Black Pixie bag …beautifully made and a great price especially when purchased at the reduced price. Arrived quickly in store to collect and excellent service.
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Consulta las opiniones de los clientes
Very good than you, my dresses came in a few days & I could collect them from Next at Chelmer Village store, which saved me going into town. I just wondered if had thought of doing the Simone range... Ver más
La empresa ha respondido
Exceptional Returns Policy. Ordered a pair of slip-ons online, they were a size bigger. Called Chelmsford's outlet for an exchange, excellent customer service from the phone call to collection. 'Tra... Ver más
La empresa ha respondido
Haven’t received an email telling me it’s ready to collect from store yet. So as far as I know it’s not been delivered. Virtual Assistant said to wait 3-5 days but as bank holidays could take another... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
Block 2 96 Bond Street, CM1 1GH, Chelmsford, Essex, Reino Unido
- 01245 266696
4,8
Excelente
146 opiniones
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I saw the blouse on line first
I saw the blouse on line first - went into store to try on to check fit and quality - I liked both so bought the blouse - great result … the staff were really helpful and recognised me from previous shopping expeditions - even nicer.
4 de diciembre de 2025
Respuesta de FatFace - CHELMSFORD 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Nice as usual
30 de junio de 2025
Respuesta de FatFace - CHELMSFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order online and collect in…
Easy to order online and collect in shop
Shirt fitted well and just what I wanted
12 de septiembre de 2025
Respuesta de FatFace - CHELMSFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very helpful shop staff.
3 de agosto de 2025
Respuesta de FatFace - CHELMSFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - CHELMSFORD 2
Hello, thank you for your 5* review. We are so pleased to hear this and hope you enjoy your new items! Take care, CM
Beautiful prints, wish I could have them all!
I used click and collect which was quite convenient although obviously I had to drive to the nearest Next to get my delivery. I was surprised that there was a charge for delivery when I spent over £100. Returning was very convenient as I could return to store straightaway.
Fatface items are generally quite expensive at full price and seem to have increased in price generally. I would not be inclined to buy them at full price as I doubt it reflects the quality. I am a loyal Fatface supporter as my wardrobe is full of Fatface but I do find items shrink in the wash. Beautiful prints though on the majority of Fatface clothes.
3 de julio de 2025
Respuesta de FatFace - CHELMSFORD 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - CHELMSFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
LOVE these sandals!
Picked these up in store with no problems, very friendly staff.
The sandals are so comfy and fit perfectly. The cushioned sole is life changing.
Great quality and a bargain for real leather.
I've been wearing these constantly since buying.
31 de mayo de 2025
Respuesta de FatFace - CHELMSFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Wonderful shopping experience
Wonderful shopping experience. Staff exceptional, friendly and extremely helpful. Will see you soon!!!
5 de junio de 2025
Respuesta de FatFace - CHELMSFORD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great company
Easy ordering,great customer service, you can actually phone and get to speak to a real helpful person ! good experience
30 de abril de 2025
Respuesta de FatFace - CHELMSFORD 2
Hello Carol, thank you for your review. I am pleased to hear your experience with our team has been a positive one. Have a great day, CM
Friendly and quick service.
28 de febrero de 2025
Respuesta de FatFace - CHELMSFORD 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Fat Face purchase and return
Website easy to navigate.
We returned the jeans to the Chelmsford branch and got a new pair sent to the branch. The staff were lovely and sorted out the refund while my husband was trying on the new jeans. Super friendly and helpful staff.
7 de febrero de 2025
Respuesta de FatFace - CHELMSFORD 2
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Chelmsford store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Lovely socks arrived in store to pick…
Lovely socks arrived in store to pick up, very cute
4 de enero de 2025
Respuesta de FatFace - CHELMSFORD 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Respuesta de FatFace - CHELMSFORD 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy ordering process and good delivery time to pick up from shop. Very satisfied with t-shirt
Easy ordering process and
4 de diciembre de 2024
Respuesta de FatFace - CHELMSFORD 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Amazing customer services & good range of items
I have always had a pleasant experience every time I visited the Chelmsford branch. All staff are so professional & welcoming & it's a pleasure to visit this shop.
The lady who dealt with me last Wednesday was so helpful, I was running slightly late to collect my item but the lady agreed to stay behind for few minutes till I came. She didn't have to do that. so I am really grateful for this gesture.
6 de noviembre de 2024
Respuesta de FatFace - CHELMSFORD 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Friendly helpful staff
Friendly helpful staff. I luckily benefit from the Autumn sales as i have family in Australia and the weather is getting warmer by the day. Perfect for picking up summer items for my daughter, gran-daughter and son-in-law. My Daughter says you cannot beat the style and quality.
3 de noviembre de 2024
Respuesta de FatFace - CHELMSFORD 2
Hello Linda
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Respuesta de FatFace - CHELMSFORD 2
Hello Jacqui
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Chelmsford store - this is great to hear. Take care, LE
Staff always very helpful
Staff always very helpful - I was after a couple of items in the sale and they looked for them at other local shops for me. Sadly, I couldn’t get one item and unfortunately my online order was cancelled
19 de agosto de 2024
Respuesta de FatFace - CHELMSFORD 2
Hello Jane
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
First and foremost the items I bought…
First and foremost the items I bought fits perfectly and I love them , my first time buying on line and I am very happy.
6 de agosto de 2024
Respuesta de FatFace - CHELMSFORD 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
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