My husband and I visited the Falmouth branch as he had seen a jacket online and want to try it for size. I tried to persuade him that an alternative one was much nicer and, without prompting, the assi... Ver más
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Consulta las opiniones de los clientes
The shop was busy (Saturday afternoon) and I had to return something which was too small for my granddaughter. I was served by the most charming polite and gracious young woman who could not have don... Ver más
La empresa ha respondido
Ordering very satisfactory. Store pick up less so. Queue in store which someone just bypassed and got served, then, I presume, a new staff member wanted more than my email reminder. Thankfully I was... Ver más
La empresa ha respondido
I originally had problems ordering a mini jewellery box online, but Rachel from Customer Services sorted it out quickly with no fuss. I’m really pleased with the box, which was ready for collection th... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
52 Church Street, TR11 3DS, Falmouth, Cornwall, Reino Unido
- 01326 317104
4,7
Excelente
71 opiniones
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Great clothes ,good selsction .
19 de septiembre de 2026
Respuesta de FatFace - FALMOUTH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Clothes are always stylish and good…
Clothes are always stylish and good quality. Staff in store are lovely and helpful
11 de septiembre de 2026
Respuesta de FatFace - FALMOUTH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
good service very friendly
4 de septiembre de 2026
Respuesta de FatFace - FALMOUTH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - FALMOUTH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Prompt service from the online store…
Prompt service from the online store and friendly service in-store when I collected the parcel
26 de agosto de 2026
Respuesta de FatFace - FALMOUTH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - FALMOUTH 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Respuesta de FatFace - FALMOUTH 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Wonderful experience at the Falmouth…
Wonderful experience at the Falmouth store. The assistant was helpful and efficient
23 de mayo de 2026
Respuesta de FatFace - FALMOUTH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to pick up from store
Easy to pick up from store. Very friendly and helpful staff.
29 de abril de 2026
Respuesta de FatFace - FALMOUTH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
In house collection
I picked up my purchase at my local store and I found it a very pleasant experience.
The staff were extremely friendly and very helpful.
17 de diciembre de 2025
Respuesta de FatFace - FALMOUTH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great Service From Keeley
Upon my arrival at the Falmouth store, Keeley warmly greeted me and was a massive help for the entirety of my visit
28 de septiembre de 2025
Opinión espontánea
Respuesta de FatFace - FALMOUTH 2
Hello Dylan,
Thank you for your review. I am so pleased to hear of your recent experience shopping in our Falmouth store. We hope to welcome you back soon!
Take care, CM
Went into Falmouth store this morning 2…
Went into Falmouth store this morning 2 young girls behind counter neither acknowledged me , walked around looking for a present for somebody , didn't see anything was going to buy voucher still neither one spoke to me just carried on talking so I walked out didn't buy voucher so they lost a €40 sale won't be going back
8 de julio de 2025
Opinión espontánea
Respuesta de FatFace - FALMOUTH 2
Hello June,
Thank you for taking the time to share your experience. We're really sorry to hear about your visit to our Falmouth store.
At FatFace, we aim to offer a warm and welcoming service to everyone who walks through our doors, so it’s disappointing to hear we missed the mark. Your feedback has been shared with the store team so we can ensure this is addressed and doesn't happen again.
Take care, LE
Great service in store
20 de junio de 2025
Respuesta de FatFace - FALMOUTH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - FALMOUTH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Helpful staff
I came onto your store with an idea in mind but nothing quite fit that idea. One of your members of staff, Freya, asked if I needed any help and she helped me find something that I wouldn't have thought of previously. Very friendly and very helpful. Many thanks.
10 de junio de 2025
Opinión espontánea
Respuesta de FatFace - FALMOUTH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Popped into the Falmouth store last…
Popped into the Falmouth store last week for a browse and was greeted by the knowledgeable and helpful Ally (thanks) and the team, who assisted me in buying a lovely, stripey sweatshirt. I LOVE it and had a really enjoyable shopping experience. I'll be back!
6 de junio de 2025
Opinión espontánea
Respuesta de FatFace - FALMOUTH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great online service
10 de mayo de 2025
Respuesta de FatFace - FALMOUTH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordering good. Store poor
Ordering very satisfactory. Store pick up less so. Queue in store which someone just bypassed and got served, then, I presume, a new staff member wanted more than my email reminder. Thankfully I was rescued by a more senior guy who just got items
30 de abril de 2025
Respuesta de FatFace - FALMOUTH 2
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Super smooth experience
Super smooth experience, great product. Quick dispatch and very useful to collect and if needs be return to local store, rather than pay for postage.
18 de noviembre de 2024
Respuesta de FatFace - FALMOUTH 2
Hello! thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Really good service from Ally and Karen…
Really good service from Ally and Karen , our gift cards didn’t work and they were very helpful in trying to get it sorted , and also honoured my partners student discount even though he’d left didn’t have his card
12 de noviembre de 2024
Opinión espontánea
Respuesta de FatFace - FALMOUTH 2
Hello!
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Falmouth store - this is great to hear. Take care, LE
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