Jane! What can I say! You assisted with my enquiry on the phone in the morning, not only reserved a dress in store for me but also rang other stores on my behalf to find other size availability. Your... Ver más
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Localización
Cambiar localizaciónUnit 3 Festival Place, RG21 7BF Basingstoke, Hampshire, GB
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Consulta las opiniones de los clientes
Easy to order online, click and collect from local stores…..both visited recently. Staff very friendly, helpful and efficient. Great experience Dress is lovely and well priced. As described on websi... Ver más
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James, James... JAMES!! I came into the store looking for advice from someone on how to dress for summer and left with an entire new wardrobe full of new looks... James spent well over an hour explain... Ver más
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I love Fatface products their jeans are just the best! I also like the ethos of the company. I had online returns to be processed in store and this was handled in a breeze, no problem. I bought anot... Ver más
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Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
Unit 3 Festival Place, RG21 7BF, Basingstoke, Hampshire, Reino Unido
- 01256 352103
4,8
Excelente
166 opiniones
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Not sure which this review is for,I…
Not sure which this review is for,I bought dungarees on line,which I am thrilled with. I also bought the Sussex jacket from your branch in Basingstoke,I wasn't quite as lucky with that. I wanted the blue version which they didn't have, so they ordered it for me. I was amazed how quickly both parcels arrived and both on the same day. Unfortunately I had to return the jacket because I found the blue was too dark for me . The staff in the shop I have always found to be very helpful and efficient,. Thank you.
28 de febrero de 2022
Respuesta de FatFace - BASINGSTOKE 2
Hi Barbara, thank you for leaving us your 5 star review. We so happy to hear of the good service you have received and we hope you continue to enjoy your shopping experience with us! Take care, - ES
Great selections with perfect fit
27 de febrero de 2022
Respuesta de FatFace - BASINGSTOKE 2
Hi Cas, thank you for taking the time to leave us your 5 star review. Have a lovely day! - ES
Well done Fat Face
Fat Face in Basingstoke offer a first class shopping experience, the staff are helpful, friendly and always happy to pass the time of day.
10 de enero de 2022
Opinión espontánea
Respuesta de FatFace - BASINGSTOKE 2
Hello Carol,
Thank you for your 5* review.
I am so happy to learn of the shopping experience you have had with us whilst visiting our Basingstoke store recently. I will absolutely be passing this onto the crew to ensure they are aware of your lovely feedback!
We hope to welcome you back to store very soon and hope you continue to receive great service with us.
Have a great week!
Take care - CT
Great customer service
Received an online order - thank you. Everything in one box which is great 👍🏼 Some items had to be returned / exchanged which I did via Basingstoke store and I thought this could potentially be headache for the sales team… it wasn’t. They served me with a smile and hoped I enjoyed the rest of my day - thank you 😊
FYI clothes are great too 👍🏼
1 de diciembre de 2021
Respuesta de FatFace - BASINGSTOKE 2
Hi Karen,
Thank you for your 5* review.
I am so glad to hear that you are happy with the service you received and are enjoying your purchases. I am very pleased that returning some of the items was quick and easy for you.
Have a great day!
Thanks again, JH
No hassle friendly staff
1 de diciembre de 2021
Respuesta de FatFace - BASINGSTOKE 2
Hi Lesley,
Thank you for your 5* review.
I am so glad to hear that you are happy with the service you received. We hope you enjoy your new purchase.
Have a great day!
Thanks again, JH
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