FastPark HeathrowOpiniones 

148
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Prompt and professional service. The collection was at 5am. Although I got lost and did not go to the right collection point the driver made alternative arrangements and came to T3 drop off where I w... Ver más

Valorada con 5 estrellas sobre 5

I have used FastPark Heathrow twice now! Do not be put off by their competitive pricing. They are a professional, courtesy company. They attempt to pick up & drop off your vehicle in a speedy manner (... Ver más

Valorada con 5 estrellas sobre 5

Fantastic service. We have used FastPark several times and wouldn’t consider using anyone else for our parking needs at LHR. Communication is excellent and all of the staff are polite and friendly. W... Ver más

Valorada con 5 estrellas sobre 5

Wonderful every time. I’ve used three times and they are perfect on each occasion. Extremely courteous and punctual and professional. I used a different premium company at Gatwick and they were vastly... Ver más

Información sobre la empresa

  1. Servicio de aparcacoches
  2. Parking

Escrito por la empresa

With over 10 years of expertise and 10,000’s of very happy customers each year, we pride ourselves on being the most professional and reliable Meet & Greet Valet Parking Service at Heathrow Airport. We have built our reputation on years of 1st class service and carefully attending to each clients individual needs.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

148 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(148)

16 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Can't fault this company at all

Can't fault this company at all. On arrival the man was there waiting for the 2 cars that we booked in. Easy to find. On pop up we had just landed and the company was ringing to check if we had just landed and told me to ring as we get our bags. Rang as we got our bags and the drop off location was the same for the pick up location so was nice and easy to find straight out of arrivals. The man was there with the 2 cars ready and waiting. They also cleaned our cars because he said it was covered in leaves which we thought was very kind of them.

Highly recommended!!

2 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

An excellent valet parking service

I have used meet and greet services regularly at a range of airports and can honestly say that FastPark Heathrow was the best experience. Friendly and efficient throughout with excellent communications, they handled our early flight arrival very well and certainly made the whole experience far less stressful than it can often be. A big thank you to an excellent provider.

27 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Professional and reliable

There are so many parking services for Heathrow that it’s very difficult to know which company is reliable. First time travelling with a baby so we couldn’t just get a taxi. It’s the first time using FastPark and the experience was very positive. Both drop off and collection were easy and on time, and the car was returned in perfect condition. We will definitely use FastPark again as it’s so much cheaper than the Heathrow parking options.

25 de abril de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Great on drop off but we’ve now been…

Great on drop off but we’ve now been waiting at the pick up point for over 30 minutes for pick up and no sign of them yet - really disappointing given they had flight details and we called as soon as we had baggage as instructed

21 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Frankly the best valet parking service…

Frankly the best valet parking service I have used (I've tried a number at all London airports). Rang to confirm the time I would be dropping off car and was there ready when I arrived. Called to welcome me back on my return and asked I call again as soon as picked up all my luggage and was ready to meet me with my car 2 minutes after I arrived at the designated collection point. I will definitely use them again.

6 de abril de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

FP parked my car with handbrake off

I returned to my car to find that FastPark had left it parked with the handbrake off and in first gear. It's only by luck that it did not roll and suffer damage or even cause injury. When I complained, they offered only a 20% refund, which I thought was very tight-fisted considering that they failed in their very basic duty of parking the car safely.

23 de febrero de 2025
Opinión espontánea
Logotipo de FastPark Heathrow

Respuesta de FastPark Heathrow

Dear Gavin,

Thank you for taking the time to share your experience. It is concerning to hear about what happened, as safety and professionalism are at the heart of what we (www.fastparkheathrow.co.uk) do.

However, after reviewing our records, we’ve been unable to find any booking under your name. We take all feedback seriously and would like to investigate this matter thoroughly, but to do so, we kindly ask you to confirm the details of your booking — such as a reservation reference number or the exact website you used to make the booking.

There are several companies with similar name to ours in this industry, so it’s possible that this review may have been intended for a different provider. We would really appreciate the opportunity to clarify and assist further.

Looking forward to hearing from you.

Warm regards,

Adam

Valorada con 5 estrellas sobre 5

If I could leave 6 stars I would!

If I could leave 6 stars I would!
We’ve used FastPark 3 times In the last two months and they’ve been consistently professional, reliable and polite.
The most recent time we realised we had a slow puncture on the way to the airport. They had no problem with taking the car and even pumped it up for us when we returned.
Couldn’t recommend them highly enough.

16 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

First class service

Excellent service, professional and competitive price. It was quite easy to book online, contact the service provider directly (no intermediaries), very friendly and prompt drop off and pick up at LHR airport. Highly recommended direct meet and greet service by provider.

2 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service. We have used FastPark several times and wouldn’t consider using anyone else for our parking needs at LHR. Communication is excellent and all of the staff are polite and friendly. Within minutes of landing we receive a call welcoming us home. Once we have collected our luggage and get to the meeting place our car arrives promptly. We can’t recommend them enough.

8 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Flawless service

I have used FastPark Heathrow twice in the past few months. The service is flawless.
Extremely polite, very communicative, fast and efficient.
Both drop-off and collection of car are done in under 5 minutes.
I cant fault them.

5 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Going out to Barbados and coming back…

Going out to Barbados and coming back absolutely faultless ,
Good communication, answered the phone straight away , very easy to deal with , December 2 to December 11 .

Would use again 100% …

And I’m very particular about meet and greet parking .

Recommend this company .

3 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have used this company about 5 or 6…

I have used this company about 5 or 6 times now and each time the service has been perfect. They are there to take the car from me at Heathrow and there when I arrive back. I have not had to wait in a cold and windy carpark for someone to turn up. They proactively call me when I am on the way and proactively call me when I have landed. The last time I used them, I had done duplicate bookings which was completely unaware of as had booked so far in advance that had forgotten. Fast Park emailed me to check and proactively gave a refund with no hassle. Super polite and friendly people - no hesitation in recommending them.

29 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service throughout

Excellent service throughout. They rang us when we were collecting our luggage and cars were waiting. Smooth throughout and very friendly staff. Would definitely recommend.

1 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

A first class service

A first class service, from start to finish. Very efficient in all respects. Good communications.

On time both for collecting the car on our departure and returning it on our return.

So good that I will be using them again soon.

One more thing: my car is a Tesla and they are clearly very experienced with them.

27 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Superb experience, meet and greet.

Superb experience. Stumbled across these whilst looking at other (appalling) meet and greet parking reviews on trustpilot, they didn’t show up in any of the comparison websites but I’m so glad I found them. Didn’t get a confirmation email but I called the office and they confirmed my booking. Everything went to plan, driver was waiting for us when we left and returned. Car clean and unused. Staff courteous and pleasant. Price very competitive too.

12 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service all round

Excellent service all round. Friendly and efficient with excellent proactive communication and competitive pricing. We had a minor issue when calling to collect our car on arrival home at T4 but this was quickly resolved by the Fastpark team with great communication throughout and we were soon on our way. Can't recommend these guys enough and won't hesitate to use them again myself after poor experiences with other meet and greet services.

11 de julio de 2024
Opinión espontánea

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