1 de abril de 2025
Opinión espontánea

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