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FatFace - ABERDEEN 4 Opiniones 

345
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TrustScore: 4.5 sobre 5

4,6

Unit 7 Bon Accord Centre,, George Street, AB25 1HZ Aberdeen,, Scotland, GB

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Firstly the shop & assistant were amazing, the garment bought was just perfect. Love Fat Face but my local shop has closed, big mistake, can only visit when far away from home, online just not the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I went into the Aberdeen store and some of the items weren’t in stock. The lady behind the counter was extremely helpful and placed an on line order to be collected at another store. It was so easy an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordered jeans and chinos online from the recent sale. Good discounts for quality items. Used click and collect. Items ready a day or so earlier than originally stated. Shop in Aberdeen were friendly a... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

I’m ordered online as the store did not carry men’s shorts larger than 38” waste. The items arrived promptly and well packaged but the shorts were enormous. Tape measure showing them to be 43inches an... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de ropa
  2. Tienda de accesorios de moda
  3. Tienda de ropa para hombres
  4. Tienda de ropa para mujeres

Escrito por la empresa

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Información de contacto

  • Unit 7 Bon Accord Centre,, George Street, AB25 1HZ, Aberdeen,, Scotland, Reino Unido

4,6

Excelente

TrustScore: 4.5 sobre 5

345 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(345)

14.949 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Return of a lost item at the store

Last Sunday, May 17th, I was at the FatFace store in Aberdeen to buy some shirts and left my glasses in the fitting room. I only realized it after I had already returned to my hometown. I contacted the store, and the staff were very attentive, sending the glasses to me by post. I was very happy with their care and kindness.

17 de mayo de 2026
Opinión espontánea
Logotipo de FatFace - ABERDEEN 4

Respuesta de FatFace - ABERDEEN 4

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valorada con 1 estrellas sobre 5

Dreadful service with lies

Dreadful - don’t go near this company. Order t-shirts for my holiday but didn’t arrive in time. Had an email half way through my holiday to say that ‘thank you for returning them’. That is a complete lie they didn’t even send them!!!

26 de abril de 2026
Logotipo de FatFace - ABERDEEN 4

Respuesta de FatFace - ABERDEEN 4

Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE

Valorada con 5 estrellas sobre 5

Beautiful comfortable top I absolutely…

Beautiful comfortable top I absolutely love it love it.
Would definitely buy from here again.

20 de mayo de 2026
Logotipo de FatFace - ABERDEEN 4

Respuesta de FatFace - ABERDEEN 4

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valorada con 5 estrellas sobre 5

I always find styles to suit me in…

I always find styles to suit me in Fatface.
The staff are always so helpful,pleasant and nothing is too much trouble. It makes my shopping experience all the better.

15 de mayo de 2026
Logotipo de FatFace - ABERDEEN 4

Respuesta de FatFace - ABERDEEN 4

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valorada con 5 estrellas sobre 5

Visited the Aberdeen store recently

Visited the Aberdeen store recently, lovely friendly staff and the shop was beautifully bright, clean and tidy.
I don't live near a store and usually order online so it was nice to be able to browse.
I always find something and my daughter bought two lovely jumpsuits.

7 de mayo de 2026
Logotipo de FatFace - ABERDEEN 4

Respuesta de FatFace - ABERDEEN 4

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valorada con 5 estrellas sobre 5

Excellent quality product

Excellent quality , great fit.

6 de mayo de 2026
Logotipo de FatFace - ABERDEEN 4

Respuesta de FatFace - ABERDEEN 4

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valorada con 4 estrellas sobre 5

Some of the staff in Aberdeen shop I…

Some of the staff in Aberdeen shop I find are rude.

I went in and bought a top and a beanie in sale.Tag price for Beanie looked like £5

On leaving store I checked receipt and had been charged £8

I went back in and explained the price mistake so a manager was called. He said that’s an 8 I argued it was a 5. In my world an 8 has two circles. Number on tag did not and looked like a 5.. Manager was quite rude and stated tags are priced by hand and done in a hurry. I suggested perhaps he needed to train his staff to write legibly
He reluctantly honoured the price of £5

Only had large bags in store so I was left walking around town shopping with a huge carrier bag.

Since they have moved shop in my opinion the store has gone downhill. Used to be my favourite shop when it was in Union Square but now no longer the case.

Will stick to ordering online as I’ve never had any problem when ordering online but shopping in store has not been a great experience

5 de mayo de 2026
Logotipo de FatFace - ABERDEEN 4

Respuesta de FatFace - ABERDEEN 4

Thank you for taking the time to leave your review.
We're really sorry to hear that this has happened. Whilst we will pass your comments to the right team, if you need any further help, please do let us know. Thank you, LE

Valorada con 5 estrellas sobre 5

Helpful

Helpful, friendly staff.

3 de mayo de 2026
Logotipo de FatFace - ABERDEEN 4

Respuesta de FatFace - ABERDEEN 4

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valorada con 5 estrellas sobre 5

Good length Tshirts

Has been a while since I bought from Fatface but recently bought items in store and online and was pleased to see the same good quality. The store has moved locations and is much smaller so it has lost something by that, there’s obviously not so much stock or choice. Staff were helpful and pleasant
I also bought T-shirts for hubby online that come in tall length so they are a better fit for him and he was impressed with the material which feels good quality. Fatface are quite expensive I think but your getting what you pay for

26 de abril de 2026
Logotipo de FatFace - ABERDEEN 4

Respuesta de FatFace - ABERDEEN 4

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valorada con 5 estrellas sobre 5

Easy to order and collect in store

Easy to order and collect in store. Products bought in sale are of good quality and great to get at reduced price. Delivery to store was prompt. I’m happy with my purchases. Staff are helpful.

24 de abril de 2026
Logotipo de FatFace - ABERDEEN 4

Respuesta de FatFace - ABERDEEN 4

Hello! Thanks so much for your lovely 5* review. We’re delighted to hear you enjoyed your shopping experience and can’t wait to welcome you back again soon.
LE

Valorada con 5 estrellas sobre 5

Only hassle writing a review

Only hassle writing a review

22 de abril de 2026
Logotipo de FatFace - ABERDEEN 4

Respuesta de FatFace - ABERDEEN 4

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valorada con 5 estrellas sobre 5
Logotipo de FatFace - ABERDEEN 4

Respuesta de FatFace - ABERDEEN 4

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valorada con 5 estrellas sobre 5

I like the overall style

I like the overall style. Simple but looks good when worn.

12 de abril de 2026
Opinión espontánea
Logotipo de FatFace - ABERDEEN 4

Respuesta de FatFace - ABERDEEN 4

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valorada con 5 estrellas sobre 5

Lovely trousers

Lovely trousers , they will be very comfortable & stylish to wear once the warmer weather arrives ,
I ordered the petite and they were still far too long ! I liked them so much I decided to keep them and have them shortened

6 de marzo de 2026
Logotipo de FatFace - ABERDEEN 4

Respuesta de FatFace - ABERDEEN 4

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valorada con 5 estrellas sobre 5

Excellent server in the Aberdeen store

Excellent server in the Aberdeen store, most helpful and as well as buying an intended shirt and 2 x pyjama bottoms, was tempted in to buying another shirt. Very pleasant experience in the Aberdeen store.

24 de febrero de 2026
Logotipo de FatFace - ABERDEEN 4

Respuesta de FatFace - ABERDEEN 4

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valorada con 5 estrellas sobre 5

Fast delivery

Fast delivery. Have been trying to replace my old Fat Face jacket all winter and could never find one. It is lightweight and suits me much better than big puffy ones

14 de febrero de 2026
Logotipo de FatFace - ABERDEEN 4

Respuesta de FatFace - ABERDEEN 4

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valorada con 5 estrellas sobre 5

Very good

Very happy to see Fatface still in Aberdeen after closing down their Union Square shop, my husband is a big fan and so am I. The service is always very good, their products have nice designs and good quality, no complaints.

2 de febrero de 2026
Logotipo de FatFace - ABERDEEN 4

Respuesta de FatFace - ABERDEEN 4

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service

6 de enero de 2026
Logotipo de FatFace - ABERDEEN 4

Respuesta de FatFace - ABERDEEN 4

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valorada con 5 estrellas sobre 5

Great service

The people are so nice but the problem I have is I am a 3XL which no of your stores hold so can't try it on.

10 de enero de 2026
Logotipo de FatFace - ABERDEEN 4

Respuesta de FatFace - ABERDEEN 4

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Valorada con 5 estrellas sobre 5

The jeans I ordered are a great fit and…

The jeans I ordered are a great fit and so stylish and comfortable, very pleased.

5 de enero de 2026
Logotipo de FatFace - ABERDEEN 4

Respuesta de FatFace - ABERDEEN 4

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

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