I have visited a number of Fat Face stores around the UK. The staff are generally friendly and show an interest in customers. However, this is not the experience I have recently had more than once i... Ver más
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Unit 225B Upper Mall, The Glades Shopping Centre, BR1 1DN Bromley, Kent, GB
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I have visited a number of Fat Face stores around the UK. The staff are generally friendly and show an interest in customers. However, this is not the experience I have recently had more than once i... Ver más
La empresa ha respondido
The staff were very helpful, patient and friendly. We were looking for a shirt for my mum, and they were so helpful in choosing the right one. The service was excellent, and we really appreciated thei... Ver más
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The online experience was great. The instore staff were fantastic, the items are a good quality and at great prices.
La empresa ha respondido
recently picked up a dress from FatFace in Bromley, and I’m genuinely impressed. The design is beautiful, simple yet elegant and it fits so comfortably that it’s perfect for all-day wear. The fabric... Ver más
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FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit 225B Upper Mall, The Glades Shopping Centre, BR1 1DN, Bromley, Kent, Reino Unido
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The online ordering process is very straightforward and the collection in store is very efficient. Without a doubt the best shopping experience of any retailer in the high st . We use the Bromley store and the staff there are warm welcoming engaging and most of all interested in the customer which makes such a difference when everyone else seems like they couldn’t care less if you bought from them or not . We use Bromley most often but you get a similar experience regardless of which branch we use . Thank you Fat Face

Respuesta de FatFace - BROMLEY 2
Our experience in FatFace Bromley was excellent. The staff were helpful when we were changing a pair of slippers & chatted to us about the new stock that was coming in for Christmas. The manager & the two members of staff there made us feel valued customers & we ended up buying a winter jumper before we left! They knew their stock & their customer base.

Respuesta de FatFace - BROMLEY 2
Both members of staff were extremely helpful and friendly. They made it a great experience.

Respuesta de FatFace - BROMLEY 2
I struggled to find the store so I called them. The lady (Catherine) I spoke to was so helpful and polite and she served me in store too. Very helpful staff and great ordering and click and collect process.

Respuesta de FatFace - BROMLEY 2
The customer service assistant (male) at the Bromley branch was so helpful and attentive. He helped me make a decision and made me feel that he was glad i purchased from Fat Face. I went to collect it approx mid day where i collected Order number: UKF1012906672, Hampshire Dry Wax Swing Coat. I also noticed him giving that extra service to another customer. I didn't get his name can you please thank him.

Respuesta de FatFace - BROMLEY 2
Slick order and delivery to local store process works well - used it a few times now and it is quick.

Respuesta de FatFace - BROMLEY 2
I had a good experience when returning an item for a different size. I called the Bromley store near me and Alison not only had the size coat put to one side but also a different colour without us having to ask.
As ever all the staff are friendly and helpful as Alison continued her help when we arrived with advise on which size was best.
It was a great experience and we left happy with our purchase

Respuesta de FatFace - BROMLEY 2
The staff are super helpful in helping you make the right choice

Respuesta de FatFace - BROMLEY 2
I bought this beautiful top today. As usual, Fatface quality is fantastic! The fabric is soft, gentle on the skin and I love the pattern, it's so stylish. The Customer Service representative was very friendly and helpful. I am very happy altogether. Thank you for another great item, Fatface!

Respuesta de FatFace - BROMLEY 2
I like getting my clothes from fat face you do plus size and you have the room they are to small just enough room lovely

Respuesta de FatFace - BROMLEY 2
For the first time, bought online and collected in store. Seamless process and store staff very helpful. Good quality product with a discount.... Might do this again 😄

Respuesta de FatFace - BROMLEY 2
I saw the dresses online and wanted to check out quality and colours so called into local store. Lovely quality and true to size. Staff friendly and store set out so you could see stock easily. Will definitely shop here again.

Respuesta de FatFace - BROMLEY 2
Very positive, outgoing and professional personnel...It's a pleasure walking to your store checking for items on sales or new collection (little bit too pricy)

Respuesta de FatFace - BROMLEY 2
Fantastic service from the branch manager of London Waterloo and Bromley Kent.
I somehow clicked the wrong branch when ordering my sandals for click and collect and between them they sorted it out and emailed me which was totally unexpected. I am very grateful to them both.

Respuesta de FatFace - BROMLEY 2
Easy to use website and very impressive delivery time. The first order I had to return via a ship and again very good service.

Respuesta de FatFace - BROMLEY 2
Angie and team at Fat Face Bromley branch are all fantastic, incredibly upbeat and helpful. I have been shopping in there for years; as a single girl and now as a married Mum. I always know when I go in there I will leave uplifted after a friendly chat with Ange and a bag of lovely clothes. A shopping experience I look forward to and even more so now with a temperamental toddler in tow. Couldn’t ask for more!

Respuesta de FatFace - BROMLEY 2
Very swift and easy online service. I recently did click and collect on a sale item which arrived in 3 days over the recent Bank Holiday.
All previous interactions I've had with staff and customer services have been positive.

Respuesta de FatFace - BROMLEY 2
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