Fascinators4weddings Opiniones 

Awful customer service – they ignore refund requests. I ordered a flat cap that didn’t fit and requested a refund within 2 days, well within their 14-day policy. Their own autoresponder promised a reply in 2 days, but it’s been 2 weeks, and they’ve ignored both my emails. If something goes wrong with your order, don’t expect any help. Avoid this store.

Update: The company responded below, but instead of processing my refund, they made excuses about being a small business and ignored the fact that their autoresponder promised a reply in 2 days, yet I waited 2 weeks. I followed their refund policy exactly and still got no response until I left this review. If they actually cared about customer service, they'd issue my refund instead of making excuses.

Gorgeous fascinator, can’t wait to wear it for my nephews wedding.
Looks more expensive than it was. Highly recommended!

Edge to thank you

Highly delighted with the collapsible hat I purchased. It's lovely quality & will look fabulous with the outfit I'm planning for a summer wedding. So pleased I can pack in for a flight & it was still look great! Very pleased with my purchase, thank you.

I found just the hat I was looking for from the huge selection. Ordering was very simple and my hat arrived securely packaged within 3 days. Lovely hat and great service. Thank you.

Beautiful fascinator as advertised arrived quickly good condition

Handbag as described and matches hat perfectly. Prompt dispatch. Thank you.

Don’t bother using this company they will not refund if there is a problem and they even keep the item you have sent back for a refund. !!!!!
I am editing my review as Daniel from fascinations4weddings clearly has got the wrong order number the number you are quoting Daniel is for the bag that was correct and I used for my daughters wedding. The ref order number 85093 is the bag which you have had delivered back to you and I am waiting on a refund or for you to send back to me if you feel you can not refund. I was told over the phone no one would be about to refund me as they was closed for holiday so they still received this within the stated time, all I want is a refund for the bag I sent back as it was the wrong colour. The correct bag I re ordered and paid for was fine and used. This is such bad customer service. It’s funny how you reply through trust pilot and not emails.

Ease of ordering, quick response and reassurance on a query. Order placed late Wed afternoon, had item early Friday morning, delivered on time. Would definitely recommend to friends, would have no hesitation using again.

Excellent description of item. Excellent value for money and excellent delivery service.

Took 20 percent off for return and when I asked for an explanation, no reply. Disgusting!

Was delivered quickly and well packaged (actually boxed and wrapped in tissue). The colour was perfect and the fascinator was extremely well made.

Arrived quickly which was good as I didn’t get a confirmation email, so was a little concerned but everything was fine.colour a little different from the picture but ok .

Excellent customer service .
Gemma found the exact colour match for my wedding outfit .

A fascinator for every colour outfit. Well crafted and pleased with the lime colour which was true to the picture on the website. It arrived safely packaged.

After being let down by another supplier...they went out of way to help with last minute order. Sent pics of colours to match they chatted on WhatsApp and as promised all arrived next day. Encouraged me take some options knowing could return the ones didn't use. Told everyone at wedding how great they were will go nowhere else again. So many compliments on my headgear

Very professional and efficient service all around from the ordering to the delivery .

Beautiful bag fast delivery

Excellent choice, fascinator surpassed my expectations, fabulous value and very speedy service.

The hat and bag were exactly as seen online. Delivery time exact.