Your help desk were great, the item was delayed because Everi your courier is so useless in rural areas but he managed to reorder ad get the delivery to me. Needless to say Everi didn't deliver to my... Ver más
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Localización
Cambiar localizaciónUnit 16/17 The Old Market Shopping Centre, HR4 9HT Hereford, Herefordshire, GB
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Consulta las opiniones de los clientes
Staff helpful with out being pushy. The store always looks clean and well presented Love the clothes and material. Both myself and my partner spend to much time and money with FatFace 😂
La empresa ha respondido
The two ladies working in the Hereford store on 19th May 2026 were super friendly and gave me some great styling advice to coordinate the bree cardigan with a skirt bought in a different shop. The ad... Ver más
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Still waiting for my Xmas jumper- had an email to say it was ready for collection at my nominated store. When I arrived they said it wasn’t there. Shortly after I received a text msg to say it was re... Ver más
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Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
Unit 16/17 The Old Market Shopping Centre, HR4 9HT, Hereford, Herefordshire, Reino Unido
- 01432 265404
4,7
Excelente
124 opiniones
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Excellent customer service ⭐️
19 de abril de 2023
Respuesta de FatFace - HEREFORD 2
Good afternoon, Janine
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the service you received. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Respuesta de FatFace - HEREFORD 2
Hello Suzanne, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS
Very positive experience with helpful…
Very positive experience with helpful assistants.
9 de febrero de 2023
Respuesta de FatFace - HEREFORD 2
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Respuesta de FatFace - HEREFORD 2
Good afternoon, Abi
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Hereford store.
Take care, JB
Staff very helpful and managed to get…
Staff very helpful and managed to get what I wanted thank you
17 de marzo de 2023
Respuesta de FatFace - HEREFORD 2
Hello Christopher,
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! KS
Plenty of choice and friendly staff
31 de diciembre de 2022
Respuesta de FatFace - HEREFORD 2
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Respuesta de FatFace - HEREFORD 2
Good afternoon, Alison
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Hereford store.
Take care, JB
Excellent service..
6 de octubre de 2022
Respuesta de FatFace - HEREFORD 2
Thanks for your review! We are committed to give 100% to all of our customer at all times. - RS
Such a lovely top.
I am so pleased with my Harper top.The colour is lovely . it looks very smart and can be worn as a dress or as a tunic, with trousers.lovely weight for Autumn.
4 de octubre de 2022
Respuesta de FatFace - HEREFORD 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a lovely day!
EP
Excellent customer service & quality…
Excellent customer service & quality items, staff are always friendly and shops are immaculate
4 de septiembre de 2022
Respuesta de FatFace - HEREFORD 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
EP
Friendly Staff
Staff are lovely
Always friendly and happy to give support
A nice experience well done Hereford
31 de agosto de 2022
Respuesta de FatFace - HEREFORD 2
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Herefore store - this is great to hear. Take care, KC
Staff very helpful and friendly
Staff very helpful and friendly. Didn’t have what I wanted in store but directed me online where I purchased my top. Very pleased with purchase.
29 de agosto de 2022
Respuesta de FatFace - HEREFORD 2
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
White broderie maxi skirt
Very happy with my maxi skirt.First order size 10 was too big,returned and refunded fairly quick.New order size 8 fits perfectly.
27 de agosto de 2022
Respuesta de FatFace - HEREFORD 2
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service
The staff at the hereford store are very polite and helpful couldn't have wished for more.
18 de agosto de 2022
Respuesta de FatFace - HEREFORD 2
Good Afternoon Colleen
Thank you for your recent review.
I am so pleased to hear of your recent experience in our Hereford store. Please be assured that this will be passed onto the crew member involved for you.
Have a lovely Afternoon.
EP
Very helpful member of staff.
11 de agosto de 2022
Respuesta de FatFace - HEREFORD 2
Hi there
Great to hear you were well looked after in our Hereford team, we will pass your feedback onto the team there. MJ
Visited and purchased from Hereford…
Visited and purchased from Hereford store customer service from staff was excellent and goods purchased were high quality and a very good price ...would not hesitate to return here superb shopping experience
10 de agosto de 2022
Opinión espontánea
Respuesta de FatFace - HEREFORD 2
Good Afternoon Michael
I am so pleased to hear of your recent experience in our Hereford store. Please be assured that I will pass this onto the crew members involved for you.
EP
Lovely staff but not enough choice in…
Lovely staff but not enough choice in sizes or dresses gad to order onlinex
19 de julio de 2022
Respuesta de FatFace - HEREFORD 2
Hello Lorraine
Thank you for leaving a review.
Thank you for your feedback regarding your recent visit to store. I am sorry to learn you were unable to purchase the size you wanted in store. I hope you have now received your online purchase and happy with the item.
Have a lovely day ! TG
Great service and quality products
Great service and quality products, ordering, payment and delivery excellent. Highly recommended, local store has very helpful and friendly staff with good product range
4 de diciembre de 2021
Respuesta de FatFace - HEREFORD 2
Thank you for taking the time to give us a 5 star review Andrew :) CP
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