Always lovely staff, materials, styles, colours, fit / size. Loving the sale prices, love a bargain.
La empresa ha respondido
Localización
Cambiar localizaciónUnit 1 Taylors Square, Newgate, NR34 9QA Beccles, Suffolk, GB
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Consulta las opiniones de los clientes
Friendly helpful staff, competitive pricing, good range of clothing and accessories. Would’ve given 5 stars but didn’t really like having to pay for a paper bag! Having received a reply from fat... Ver más
La empresa ha respondido
FatFace clothes and accessories are always good quality and great designs from dresses to coats to hair accessories. The staff at FatFace in Beccles, Suffolk are so very friendly and lovely, making sh... Ver más
La empresa ha respondido
So lucky to have a lovely Fatface shop in my local town. I was looking for a Sussex Jacket in the Sale buy they didn’t have my size. The assistant was very kind and she spent several minutes searching... Ver más
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Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
Unit 1 Taylors Square, Newgate, NR34 9QA, Beccles, Suffolk, Reino Unido
- 01502 471831
4,4
Excelente
134 opiniones
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Always lovely staff
Always lovely staff, materials, styles, colours, fit / size. Loving the sale prices, love a bargain.
13 de septiembre de 2026
Respuesta de FatFace - BECCLES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely Beccles store great staff
All at the Beccles store very helpful.Friendly and knowledgeable on the products they offer. Always a pleasure to shop in the store.
12 de agosto de 2026
Respuesta de FatFace - BECCLES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I returned two broken necklaces with…
I returned two broken necklaces with the receipts, I was told that I needed the bar code which I did not have. I was “educated” that jewellery returns were dealt with through customer service, even though the goods were faulty. I ended up apologising if she felt that i had been rude but the assistant would not even look at me. The items were begrudgingly exchanged but I left feeling that I would not return to this branch,
31 de agosto de 2026
Respuesta de FatFace - BECCLES
We're very sorry to hear about your experience and appreciate you taking the time to share your feedback. This is not the level of service we aim to provide, and we understand how disappointing and frustrating this situation must have been, particularly when returning faulty items.
Your comments regarding the handling of your return, the communication you received, and how the interaction made you feel will be shared with the relevant team for review.
Good experience
Friendly helpful staff, competitive pricing, good range of clothing and accessories.
Would’ve given 5 stars but didn’t really like having to pay for a paper bag!
Having received a reply from fat face regarding my paper bag charge, I apologise for the misunderstanding. I didn’t realise it was a legal requirement. I therefore think I should’ve given a 5 star review!
29 de agosto de 2026
Respuesta de FatFace - BECCLES
We understand your disappointment regarding the paper bag charge. However, retailers are legally required to charge for carrier bags, and we're unable to waive this fee. The good news is that the money raised from carrier bag sales is donated to charity, helping to support worthwhile causes.
Thank you for your understanding, and we hope to see you again soon!
Respuesta de FatFace - BECCLES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A great shop
FatFace clothes and accessories are always good quality and great designs from dresses to coats to hair accessories. The staff at FatFace in Beccles, Suffolk are so very friendly and lovely, making shopping a pleasant experience. The doors are always wide open, inviting you in and the staff always greet you with a smile and comment and are very helpful.
2 de agosto de 2026
Respuesta de FatFace - BECCLES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - BECCLES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Beccles branch
Went into Beccles branch to find a top to go with a skirt I’d already purchased, the staff were brilliant, didn’t have anything in store but took time to go through online and find me something, order it, and arranged for home delivery!
Perfect 🤩
16 de mayo de 2026
Respuesta de FatFace - BECCLES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A week after returning an item the…
A week after returning an item the money has still not gone into my bank account. I have had confirmation that the refund has been put through and tomorrow is the last day allowing for a five working day clearance time so hopefully it will go back ok. Love Fatface products but you need to work on the after care of customers
24 de abril de 2026
Respuesta de FatFace - BECCLES
Hello Sarah,
Thank you for taking the time to leave your review.
Please note that it is your bank that sets the timeline of a 3-5 working day refund period. If your funds have not cleared with yourself within this time, please do reach out to your bank.
Thank you, LE
Shirt for husband
I ordered from in store, absolutely fantastic service, very helpful as well.
The Beccles store I think it’s amazing
24 de abril de 2026
Respuesta de FatFace - BECCLES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff at the shop are lovely- Beccles…
Staff at the shop are lovely- Beccles Suffolk. Really good service and friendly- they make you want to go in
24 de abril de 2026
Respuesta de FatFace - BECCLES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - BECCLES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Assistant very kind and helpful
19 de febrero de 2026
Respuesta de FatFace - BECCLES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
easy ordering
easy ordering, fast delivery to local store, excellent quality and description of clothing with good fit
23 de febrero de 2026
Respuesta de FatFace - BECCLES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always a wonderful experience visiting love visiting and purchasing beautiful clothes. …
Always a wonderful experience visiting Fatface in Beccles. Lovely staff, beautiful clothes.
11 de octubre de 2025
Respuesta de FatFace - BECCLES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - BECCLES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very happy with my service online …
Very happy with my service online quick and easy also returns to the shop Very efficient
6 de febrero de 2026
Respuesta de FatFace - BECCLES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I had to order online as the dungarees…
I had to order online as the dungarees I wanted were not in store but they arrived promptly considering it was Christmas time but unfortunately they were to large and you don’t stock petite which is a shame as I’m 5ft so I had to return them
6 de enero de 2026
Respuesta de FatFace - BECCLES
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
The shop staff were lovely but I was…
The shop staff were lovely but I was sent no bar code which they said I should have had. So had to go off and check emails as no signal in the shop, it was snowing and cold so not the best experience, then when I checked I only had the emails with my order number
5 de enero de 2026
Respuesta de FatFace - BECCLES
Thank you for taking the time to leave your review.
We're really sorry to hear that this has happened. Whilst we will pass your comments to the right team, if you need any further help, please do let us know. Thank you, LE
Very helpful staff at the local shop…
Very helpful staff at the local shop leading to my order.
15 de diciembre de 2025
Respuesta de FatFace - BECCLES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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