Your shop staff were all cheerful, friendly, and so helpful, giving me the best advice. I always enjoy visiting your stores. Also, the dresses I have bought are always really good quality. Thank you!
La empresa ha respondido
Localización
Cambiar localización18/20 Bridge Gate, HX7 8EX Hebden�Bridge, West Yorkshire, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Convenient collection at store, straightforward process Friendly staff Easy ordering Good sale prices The lighting needs addressing at this store, the intense spots are at eye level and blinding,... Ver más
La empresa ha respondido
Ordered some underwear on line which was picked up at my local store.Fatface has really good quality comfortable and nice underwear...much better than much of what is in the highstreet.The cotton is s... Ver más
La empresa ha respondido
The top is absolutely fabulous. Really thrilled to get it in the sale. Excellent quality. The delivery was delayed by several days but that wasn’t a problem
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
18/20 Bridge Gate, HX7 8EX, Hebden�Bridge, West Yorkshire, Reino Unido
- 01422 843035
4,7
Excelente
150 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Jayne and Faye were a delight
Jayne and Faye were a delight
Made my day
26 de julio de 2024
Opinión espontánea
Respuesta de FatFace - HEBDEN BRIDGE
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Respuesta de FatFace - HEBDEN BRIDGE
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Very positive experience with some lovely staff
We called in today to have a shop around (myself, my mum, auntie and grandma) we were greeted by Jane and Kim. They honestly couldn't be more helpful and passionate about the clothing and the brand. Really helped us pick out some stunning pieces that fit and suited our styles and body types. They were so helpful and willing to spend time with us and any other customers in the shop. It felt like a really personal experience. I would visit hebden bridge for this shop alone. Thank you so much to Kim and Jayne!xx
13 de julio de 2024
Opinión espontánea
Respuesta de FatFace - HEBDEN BRIDGE
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Respuesta de FatFace - HEBDEN BRIDGE
Hello Chris
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great products and seamless service in…
Great products and seamless service in store, online or when collecting ordered items in store. Staff are most welcoming and helpful
26 de junio de 2024
Respuesta de FatFace - HEBDEN BRIDGE
Good afternoon, Jane.
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Hebden Bridge store.
Take care, JB
Returned item
Although I returned the item (too large) I received a refund quickly and the procedure was easy. Everything at the shop where I collected was also easy.
20 de junio de 2024
Respuesta de FatFace - HEBDEN BRIDGE
Good afternoon, Susan.
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Hebden Bridge store.
Take care, JB
Jayne was AMAZING xx our white witch ♥️…
Jayne was AMAZING xx our white witch ♥️ would not have decided had it not been for her patience and her kindness. Thank yooouuu xx
12 de junio de 2024
Opinión espontánea
Respuesta de FatFace - HEBDEN BRIDGE
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you encountered such a great visit to our Hebden Bridge store and that you found Jayne and the crew there to be so friendly. I hope you continue to have a great shopping experience with us.
All the best, MM
Respuesta de FatFace - HEBDEN BRIDGE
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Lovely ladies in the Hebden Bridge…
Lovely ladies in the Hebden Bridge store, Jayne and Kim. Very friendly, knew their stock. Excellent customer service.
25 de mayo de 2024
Opinión espontánea
Respuesta de FatFace - HEBDEN BRIDGE
Good morning,
Thank you for taking the time to leave your review.
I am so so happy to read that you received such a great service from our crew in our Hebden Bridge store. I will be be sure to pass this on to the team.
All the best, MM
Quick delivery to shop
Quick delivery to shop. The skirt is beautiful, and well made
25 de abril de 2024
Respuesta de FatFace - HEBDEN BRIDGE
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service, and love your purchase. We look forward to welcoming you back soon!
Take care. -GM
As always lovely friendly helpful…
As always lovely friendly helpful staff. Love shopping in Fat Face
3 de mayo de 2024
Opinión espontánea
Respuesta de FatFace - HEBDEN BRIDGE
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I had to change an item that I had…
I had to change an item that I had ordered online and went to your Hebden Bridge store.The member of staff was so pleasant and efficient,making the whole experience pleasurable.
29 de marzo de 2024
Respuesta de FatFace - HEBDEN BRIDGE
Good morning,
Thank you for taking the time to post your review.
I am so pleased that you find the crew in our Hebden Bridge store to be so helpful when you visit and that they could assist with your return. I hope you continue to enjoy your visit to our stores.
All the best, MM
Respuesta de FatFace - HEBDEN BRIDGE
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a positive experience at one of our stores. We forward to welcoming you back soon.
Take care. -GM
Ordered online to collect at Hebden…
Ordered online to collect at Hebden Bridge. Delivery was quicker than expected and on collection staff were pleasant and helpful. Looking around the store everything was well laid out and there was a good choice.
27 de marzo de 2024
Respuesta de FatFace - HEBDEN BRIDGE
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Respuesta de FatFace - HEBDEN BRIDGE
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
The staff in the Hebden Bridge Shop go…
The staff in the Hebden Bridge Shop go the extra mile and are an asset towards the team.
Nothing is too much trouble.
12 de febrero de 2024
Respuesta de FatFace - HEBDEN BRIDGE
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at our Hebden store. We look forward to welcoming you back soon!
Take care. -GM
Respuesta de FatFace - HEBDEN BRIDGE
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you find the crew in our Hebden Bridge store to b so friendly and helpful, I will be sure to pass on these comments to the team. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Super friendly service :)
Visited with friends and had a wonderful experience at the store. Jayney and Kim went over and above in helpfulness - ordering a coat online for me that wasn’t available their store. Their friendly and warm service was exceptional - and they obviously enjoy their job. Thank you both!
4 de febrero de 2024
Opinión espontánea
Respuesta de FatFace - HEBDEN BRIDGE
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon!
Take care. -GM
Helpfull staff
Lovely location very helpful staff they put aside the item I wanted then helped me with a problem with my gift card
3 de enero de 2024
Respuesta de FatFace - HEBDEN BRIDGE
Hi there,
Thank you for taking the time to leave a review.
I’m happy to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care, LC.
Lovely store in a great location
Lovely store in a great location. Staff are always friendly and helpful,it's Dog friendly too! Bonus!
I bought some lovely items in the sale and I will be back again soon!
2 de enero de 2024
Respuesta de FatFace - HEBDEN BRIDGE
Good Afternoon Marie,
Thank you for taking the time to leave us a review!
I am glad you have had such a positive experience in our Hebden Bridge store, I will make sure to pass on this positive feedback for you!
We bet you look absolutely fabulous in your new Fat Face items, we cannot wait to welcome you back!
Kind Regards, JW
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.