Really helpful staff returned my order & ordered a different size to the store for the following day. Garment I’d ordered was good quality.
La empresa ha respondido
Localización
Cambiar localización3 Potter Street, CM23 3UH Bishops�Stortford, Hertfordshire, GB
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Consulta las opiniones de los clientes
Friendly, helpful staff. Lovely shop, well set out, welcoming and well stocked. Efficient service for collection and return of online orders. Fat face clothing is lovely, although some items are at a... Ver más
La empresa ha respondido
I've found Fat Face to be great quality for clothing. I usually buy online but have a local shop to exchange if not the right fit. Pleasant staff who go over and above to ensure I am happy 😊
La empresa ha respondido
Ordered a belt online in sale. I was looking for something a little different Easy to order and delivered to store for convenience. Bishop’s Stortford is a lovely big shop and never fails to impress... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
3 Potter Street, CM23 3UH, Bishops�Stortford, Hertfordshire, Reino Unido
- 01279 652225
4,6
Excelente
86 opiniones
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Great store & staff
Really helpful staff returned my order & ordered a different size to the store for the following day. Garment I’d ordered was good quality.
21 de julio de 2026
Respuesta de FatFace - BISHOPS STORTFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great Quality & Customer Service
I've found Fat Face to be great quality for clothing. I usually buy online but have a local shop to exchange if not the right fit. Pleasant staff who go over and above to ensure I am happy 😊
6 de junio de 2026
Respuesta de FatFace - BISHOPS STORTFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
No hassle to order in store
I ordered a couple of clothes items . Got it delivered quickly to the store. Kept one item returned the other. Simple. No hassle. No issues. That’s five stars in my books.
19 de junio de 2026
Respuesta de FatFace - BISHOPS STORTFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fantastic helpful staff ,always happy…
Fantastic helpful staff ,always happy to help 😊
7 de junio de 2026
Respuesta de FatFace - BISHOPS STORTFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly - lovely shop
Friendly, helpful staff. Lovely shop, well set out, welcoming and well stocked. Efficient service for collection and return of online orders.
Fat face clothing is lovely, although some items are at a higher price than might be expected.
26 de mayo de 2026
Respuesta de FatFace - BISHOPS STORTFORD 2
Hello! Thank you for taking the time to leave your review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Very helpful staff and product great as…
Very helpful staff and product great as usual
23 de mayo de 2026
Respuesta de FatFace - BISHOPS STORTFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good choice of fashion and helpful…
Good choice of fashion and helpful courteous staff
16 de mayo de 2026
Respuesta de FatFace - BISHOPS STORTFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good choice of clothing and efficient…
Good choice of clothing and efficient service.
13 de mayo de 2026
Respuesta de FatFace - BISHOPS STORTFORD 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Love Fat Face
Love Fat Face, the quality is great and they have styles that are suitable for most occasions.
13 de mayo de 2026
Respuesta de FatFace - BISHOPS STORTFORD 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Great quality
Great quality, great fit, great service. It’s a shame the “SURFING” practice is no longer the approach to customer service.
9 de mayo de 2026
Respuesta de FatFace - BISHOPS STORTFORD 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Respuesta de FatFace - BISHOPS STORTFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely quality denim jacket
The denim jacket caught my eye when I walked in to the shop as a lovely colour and loved the design…. I love it …!
But I have to say I am a size 10 had to buy a 16 to get correct arm length and able to button up …! Assistant said they come up small but think that’s a bit way off …all other shops I buy 10 or small
18 de abril de 2026
Respuesta de FatFace - BISHOPS STORTFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
My order came as promised.
My order came as promised.
I collected it from my local store.
Everything worked liked clockwork.
Great quality jeans & service.
27 de enero de 2026
Respuesta de FatFace - BISHOPS STORTFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy ordering and collection
7 de enero de 2026
Respuesta de FatFace - BISHOPS STORTFORD 2
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Best shop for great customer experience
Super lovely staff all couldn’t be more helpful, the shop always looks so tidy and well laid out. favourite place to shop!
10 de diciembre de 2025
Opinión espontánea
Respuesta de FatFace - BISHOPS STORTFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Bad customer service
I ordered a wax jacket in store paid for it, it was sent to wrong store waited 10 days then told thankyou for your return i was still waiting for it i assume it should of been redirected to correct store
Then was put on your website where someone else had brought it but I had paid for it
Very very disappointed with fatface wont be shopping with you in the future if you cant even redirect a parcel to another store
26 de noviembre de 2025
Respuesta de FatFace - BISHOPS STORTFORD 2
Good afternoon, Sally
Thank you for taking the time to leave your review.
We're really sorry to hear that this has happened. Whilst we will pass your comments to the right team, if you need any further help, please do let us know. Thank you, LE
Staff are lovely and very helpful.
Staff are lovely and very helpful.
Like most clothes retailers sizes vary enormously especially for trousers.
So I always check 2 sizes.
The last pair were meant to be short and they werent!
27 de octubre de 2025
Respuesta de FatFace - BISHOPS STORTFORD 2
Hi Carole
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Respuesta de FatFace - BISHOPS STORTFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - BISHOPS STORTFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I just visited ff bishops Stortford
I just visited ff bishops Stortford, I was helped by a young sales assistant Jacob, couldn’t have been more helpful.
14 de junio de 2025
Opinión espontánea
Respuesta de FatFace - BISHOPS STORTFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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