Since Next have bought FatFace you can't see your previous orders online in your account which had made things very difficult for my husband when he had a faulty jumper that started to come apart as h... Ver más
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Since Next have bought FatFace you can't see your previous orders online in your account which had made things very difficult for my husband when he had a faulty jumper that started to come apart as h... Ver más
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Great selection of clothes, all well made and some stunning bargains to be had. Easy to get them delivered to a Next or Fat Face store. Our local store in Abergavenny is extremely friendly and helpful... Ver más
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Went in to the store in Abergavenny as we were away on a long weekend, and as usual the service was great, and managed to buy another pair of shorts- you never have too many !
La empresa ha respondido
My mum and I went into the Abergavenny store today and had a wonderful time being looked after by Colin and Della. We had a specific reason for being in store and the dynamic duo sorted us out beautif... Ver más
La empresa ha respondido
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
20 High Street, NP7 5RY, Abergavenny, Gwent, Reino Unido
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Respuesta de FatFace - ABERGAVENNY
I love Fatface and their products. Always very good quality

Respuesta de FatFace - ABERGAVENNY
Easy in store ordering. Very pleasant and knowledgeable staff. Really fast delivery

Respuesta de FatFace - ABERGAVENNY
Went in to the store in Abergavenny as we were away on a long weekend, and as usual the service was great, and managed to buy another pair of shorts- you never have too many !

Respuesta de FatFace - ABERGAVENNY
Great selection of clothes, all well made and some stunning bargains to be had. Easy to get them delivered to a Next or Fat Face store. Our local store in Abergavenny is extremely friendly and helpful.

Respuesta de FatFace - ABERGAVENNY
Fab Quality
The quality of the goods are fabulous and the fit and style and prices are really good. If not in your size in store very helpful to select and get delivered into store or home.

Respuesta de FatFace - ABERGAVENNY
My mum and I went into the Abergavenny store today and had a wonderful time being looked after by Colin and Della. We had a specific reason for being in store and the dynamic duo sorted us out beautifully. Fatface is my go to store in any case however as we needed something in particular we found that they went above and beyond, so helpful and friendly and gave such good advice, it almost felt like a personal shopping experience, how lucky we are to have this store and it’s wonderful staff. Thank you so much

Respuesta de FatFace - ABERGAVENNY

Respuesta de FatFace - ABERGAVENNY
Easy to navigate website, simple and easy to order, good quality product and delivery options

Respuesta de FatFace - ABERGAVENNY
Staff at Abergavenny shop always very friendly and helpful. This years clothing has improved a great deal also

Respuesta de FatFace - ABERGAVENNY
I ordered a top online and was given a delivery date to the shop in Abergavenny. Went to collect and told it hadn’t arrived.
Then got an email saying it had been delivered to the wrong shop, but it was on its way. Went into the store once again and it still hadn’t arrived.

Respuesta de FatFace - ABERGAVENNY
Great service from Fatface. The bag was a gift for my sister and she loved it 💚

Respuesta de FatFace - ABERGAVENNY
Quick and efficient delivery to my local store. Excellent quality dress. Friendly staff in store. Lovely feel to the store which is well stocked full of amazing things. Highly delighted

Respuesta de FatFace - ABERGAVENNY
Quite possibly the best customer service I’ve ever received. I was looking for a particular skirt for my partner, as she wanted it for our holiday. This was out of stock literally everywhere…even online but the Abergavenny branch were showing one. Kieran from my local store rang but unfortunately they said it must be a stock error…. However the manager from Abergavenny, Colin rang back three minutes later to say that he’d found one. The fact he’d kept looking was brilliant! He agreed to keep it until Monday for me, but I made the trip straightaway. The welcome I received in store was fantastic and was so happy with the service. Thank you Colin and team!

Respuesta de FatFace - ABERGAVENNY
I visited the the Fatface store in Abergavenny Sunday 15 March it was a lovely experience and the man that served me was excellent and a real credit to your store !

Respuesta de FatFace - ABERGAVENNY
Just what my wife was looking for. Delivered to our local store on the next working day

Respuesta de FatFace - ABERGAVENNY
Excellent service from point of ordering to collecting parcel from store.

Respuesta de FatFace - ABERGAVENNY
Ordering online was easy, communications re: collection very good, and collecting from store a breeze. What's more, I'm delighted with the purchase. All round excellence.

Respuesta de FatFace - ABERGAVENNY
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