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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I ordered a fascinator, which, unfortunately was the wrong shade for my outfit. The fascinator was returned within 14 days of receipt, as stated in their returns policy but I have yet to receive my... Ver más

Valorada con 5 estrellas sobre 5

Wow, after reading some recent reviews on here I was a little concerned about ordering. However, it seemed obvious who was in the wrong. With the help from a very experienced, knowledgeable and hel... Ver más

Valorada con 5 estrellas sobre 5

After being let down by another supplier...they went out of way to help with last minute order. Sent pics of colours to match they chatted on WhatsApp and as promised all arrived next day. Encouraged... Ver más

Valorada con 5 estrellas sobre 5

Difficult to match pink of my outfit but this clutch bag in "Parfait" was spot on! I'd seen it in a hat hire shop but ot was more cost effective to buy it online. Ordering was straightforward, bag ar... Ver más

Información sobre la empresa

  1. Tienda de sombreros, gorras y tocados
  2. también en la categoría
  3. Tienda de ropa

Información proporcionada por diversas fuentes externas

Fascinators 4 Weddings for a wide selection of Fascinators and matching accessories.


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

527 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 83% de las opiniones negativas

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3,9

Todas las opiniones

(527)

7 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

So much selection

So much selection. I managed to find a fascinator and bag duo so I didn't have to worry about matching colours myself. Very happy with the delivery and the quality of the products. Woukd recommend.

10 de julio de 2024
Valorada con 5 estrellas sobre 5

I bought the fascinator and matching bag. Very happy.

I bought the fascinator and matching bag in the champagne colour for my sons wedding. Always nervous when buying on the Internet about the quality and delivery time. Had no need to worry about this at all. Both items as described and good quality. Also arrived really quickly. Thank you so much

19 de junio de 2024
Valorada con 1 estrellas sobre 5

Terrible customer service and sorry…

Terrible customer service and sorry being a small family business is not a good enough excuse. Ordering was a shambles as website took time to register my payment so took 3 attempts therefore took 3 payments I then had to get refunded by sending serval emails. Unfortunately the Fascinator was faulty so had to ask for a refund which also involved multiple emails and still have not received the full amount. Shocking service I wouldn’t bother to much trouble

20 de junio de 2024
Opinión espontánea
Logotipo de Fascinators4weddings

Respuesta de Fascinators4weddings

Hi Karen

Trustpilot hasn't been able to verify your review, so we're not able to provide any feedback.

But I will say that we don't take any payments - customer send us payments. We don't hold any financial information.

Best wishes

Daniel

Valorada con 5 estrellas sobre 5

Wedding Hat

Last minute decision to get a hat for my son's wedding. It was black and grey and the headband was adjustable. Very pleased about that as 52cm is quite a lot smaller than 57cm. I ordered express delivery and it arrived after two days. Very pleased with whole process. Thank you very much.

27 de mayo de 2024
Valorada con 5 estrellas sobre 5

Goods arrived promptly

Goods arrived promptly, well packaged & in excellent condition. The facinator was lovely, superb quality & good value for money.
Many thanks for a lovely product & great Customer Service.

27 de mayo de 2024
Valorada con 2 estrellas sobre 5

Colour was not as advertisedpoor returns poor description of colour. When i look back at advert the photos differ for same items not as advert

Colour was not as advert.However it was Well made fitted well. Return form not with item long protracted return process i need to get a printer to print the form. Really not user friendly.emailed company . Reply was cursory.cant attach the actual photo of product i received i ordered melon and got a peachy colour.Be very careful when ordering.I was thinking of sending back reirdering fuschia but checked other photos and they are nothing like first photo

18 de mayo de 2024
Logotipo de Fascinators4weddings

Respuesta de Fascinators4weddings

Hi Ellen

I'm sorry to hear you weren't happy with your order.

Colours can be very subjective and this is why we have a comprehensive returns policy clearly referenced on our packing slips. All the details are available on our website and the link is provided to customers.

Many customers order a number of items to try and return those they don't need. With customers viewing our website with differing screens, light conditions and opinions on colours, it isn't possible to always meet expectations. Which is why we have the returns policy.

Your review is very damaging to our small family business so we would be grateful if you could consider revising based on the above.

Best wishes

Daniel

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