The man working (sorry I didn’t catch his name) was very pleasant and helpful! He was working by himself I believe but he greeted everyone coming into the store which was lovely.
La empresa ha respondido
Localización
Cambiar localizaciónUnit 7 Bon Accord Centre,, George Street, AB25 1HZ Aberdeen,, Scotland, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Has been a while since I bought from Fatface but recently bought items in store and online and was pleased to see the same good quality. The store has moved locations and is much smaller so it has lo... Ver más
La empresa ha respondido
Visited the Aberdeen store recently, lovely friendly staff and the shop was beautifully bright, clean and tidy. I don't live near a store and usually order online so it was nice to be able to browse... Ver más
La empresa ha respondido
I’m ordered online as the store did not carry men’s shorts larger than 38” waste. The items arrived promptly and well packaged but the shorts were enormous. Tape measure showing them to be 43inches an... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
Unit 7 Bon Accord Centre,, George Street, AB25 1HZ, Aberdeen,, Scotland, Reino Unido
4,7
Excelente
330 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de FatFace - ABERDEEN 4
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Good quality clothing
Love FatFace. Good quality clothing at a great price.
23 de septiembre de 2025
Respuesta de FatFace - ABERDEEN 4
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly staff but choice of men’s…
Friendly staff but choice of men’s clothing is very limited
16 de septiembre de 2025
Respuesta de FatFace - ABERDEEN 4
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Great store experience and great return…
Great store experience and great return experience
15 de septiembre de 2025
Respuesta de FatFace - ABERDEEN 4
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
As always excellent service and quality
6 de septiembre de 2025
Respuesta de FatFace - ABERDEEN 4
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Arrived a bit late but was not in a…
Arrived a bit late but was not in a hurry so was fine
8 de septiembre de 2025
Respuesta de FatFace - ABERDEEN 4
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - ABERDEEN 4
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service every time
Great service every time, both on line and in store. Fatface is my all time favourite.
21 de agosto de 2025
Respuesta de FatFace - ABERDEEN 4
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - ABERDEEN 4
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Poor service very disappointed
You have asked me to review a product that I have not received. I ordered in the sale a pair of boots 17th August. The day after I received an update on my order they were unable to deliver on the requested date. I have received no communication from Fat Face since and have been unable to track my order. Really Poor service very disappointed
24 de agosto de 2025
Respuesta de FatFace - ABERDEEN 4
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Order has not been delivered
Order has not been delivered. No update on situation.
19 de agosto de 2025
Respuesta de FatFace - ABERDEEN 4
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Great Experience with FatFace Online Order & In-Store Pickup
I ordered a couple of T-shirts from FatFace online and picked them up in store. The whole process was smooth and easy. The T-shirts are great quality – soft fabric, well made, and they kept their shape after washing. They fit perfectly and look stylish. Plus, I got them on sale, which made the deal even better. The staff in the store were friendly when I came to collect my order. I’ll definitely shop here again.
19 de agosto de 2025
Respuesta de FatFace - ABERDEEN 4
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Nice clothes a little bit different
Nice clothes a little bit different. The quality is really good for the price. The staff are very friendly.
19 de agosto de 2025
Respuesta de FatFace - ABERDEEN 4
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Efficient online ordering and staff in…
Efficient online ordering and staff in shop very good and dealt with my issue quickly and professionally. Item received not of good quality and so had to return it,
12 de agosto de 2025
Respuesta de FatFace - ABERDEEN 4
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Prompt delivery of on line order
Prompt delivery of on line order.
I ordered a 10 short having tried on a 10 regular in store.
I am not a frequent Fat Face shopper but was attracted to the dress as I walked passed the store
30 de julio de 2025
Respuesta de FatFace - ABERDEEN 4
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I love the quality and great service…
I love the quality and great service they let me know everything about when my order would be delivered
1 de agosto de 2025
Respuesta de FatFace - ABERDEEN 4
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent company 👌 Great variety of…
Excellent company 👌 Great variety of items and style. Customer service always go above and beyond to rectify any issue. Great price for clothing, especially the sale. Easy site to navigate. Ordering and returning customer friendly.
27 de julio de 2025
Respuesta de FatFace - ABERDEEN 4
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The shop assistant was very helpful
The shop assistant was very helpful. She went to the store room and got the jumpsuit that I saw a couple of weeks before.
Everyone smiles and friendly.
19 de julio de 2025
Respuesta de FatFace - ABERDEEN 4
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I have always found the staff very…
I have always found the staff very friendly and helpful which makes for an enjoyable shopping experience.
1 de julio de 2025
Respuesta de FatFace - ABERDEEN 4
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
quick delivery
quick delivery, garments well packed and easy instructions if need to return
1 de julio de 2025
Respuesta de FatFace - ABERDEEN 4
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.