I ordered an item on-line and it was ready to collect on the chosen date and actually before the time specified. When I went to collect, I could not get on-line to bring up the email containing the or... Ver más
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Localización
Cambiar localizaciónUnit 3 Festival Place, RG21 7BF Basingstoke, Hampshire, GB
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Consulta las opiniones de los clientes
Jane! What can I say! You assisted with my enquiry on the phone in the morning, not only reserved a dress in store for me but also rang other stores on my behalf to find other size availability. Your... Ver más
La empresa ha respondido
I love Fatface products their jeans are just the best! I also like the ethos of the company. I had online returns to be processed in store and this was handled in a breeze, no problem. I bought anot... Ver más
La empresa ha respondido
Easy to order online, click and collect from local stores…..both visited recently. Staff very friendly, helpful and efficient. Great experience Dress is lovely and well priced. As described on websi... Ver más
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Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
Unit 3 Festival Place, RG21 7BF, Basingstoke, Hampshire, Reino Unido
- 01256 352103
4,8
Excelente
180 opiniones
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Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
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Always a great service!
Always a great service. Kind friendly staff. Online ordering & pick ups really easy.
22 de septiembre de 2026
Respuesta de FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Right order and courteous staff
Right order and courteous staff. Good quality and service as always.
20 de septiembre de 2026
Respuesta de FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
When ordering very easy
When ordering very easy. And when I pick up my order. Staff are very nice
16 de septiembre de 2026
Respuesta de FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Delivery as advertised- very speedy
Delivery as advertised- very speedy. Jumpsuit lovely colour and same as black one already owned. Love the fit and the way it hangs and length good. I ordered size 8 S. Material nice but does need ironing. My 2nd one was in the sale which is why I bought it .
13 de septiembre de 2026
Respuesta de FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I was served in store by Harry
I was served in store by Harry, who was super helpful!
22 de agosto de 2026
Respuesta de FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great experience
I ordered an item on-line and it was ready to collect on the chosen date and actually before the time specified. When I went to collect, I could not get on-line to bring up the email containing the order details but the staff member was very helpful and managed to find my order anyway. I was able to try my item on in the store and was very happy with it
20 de agosto de 2026
Respuesta de FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fair prices for quality and the do…
Fair prices for quality and the do petite range which is a great plus for me
21 de agosto de 2026
Respuesta de FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Brilliant customer service
Brilliant customer service, very friendly and helpful. Gorgeous good quality clothing that washing like new over and over again.
11 de agosto de 2026
Respuesta de FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great customer service.
11 de agosto de 2026
Respuesta de FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Thankyou, Jane
Jane! What can I say! You assisted with my enquiry on the phone in the morning, not only reserved a dress in store for me but also rang other stores on my behalf to find other size availability. Your friendly and professional customer service when we finally made it to the Basingstoke store in the afternoon was so welcoming and helpful. We left with the last size 10 beautiful, perfect dress for our Summer wedding. Thank you! A very happy customer indeed.
30 de julio de 2026
Opinión espontánea
Respuesta de FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The staff are always more than willing…
The staff are always more than willing to help, they go above and beyond
I have a medical condition and they always help me with this to buy clothes
27 de julio de 2026
Respuesta de FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order online
Easy to order online, click and collect from local stores…..both visited recently. Staff very friendly, helpful and efficient. Great experience
Dress is lovely and well priced. As described on website.
23 de julio de 2026
Respuesta de FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
James!
James, James... JAMES!! I came into the store looking for advice from someone on how to dress for summer and left with an entire new wardrobe full of new looks... James spent well over an hour explaining looks, fashion, fits and how FatFace is B Corp! This guy is a gem! I will certainly be sharing this experience he made me feel as ease and confident.
5 de julio de 2026
Opinión espontánea
Respuesta de FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service FatFace
The staff at the Basingstoke store have been very helpful. Being 6ft 5ins, the ability to try stuff on, then order the ‘tall’ size for delivery is perfect.
Well done FatFace! My go-to store, for quality and a great fit.
7 de julio de 2026
Respuesta de FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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