As usual the shop staff inthe Bracknell store were very helpful and friendly and the quality of the clothes is as good as ever
La empresa ha respondido
Localización
Cambiar localización20 The Lexicon, The Avenue, RG12 1BD Bracknell, Berkshire, GB
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Consulta las opiniones de los clientes
Return was managed efficiently and with courtesy by the young man who dealt with it - have to say his approach was much friendlier and more welcoming than I received from a previous member of staff. O... Ver más
La empresa ha respondido
Bought a Paignton Gillet, Charcoal. What made the experience different? In a word "Lara" she sweet talked me into giving my Email address for which I was instantly rewarded with a 15% discount. Whatev... Ver más
La empresa ha respondido
Fat face is a nice brand. I enjoy browsing in store and online. The clothing is good quality. I can usually find my size.
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
20 The Lexicon, The Avenue, RG12 1BD, Bracknell, Berkshire, Reino Unido
- 01344 457360
4,6
Excelente
91 opiniones
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Easy returns, lovely item.
Return was managed efficiently and with courtesy by the young man who dealt with it - have to say his approach was much friendlier and more welcoming than I received from a previous member of staff. Once I had purchased the preferred item, I was really pleased with the quality, colour and fit. I find FF a little variable at times, in terms of shopping experience. Please continue to employ lovely people, to match your lovely clothes! 🙂
9 de abril de 2025
Respuesta de FatFace - BRACKNELL
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - BRACKNELL
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy to order
Easy to order, communication via email could be better, pickup faultless
11 de diciembre de 2024
Respuesta de FatFace - BRACKNELL
Hello! Thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Respuesta de FatFace - BRACKNELL
Hello! thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very helpful and friendly staff
Very helpful and friendly staff . Easy to do my returns.
7 de septiembre de 2024
Respuesta de FatFace - BRACKNELL
Hello Alison
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Took some swim shorts ordered on line…
Took some swim shorts ordered on line in for a refund that were unfortunately too big. It was dealt with by the staff member swiftly and pleasantly.
9 de agosto de 2024
Respuesta de FatFace - BRACKNELL
Good Morning
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
Have a great day!
EP
Fast easy to order and convenient pisco…
Fast easy to order and convenient pisco up from my local FatFace store. .
10 de agosto de 2024
Respuesta de FatFace - BRACKNELL
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fat face is very good at the sizes
Fat face is very good at the sizes
I need a smaller size than normal and they fit well over my large tummy
Also shorter length for shorter people marvellous
26 de julio de 2024
Respuesta de FatFace - BRACKNELL
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Respuesta de FatFace - BRACKNELL
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are loving your new order and the service you have received. I hope you continue to enjoy your shopping experience with us.
Take care, MM
Delievry was quicker than when i…
Delievry was quicker than when i ordered. Garment was as expceted & fits perfectly.
30 de abril de 2024
Respuesta de FatFace - BRACKNELL
Hi there,
Thank you for taking the time to leave your review.
We are delighted to hear you are happy with your item, and received your order promptly. We look forward to welcoming you back soon!
Take care. -GM
Good quality product
Good quality product, staff in shop always friendly and helpful
23 de abril de 2024
Respuesta de FatFace - BRACKNELL
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great customer service
Great customer service always and good casual summer collection I love
3 de abril de 2024
Respuesta de FatFace - BRACKNELL
Hi Raja, Thank you for your feedback regarding your experience with our customer service team. It is so wonderful to read such lovely feedback! Take care – CD
Jeans that fit 😀
The jeans I ended up buying were great.
The website was a bit of a nightmare in that it lost my order and despite having an order number I lost out on the sale price of the jeans.
14 de enero de 2024
Respuesta de FatFace - BRACKNELL
Hi Taylor, thank you for taking the time to leave a review! We're glad to hear you're a fan of your new jeans - if you can get in touch with us and provide both order numbers (the failed order and the one you received) we'd be happy to price match your new jeans down to the sale price! Take care, CD
Respuesta de FatFace - BRACKNELL
Hi there,
Thank you for taking the time to leave your 5* review.
We’re so happy to hear you love your new coat, and we look forward to welcoming you back soon.
Take care.- GM
I Love Fat Face!
Have just bought 3 items from the Fat Face Christmas Sale. I love boots and two jumpers I purchased and at a great price as well! I like shopping at Fat Face as the quality of the clothes is great and sizing good for me as well. Whenever I go to a store it’s well laid out with friendly and helpful staff. These purchases I made on-line which works well for me. Keep up the good work Fat Face!
27 de diciembre de 2023
Respuesta de FatFace - BRACKNELL
Hello Catherine
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely pyjamas and ordering and…
Lovely pyjamas and ordering and shipping all great.
19 de diciembre de 2023
Respuesta de FatFace - BRACKNELL
Hello Michael
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Bought this great kaki green cord shirt…
Bought this great kaki green cord shirt for my husband for Christmas, he loved it!
The delivery to my local store was free and quick.
14 de diciembre de 2023
Respuesta de FatFace - BRACKNELL
Hello Anya
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The easy way to shop
Having ordered the item on line I was kept informed of the progress of my order and notifed by e mail when it had arrived in the store, no hassle
5 de diciembre de 2023
Respuesta de FatFace - BRACKNELL
Hello
Thank you for your 4* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Good buy - comfortable leather Chelsea boots!
I ordered leather Chelsea boots as I had already bought a pair and they are great - really comfortable to wear immediately - I have brown so I bought a black pair in the Black Friday deals online! Delivery to store was free!
27 de noviembre de 2023
Respuesta de FatFace - BRACKNELL
Hi there
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Nice environment
Nice environment, staff helpful, good range of styles. We bought tried some things on, bought some and then went online and had an item delivered that we tried in the shop
17 de noviembre de 2023
Respuesta de FatFace - BRACKNELL
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
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