Convenient collection at store, straightforward process Friendly staff Easy ordering Good sale prices The lighting needs addressing at this store, the intense spots are at eye level and blinding,... Ver más
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Localización
Cambiar localización18/20 Bridge Gate, HX7 8EX Hebden�Bridge, West Yorkshire, GB
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Consulta las opiniones de los clientes
Ordered some underwear on line which was picked up at my local store.Fatface has really good quality comfortable and nice underwear...much better than much of what is in the highstreet.The cotton is s... Ver más
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I recently visited FatFace and was pleased by the outstanding customer service provided by Jane. From walking into the store, Jane greeted me with a warm smile and made me feel welcome. She took... Ver más
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I saw a pair of dungarees in the Hebden Bridge shop which I liked but they didn’t have my size. The assistant was very helpful and gave me the code so I could order them online. The dungarees are a... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
18/20 Bridge Gate, HX7 8EX, Hebden�Bridge, West Yorkshire, Reino Unido
- 01422 843035
4,8
Excelente
140 opiniones
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Quick delivery to shop
Quick delivery to shop. The skirt is beautiful, and well made
25 de abril de 2024
Respuesta de FatFace - HEBDEN BRIDGE
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service, and love your purchase. We look forward to welcoming you back soon!
Take care. -GM
As always lovely friendly helpful…
As always lovely friendly helpful staff. Love shopping in Fat Face
3 de mayo de 2024
Opinión espontánea
Respuesta de FatFace - HEBDEN BRIDGE
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I had to change an item that I had…
I had to change an item that I had ordered online and went to your Hebden Bridge store.The member of staff was so pleasant and efficient,making the whole experience pleasurable.
29 de marzo de 2024
Respuesta de FatFace - HEBDEN BRIDGE
Good morning,
Thank you for taking the time to post your review.
I am so pleased that you find the crew in our Hebden Bridge store to be so helpful when you visit and that they could assist with your return. I hope you continue to enjoy your visit to our stores.
All the best, MM
Respuesta de FatFace - HEBDEN BRIDGE
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a positive experience at one of our stores. We forward to welcoming you back soon.
Take care. -GM
Ordered online to collect at Hebden…
Ordered online to collect at Hebden Bridge. Delivery was quicker than expected and on collection staff were pleasant and helpful. Looking around the store everything was well laid out and there was a good choice.
27 de marzo de 2024
Respuesta de FatFace - HEBDEN BRIDGE
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Respuesta de FatFace - HEBDEN BRIDGE
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
The staff in the Hebden Bridge Shop go…
The staff in the Hebden Bridge Shop go the extra mile and are an asset towards the team.
Nothing is too much trouble.
12 de febrero de 2024
Respuesta de FatFace - HEBDEN BRIDGE
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at our Hebden store. We look forward to welcoming you back soon!
Take care. -GM
Respuesta de FatFace - HEBDEN BRIDGE
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you find the crew in our Hebden Bridge store to b so friendly and helpful, I will be sure to pass on these comments to the team. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Super friendly service :)
Visited with friends and had a wonderful experience at the store. Jayney and Kim went over and above in helpfulness - ordering a coat online for me that wasn’t available their store. Their friendly and warm service was exceptional - and they obviously enjoy their job. Thank you both!
4 de febrero de 2024
Opinión espontánea
Respuesta de FatFace - HEBDEN BRIDGE
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon!
Take care. -GM
Helpfull staff
Lovely location very helpful staff they put aside the item I wanted then helped me with a problem with my gift card
3 de enero de 2024
Respuesta de FatFace - HEBDEN BRIDGE
Hi there,
Thank you for taking the time to leave a review.
I’m happy to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care, LC.
Lovely store in a great location
Lovely store in a great location. Staff are always friendly and helpful,it's Dog friendly too! Bonus!
I bought some lovely items in the sale and I will be back again soon!
2 de enero de 2024
Respuesta de FatFace - HEBDEN BRIDGE
Good Afternoon Marie,
Thank you for taking the time to leave us a review!
I am glad you have had such a positive experience in our Hebden Bridge store, I will make sure to pass on this positive feedback for you!
We bet you look absolutely fabulous in your new Fat Face items, we cannot wait to welcome you back!
Kind Regards, JW
Respuesta de FatFace - HEBDEN BRIDGE
Hello Heather
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Always friendly and helpful
14 de diciembre de 2023
Respuesta de FatFace - HEBDEN BRIDGE
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you find the crew to be so helpful and friendly on our Hebden Bridge store. I will be sure to pass on your comments to the team.
All the best, MM
Great customer service
Helpful staff enabling me to order an unavailable size to be home delivered.
Good quality clothing.
Sizing guide I felt to be inaccurate I ordered jeans on line and length was wrong.
Easy returns however.
8 de diciembre de 2023
Respuesta de FatFace - HEBDEN BRIDGE
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Hebden Bridge store to be so helpful and that you found returns to be easy. I will be sure to pass on your lovely comments to the team and I hope you continue to have an easy-going shopping experience with us.
Take care, MM
The two sales representatives made my shopping experience enjoyable.
The two sales representatives who served me in your Hebden Bridge store,were very helpful, courteous, and had a pleasant disposition with a sense of humour.
I found my shopping experience today enjoyable & better because of the customer service I received.
13 de diciembre de 2023
Opinión espontánea
Respuesta de FatFace - HEBDEN BRIDGE
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Pleasure to shop
Pleasant, efficient and helpful staff. Enjoyed browsing and shopping there.
27 de noviembre de 2023
Opinión espontánea
Respuesta de FatFace - HEBDEN BRIDGE
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Very helpful customer service and great…
Very helpful customer service and great pair of trousers
7 de noviembre de 2023
Respuesta de FatFace - HEBDEN BRIDGE
Hi Jan, thank you for your feedback regarding your experience with our customer service team. It is so wonderful to read such lovely feedback! Take care – CD
Great dungarees!
So easy to collect from shop.
And the dungarees are great quality!
V happy 😊
9 de noviembre de 2023
Respuesta de FatFace - HEBDEN BRIDGE
Thank you for taking the time to leave a 5* review. I am so glad to read that you are happy with the service you received and the quality of the items you purchased. We hope you love your new items! Take care – LB
Absolutely fantastic service from both…
Absolutely fantastic service from both members of staff in the Hebden Bridge branch today. They kindly checked stock online that I couldn't see in store and ordered it for me.
15 de noviembre de 2023
Opinión espontánea
Respuesta de FatFace - HEBDEN BRIDGE
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Really lovely quality clothing and…
Really lovely quality clothing and great people working in their stores.
3 de noviembre de 2023
Opinión espontánea
Respuesta de FatFace - HEBDEN BRIDGE
Good afternoon, FatFace customer.
Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our Hebden Bridge store.
Take care, JB
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