Fast Labels Opiniones 2743

TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Got lied to multiple times about delivery date, I approved my labels straight away to receive them as quick as possible. It took over a week and a bit but after speaking to multiple agents, one was... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Called Customer Support regarding two orders & delivery dates concerns . From the start Alex was fantastic. Sent tracking for the 1st order whilst i was still on the phone with him & then did exactl... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I've used fast labell now for quite some time. There consistency in quality, customer care and final product delivery is 5 star. There website is also very easy to use. I do find there prices are also... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I actually cancelled my order last minute. As we needed further help on a separate design for tamper sticker. After cancelling order we were given a sample of one of our labels, around 100 labels g... Ver más

Información sobre la empresa

  1. Impresora de etiquetas personalizadas
  2. Tienda de grabados y letreros
  3. Fabricante de pegatinas

Escrito por la empresa

We are one of the fastest growing UK label printing companies, and we supply labels to thousands of business and product manufacturers across the UK. We specialize in self adhesive labels for bottles, packaging, food products and other business uses.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 91% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Amazing!

My mind has been completely blown by Fast Labels! The website is fantastic, prices are great, and their service is second to none. Such a great find!

6 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

5…Professional, Reliable & Brilliant Team

I’ve been using this company for over 5 years now and they have been absolutely brilliant from start to finish. The whole team is top notch – from the sales staff to the designers, right through to the product itself and the delivery service. Every part of the process is handled with professionalism and care. The quality is always excellent and the service is consistently reliable. Couldn’t recommend them enough!

3 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I made a mistake in ordering the wrong…

I made a mistake in ordering the wrong size of label for my design but the order had already been processed and the money taken from my account. I was able to resize the label and spoke directly to Georgia, who resubmitted my new design. The bigger size resulted in an additional cost of £14 which they waived for me. Really happy yet again.

1 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Going downhill fast

I’ve left multiple 5* reviews for fast labels and have previously only had good experiences with them. This is the first time something has gone wrong with any of their prints but I was quite shocked at their response. Firstly they’re not fast anymore. Mostly because they’d been providing such good service in the past I imagine, but they either need a name change or to increase capacity. Not such a big deal, of course, but does make the service less valuable than it once was. BUT now my trust of fast labels has evaporated with my most recent experience: they printed thousands of labels of a number of different types for my business and one type came back with the colours totally off. The proof looked perfect, but the labels looked nothing like the proof. After a thorough investigation (over a week) into why this was the case they tried to charge me 50% to reorder the labels THAT THEY PRINTED WRONGLY! I refused that of course and stated they needed to print the labels again correctly for free and send them to me, which they did tbf, but my trust in them has gone. How can you accept it’s your fault then expect the customer, whom has already been extensively delayed by the wrong labels being sent and an investigation, to foot half the bill???!!

(Or likely their entire bill and probably still a small profit for them thinking about it!)

Nope. Sorry once-fast labels but that is no way to treat a (previously) loyal customer.

So disappointing.

11 de septiembre de 2025
Opinión espontánea
Logotipo de Fast Labels

Respuesta de Fast Labels

Good Morning,

Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your experience and that you are unhappy with the service you have received. I apologise for any inconvenience this has caused.

I have reached out to you as we would like to provide a suitable solution for you as soon as possible.

Your feedback is incredibly important to us, and we are committed to making this right. Please know that we value your business and appreciate your patience as we work to improve.

We look forward to hearing from you soon.

Jodie
Support Assistant Manager

Valorada con 5 estrellas sobre 5

Fantastic Service

My first order with FastLabels and I'm really pleased with their service. Excellent communication with Georgia and Lawrence, simple and straightforward platform. Highly Recommended !!

22 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Totally Excellent

I've used them for several orders and recommend them highly. They are so quick, they should rename the company super-FastLabels! Plus, any issues (and I had a minor one) are addressed without debate. An excellent service. Oh, and it's very affordable. Thank you, Lawrence, et al.

4 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

First Class service

First Class service. Second time I have used Fast Labels. I had difficulty submitting my own art work for another design but via telephone call I was assisted easily through the process for the exact label I required. Extremely helpful staff and nothing was too much trouble. This is how a business should be run. Excellent. I will always use Fast Labels.

19 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

recently made a mistake with my order…

recently made a mistake with my order by selecting the wrong quantity, but the team was absolutely fantastic. They responded incredibly quickly, were understanding, and immediately helped amend the order without any hassle. thank you for turning what could have been a stressful situation into a smooth and easy fix!

5 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

One of the worst companies to deal…

One of the worst companies to deal with. If we new the truth at the very start I would of avoided like the plague

4 de agosto de 2025
Opinión espontánea
Logotipo de Fast Labels

Respuesta de Fast Labels

Good Afternoon Lee,

I'm really sorry to hear that you've had such a negative experience with us. Unfortuntely we are unable to find an account or order under the email address you have provided, please can you provide your order number starting with IFLA_ or your postcode or telephone number, you can email us directly on support@fastlabels.co.uk with these details.

Could you please share a bit more detail about what you are unhappy with? We’d really appreciate the opportunity to understand and address the issue properly.

We can then look into this further.

Jodie
Support Assistant Manager

Valorada con 5 estrellas sobre 5

Always 5 stars service

Always 5 stars service. We’ve been using fast label for five years and their quality and service are great. Bethan is really helpful and helped me with the order and found out the colour code for me etc. highly recommended this company.

18 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

This company are incredible

This company are incredible! Not only is the process of ordering both flexible and simple, but the quality of the customer service and printed labels are outstanding. Highly recommended.

9 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Simply excellent!

Simply excellent!
I moved from my previous label supplier to Fast Labels some time ago and I'm so glad I did. I must say that their service and communication is excellent. The quality of the product is just right. No query is too difficult for them to help with. They are very accommodating and professional. A special thank you to Georgia in the Customer Support Team, who recently helped me with a query. Top notch and highly recommended!!

7 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely delighted with the service…

Absolutely delighted with the service provided by FastLabels. I've used them many times before and will use them again. The design review for my latest order highlighted an improvement I could make. I contacted support and Georgia made it incredibly easy to tweak my order.

30 de junio de 2025
Opinión espontánea

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