I visited the shop and found staff to be friendly and polite. I tried on a dress and found that a couple of buttons were missing from it. Although I was offered a discount in lieu of the missing butto... Ver más
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Localización
Cambiar localizaciónUnit 19 Banbury Gateway Shopping Park, OX16 3AB Banbury, Oxfordshire, GB
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Consulta las opiniones de los clientes
I had the best customer service that I have had in a long while. The lad who served me was polite, friendly and was actually able to fold my clothes as I would myself (very rare these days) which mad... Ver más
La empresa ha respondido
Great customer service. Very easy to order. Good quality product and nice fit, as described. Order arrived on time and the staff at the local store were delightful to deal with - very helpful and plea... Ver más
La empresa ha respondido
Yet another excellent FatFace polo shirt, think I must have more than 10 now. Always good quality, wash beautifully, and last seemingly forever.
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
Unit 19 Banbury Gateway Shopping Park, OX16 3AB, Banbury, Oxfordshire, Reino Unido
- 01295 276241
4,8
Excelente
167 opiniones
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Efficient Service
Collected my order instore. Very efficient service (Banbury store)
15 de diciembre de 2025
Respuesta de FatFace - BANBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly and helpful staff!
1 de noviembre de 2025
Opinión espontánea
Respuesta de FatFace - BANBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - BANBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great customer service
Great customer service. Very easy to order. Good quality product and nice fit, as described. Order arrived on time and the staff at the local store were delightful to deal with - very helpful and pleasant.
18 de septiembre de 2025
Respuesta de FatFace - BANBURY
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent quality and colour true to…
Excellent quality and colour true to the picture.Fast delivery to store
6 de septiembre de 2025
Respuesta de FatFace - BANBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fast delivery
Fast delivery, easy to return goods that aren’t suitable. Friendly helpful staff.
6 de septiembre de 2025
Respuesta de FatFace - BANBURY
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - BANBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - BANBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Problems solved!
There were some problems with my order — I was delivered the wrong size. But the staff, both in-store and online, were very helpful, and I received my outfit on time. And the clothes are great!
27 de mayo de 2025
Respuesta de FatFace - BANBURY
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very happy with my shopping experience…
Very happy with my shopping experience at FatFace Banbury. I found exactly what I was looking for, and the team in store were really helpful and friendly.
10 de mayo de 2025
Respuesta de FatFace - BANBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I had to return my jeans as ordered…
I had to return my jeans as ordered wrong length...received replacement and refund very quickly ..Great jeans and perfect fit
19 de abril de 2025
Respuesta de FatFace - BANBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I love a bargain
I love shopping at fatface weather online or in store always quick and easy to use and fast delivery. This time I ordered two dresses and a cardigan as they had 20% off.
If I shop in store I usually shop in Banbury and everyone is so friendly and helpful
4 de abril de 2025
Respuesta de FatFace - BANBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent friendly staff
8 de diciembre de 2024
Respuesta de FatFace - BANBURY
Hello! Thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The choice for kids clothes is always…
The choice for kids clothes is always good and good quality 👌
4 de diciembre de 2024
Respuesta de FatFace - BANBURY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great place to shop
Great place to shop, friendly staff and easy, efficient order collection.
28 de noviembre de 2024
Respuesta de FatFace - BANBURY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Respuesta de FatFace - BANBURY
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Friendly and polite staff in store
I visited the shop and found staff to be friendly and polite. I tried on a dress and found that a couple of buttons were missing from it. Although I was offered a discount in lieu of the missing buttons, I felt that I couldn’t have made it look like new myself. So I bought it online instead and it arrived in perfect condition.
3 de septiembre de 2024
Respuesta de FatFace - BANBURY
Hello there
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great quality, as always
This is my third long cardigan from Fat Face. The others are still in perfect condition and I wear them regularly. This one is just as well made and I’m sure I’ll be glad of it as the weather cools down.
2 de septiembre de 2024
Respuesta de FatFace - BANBURY
Hello Lois
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Respuesta de FatFace - BANBURY
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Nice clothing
Nice quality clothing. You lost a star because of the reluctance to supply a printed receipt in the Banbury store
11 de agosto de 2024
Respuesta de FatFace - BANBURY
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
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