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FatFace - ELY Opiniones 

138
TrustScore: 5 sobre 5

4,8

2 Market Place, CB7 4NP Ely, Cambridgeshire, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

It's always a pleasure to shop at FatFace. The clothes are suitable for all ages, being colourful , well-made and reasonably priced. Browsing there is great, with helpful staff on-hand when needed.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was given the best experience yesterday at Fat Face Ely. I have felt at a loss of how to dress my thirty something year old mum body for a while and was about to quit my browsing when I asked Daisy... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

What I bought I love! The dress and skirt are really good quality, fit well and are comfortable. I handed over my husbands Blue Light card to he told I couldn't use it if he wasn't with me, which I... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I had a great experience at the FatFace store in Ely. The shop is well-organized, with a great choice of high-quality clothes, and the friendly staff really stand out. They went above and beyond to he... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de ropa
  2. Tienda de accesorios de moda
  3. Tienda de ropa para hombres
  4. Tienda de ropa para mujeres

Escrito por la empresa

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Información de contacto

  • 2 Market Place, CB7 4NP, Ely, Cambridgeshire, Reino Unido

  • 01353 669125

4,8

Excelente

TrustScore: 5 sobre 5

138 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(138)

13.098 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

This purchase is a Christmas present, I did look at the boots (which were delivered ahead of schedule) they look very well made and feel a quality product, I'm sure my partner will like them

The staff at the Ely store are a credit to the fat face brand, the store didn't have the correct size in stock but were extremely helpful nevertheless and advised me to check online for home delivery, this is how I purchased the boot's
I will definitely be revisiting the store in the future.

9 de diciembre de 2024
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Respuesta de FatFace - ELY

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valorada con 5 estrellas sobre 5

Prompt delivery of perfect Felicity…

Prompt delivery of perfect Felicity ankle boots.

13 de noviembre de 2024
Logotipo de FatFace - ELY

Respuesta de FatFace - ELY

Hello Sarah
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valorada con 5 estrellas sobre 5

Very easy

Very easy; ordering; collecting and returning. Outfits I kept were great quality. Polite helpful staff.

5 de noviembre de 2024
Logotipo de FatFace - ELY

Respuesta de FatFace - ELY

Hello Debbie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valorada con 5 estrellas sobre 5

What a brilliant shop in Ely love going…

What a brilliant shop in Ely love going in there they make you feel at home mo question is to big or small. I could not find teeshirt for hubby the asstiant went on line found it ordered sent to my home brilliant service with a smile when you entrer the shop you shoukd all be proud of your shop Ely cambridge

11 de mayo de 2024
Opinión espontánea
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Respuesta de FatFace - ELY

Hello Anne
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Ely store - this is great to hear. Take care, LE

Valorada con 5 estrellas sobre 5

A well presented store ,with lovely…

A well presented store ,with lovely friendly staff ,and a wonderful choice of clothes

28 de agosto de 2024
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Respuesta de FatFace - ELY

Hello Sharon
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valorada con 5 estrellas sobre 5

Easy hassle free

Easy hassle free, staff very helpful. Nice service in this shop.

19 de agosto de 2024
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Respuesta de FatFace - ELY

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valorada con 5 estrellas sobre 5

Easy ordering

Easy ordering, fast service, easy store collection

16 de agosto de 2024
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Respuesta de FatFace - ELY

Good afternoon,

Thank you for your 5* review.

We appreciate you taking the time to leave a comment. Its great to hear that your order turned up quickly and your happy with our service. Many thanks-AB.

Valorada con 5 estrellas sobre 5

Extremely pleased with T shirt

Extremely pleased with T shirt. Ordered online for collection at a local store. Every aspect of the experience went smoothly without problems

9 de agosto de 2024
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Respuesta de FatFace - ELY

Hello Julia
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valorada con 5 estrellas sobre 5

Great service.

Easy to navigate and order my item.
The staff at the Ely store were lovely and friendly and very helpful when I went to collect my bag.
My snoopy bag is amazing!!! So well made and gorgeous!!!

14 de agosto de 2024
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Respuesta de FatFace - ELY

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Valorada con 5 estrellas sobre 5

Lovely friendly staff as I was visiting…

Lovely friendly staff as I was visiting from Scotland.

9 de agosto de 2024
Logotipo de FatFace - ELY

Respuesta de FatFace - ELY

Hi Caroline,
Thank you for taking the time to leave a review.
I’m happy to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care, LC.

Valorada con 5 estrellas sobre 5

Very helpful staff and we'll presented…


Very helpful staff and we'll presented store 10 out of 10

1 de julio de 2024
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Respuesta de FatFace - ELY

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valorada con 5 estrellas sobre 5

Easy to order on website and efficient…

Easy to order on website and efficient pick up at Ely shop

21 de junio de 2024
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Respuesta de FatFace - ELY

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Valorada con 5 estrellas sobre 5

From ordering to delivery to store and…

From ordering to delivery to store and collection - fast service. Trousers ordered were great. Good fit. True to size. Well priced

18 de junio de 2024
Logotipo de FatFace - ELY

Respuesta de FatFace - ELY

Hi there,
Thank you for taking the time to leave your 5* review.

We are delighted to hear you have enjoyed using our Click and Collect service. We look forward to welcoming you back soon!

Take care. -GM

Valorada con 5 estrellas sobre 5

Great service

Easy, local store only took a few days to get to the store and collection is free.

12 de junio de 2024
Logotipo de FatFace - ELY

Respuesta de FatFace - ELY

Good Afternoon
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
Have a great day!
EP

Valorada con 5 estrellas sobre 5

Easy to order on line

Easy to order on line. Package arrived at local shop in only a few days. Staff at shop friendly and helpful.

29 de mayo de 2024
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Respuesta de FatFace - ELY

Hello Elaine,

Thank you for your review.

I am glad to hear about your positive experience in our Ely store. Enjoy your new items!

Have a wonderful day!

Take care, ED

Valorada con 5 estrellas sobre 5

Great quality & Fabulous style

I love the fact that whatever FatFace I visit, the staff are always super friendly and incredibly helpful.
I find that the clothes are of a high quality, fit well, and as a rule, all match each other. This makes putting an outfit together very easy … the only issue is narrowing down my selections to fit my budget!!

29 de mayo de 2024
Logotipo de FatFace - ELY

Respuesta de FatFace - ELY

Hi there,
Thank you for taking the time to leave your 5* review.

We’re so happy to hear you love your items, and have enjoyed using our service! We look forward to welcoming you back soon.

Take care.- GM

Valorada con 5 estrellas sobre 5

Trendy stuff

Trendy stuff, efficient friendly staff a pleasure to shop

23 de mayo de 2024
Logotipo de FatFace - ELY

Respuesta de FatFace - ELY

Hi there,
Thank you for taking the time to leave your 5* review.

I am so pleased to hear that you had a positive shopping experience with us, and we hope you love your order!

Take care. -GM

Valorada con 5 estrellas sobre 5

Click & collect

Easy ordering click & collect from store. Staff very helpful & pleasant.
Returned one item, straightforward & refund in bank account within a day.

15 de mayo de 2024
Logotipo de FatFace - ELY

Respuesta de FatFace - ELY

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Valorada con 5 estrellas sobre 5

Great quality clothes at sensible…

Great quality clothes at sensible prices. Picked up in Ely store (very quick delivery!) and the staff were so friendly.

3 de abril de 2024
Logotipo de FatFace - ELY

Respuesta de FatFace - ELY

Hi Cath, thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD

Valorada con 5 estrellas sobre 5

Delivery prompt

Delivery prompt, item as described and fits perfectly. Very good quality, very pleased with the service.

22 de marzo de 2024
Logotipo de FatFace - ELY

Respuesta de FatFace - ELY

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

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