Jane! What can I say! You assisted with my enquiry on the phone in the morning, not only reserved a dress in store for me but also rang other stores on my behalf to find other size availability. Your... Ver más
La empresa ha respondido

Unit 3 Festival Place, RG21 7BF Basingstoke, Hampshire, GB
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Jane! What can I say! You assisted with my enquiry on the phone in the morning, not only reserved a dress in store for me but also rang other stores on my behalf to find other size availability. Your... Ver más
La empresa ha respondido
Easy to order online, click and collect from local stores…..both visited recently. Staff very friendly, helpful and efficient. Great experience Dress is lovely and well priced. As described on websi... Ver más
La empresa ha respondido
James, James... JAMES!! I came into the store looking for advice from someone on how to dress for summer and left with an entire new wardrobe full of new looks... James spent well over an hour explain... Ver más
La empresa ha respondido
I love Fatface products their jeans are just the best! I also like the ethos of the company. I had online returns to be processed in store and this was handled in a breeze, no problem. I bought anot... Ver más
La empresa ha respondido
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit 3 Festival Place, RG21 7BF, Basingstoke, Hampshire, Reino Unido
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The Ff blouse is just what I wanted. It will be excellent for so many occasions. I received an email confirming that the blouse was ready to be collected from my local FatFace shop. The collection was straightforward. The staff were welcoming and efficient.

Respuesta de FatFace - BASINGSTOKE 2

Respuesta de FatFace - BASINGSTOKE 2
Good quality products, reasonable price. Great ordering and delivery experience.

Respuesta de FatFace - BASINGSTOKE 2
The top came into the shop quicker then I was expecting which was good I haven’t wore it yet only tried it on but all good.

Respuesta de FatFace - BASINGSTOKE 2
Ordered online and found it easy and it was delivered very quickly

Respuesta de FatFace - BASINGSTOKE 2
Saw the jumper in store in 2 different colours and said to myself I would buy this in another colour. As soon as the other colour was on the website I ordered online and ready to pick up in store earlier than originally quoted. The only negative was trying to use a gift card to buy the jumper - it didn't work!
Pick up was easy.

Respuesta de FatFace - BASINGSTOKE 2
Really good online service, normally visit a store to try items on but size is consistent when ordering online, good quality

Respuesta de FatFace - BASINGSTOKE 2
Customer service is amazing and the items are just as good

Respuesta de FatFace - BASINGSTOKE 2
This his whole process was superb! I ordered my new items online and paid against a gift card which I had no problems with. My order was delivered to store 4 days earlier than expected which was great 😊 Went straight there, my items were handed over to me and off I went. Everything in my order was also perfect 😁

Respuesta de FatFace - BASINGSTOKE 2
Love fat face clothes are amazing. And staff are always happy and helpful. 🥰

Respuesta de FatFace - BASINGSTOKE 2
Easy to order for click and collect, and return if necessary. I always find clothes that I like and they mostly fit well. Usually well made too, although quite pricey for some things, so good value if you can wait for the sales. Staff are friendly, cheerful and helpful.

Respuesta de FatFace - BASINGSTOKE 2

Respuesta de FatFace - BASINGSTOKE 2

Respuesta de FatFace - BASINGSTOKE 2
Great website, great products, great prices, what could be better.

Respuesta de FatFace - BASINGSTOKE 2
Very quick service and delivery.
There were no problems with the online ordering and delivery and item I bought was just what I wanted

Respuesta de FatFace - BASINGSTOKE 2
...nice and straightfoward to place my order, pay and collect from my local FatFace shop. All completed in less than 48 hours, brilliant!

Respuesta de FatFace - BASINGSTOKE 2
Always have good service from FatFace, easy to order online and very good customer service keeping you updated until you're order arrives.Staff always welcoming and helpful. Very pleased with my items 😊

Respuesta de FatFace - BASINGSTOKE 2
Great products great online availability and delivery to store.

Respuesta de FatFace - BASINGSTOKE 2
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