Went into your store in Conwy, bought a beach bag I had been looking at online and a top which I hadn’t see before and loved!! Lovely shop as usual, love Fatface!! x
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I just want to say a huge thank you to the young chap who always so helpful whenever I come into the store. Every time I visit he’s always ready too help without hesitation. The whole team at this sto... Ver más
La empresa ha respondido
Always a pleasure to shop at Fatface Conwy. Staff are lovely and good at helping you put with colour choices etc. Becky the manager has the shop looking and feeling bright and on point when new stock... Ver más
La empresa ha respondido
Quick delivery to store in Conwy. Staff were friendly, found items quickly. Followed company policy of asking for ID. After an experience in another leading dept store who gave my order to someone els... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
25 High Street, LL32 8DE, Conwy, Gwynedd, Reino Unido
- 01492 592613
4,8
Excelente
129 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Always love Fat Face clothing and…
Always love Fat Face clothing and accessories. I have for years. Recently used the store in Conwy. Such lovely staff. I collected on line purchase. Have needed to return an item, only due to me changing my mind about colour. Absolutely no problems. Thanks Fat Face 😊😊😊
11 de mayo de 2025
Respuesta de FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good sale online
Good sale online. Order and pickup I store 3 days later. All items are good sturdy, fashionable quality clothes. In the sale an even better price bargain. Good pickup inshore with friendly and helpful staff
16 de agosto de 2025
Respuesta de FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good shopping experience
A really helpful and pleasant team. Always a good experience.
11 de julio de 2025
Respuesta de FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Brilliant purchase. …
The item I ordered was ready for me to collect quite quickly, and of course the item is of super quality as all Fat Face products are.
9 de julio de 2025
Respuesta de FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A really nice quality shirt. Nice Price.
A really nice quality shirt at a great price.
30 de junio de 2025
Respuesta de FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely helpful cheery people!
Lovely helpful cheery people! Well stocked shop - even my husband commented!
Found a great top. Left happy!
16 de junio de 2025
Respuesta de FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fantastic quality and customer service
I’ve always loved shopping at Fatface!! The staff are super friendly and helpful and I’d like to thank Ryan for helping me find the perfect outfit. He was extremely efficient and did everything he could to make my experience excellent at the store. I highly recommend the stylish and well made clothing. Thank you
6 de junio de 2025
Opinión espontánea
Respuesta de FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Pleased with the Fat Face goods & service we have purchased over many years
Ordered a number of garments for myself & my Husband. Excellent service from all staff involved in the delivery & collection in our local shop Conwy North Wales. The staff here are always pleasant & give good customer service. We are very pleased with all the tops & jacket we bought & look forward to wearing them on our holidays.
Thanks Marina Pennington
5 de mayo de 2025
Respuesta de FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy conwyto order and pick up at the store
Easy to order and pick up at the store
30 de abril de 2025
Respuesta de FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love FatFace
Love FatFace, I purchase a lot of women’s and men’s clothes, for quality and style you can’t go wrong
29 de abril de 2025
Respuesta de FatFace - CONWY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Where do I even begin..
Where do I even begin..? I was served by a lovely lady called Jenny I believe. We are from out of town but she was so helpful to me and my wife. The store was so beautiful inside and out, then you walk inside and get greeted by Jenny and her Male colleague who both just bought so much joy to our faces! We even had a chat about the amazing castle and how I could use the surf board! It’s so nice to see the joy and the fun they bought to our experience! Amazing customer service from both! If you’re visiting Conwy please visit this beautiful store.
5 de abril de 2025
Opinión espontánea
Respuesta de FatFace - CONWY
Thank you so much for your amazing feedback! We're thrilled to hear that Jenny and her colleague made your visit to the store so memorable and enjoyable. It’s great to know that their friendly service, along with the beautiful store, left such a positive impression. We hope to welcome you back when you're in Conwy again! -LE
Kingston bag
Bag ordered online to collect from store. Bag arrived at store as scheduled and I was emailed promptly to collect it. This was a gift for my daughter and she loves it. Fat Face bags are always good quality and affordable
23 de marzo de 2025
Respuesta de FatFace - CONWY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Respuesta de FatFace - CONWY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Awesome customer service
Awesome customer service. Staff are really friendly and helpful.
14 de enero de 2025
Respuesta de FatFace - CONWY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quick delivery and good quality clothes
9 de enero de 2025
Respuesta de FatFace - CONWY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Friendly helpful staff
Friendly helpful staff. Collected an online order - easily sorted
23 de diciembre de 2024
Respuesta de FatFace - CONWY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Amazing
This is a great store, the staff are really friendly, know the stock well and helped me get a perfect gift!
19 de diciembre de 2024
Respuesta de FatFace - CONWY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fantastic online service easy with…
Fantastic online service easy with regular updates
5 de diciembre de 2024
Respuesta de FatFace - CONWY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Respuesta de FatFace - CONWY
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Everything went very well but no less…
Everything went very well but no less than I would expect from this excellent Company
14 de agosto de 2024
Respuesta de FatFace - CONWY
Good morning
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.