Clothes great and staff really helpful but shorts were badly wrongly sized . Dresses good material Bluelight Discount suddenly reduced
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Consulta las opiniones de los clientes
Purchased some tee shirts and shirts from the Keswick shop. Extremely helpful and pleasant young lady who served me. The shirts were well received by the recipient, good quality and a good fit. Excell... Ver más
La empresa ha respondido
Visited your shop in Keswick. Liked leather ankle boots. Assistant very helpful but my size not available. She suggested ordering on-line which I did.Also got 15% off as new customer. Collected in Gla... Ver más
La empresa ha respondido
Visited Fatface Keswick, Cumbria this afternoon. What a lovely friendly experience. The staff, especially Sharron, were very helpful. I love my purchases, made even better by being reminded to use my... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
49/51 Main Street, CA12 5DS, Keswick, Cumbria, Reino Unido
- 01768 780910
4,9
Excelente
133 opiniones
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Ease of ordering and speed of delivery
17 de octubre de 2025
Respuesta de FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Sharon went above and way beyond to…
Sharon went above and way beyond to help me buy a bag for my partner. Huge thanks!
13 de octubre de 2025
Opinión espontánea
Respuesta de FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Really helpful and friendly staff
Really helpful and friendly staff. Took time to find an item and helped order it for delivery.
15 de septiembre de 2025
Opinión espontánea
Respuesta de FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent
Great service from Caroline today.
Very helpful with ordering an item.
Thanks
10 de septiembre de 2025
Opinión espontánea
Respuesta de FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely shop and staff
Lovely shop and staff. Young Lady who helped me was very chatty and helpful. Lovely manners.
4 de septiembre de 2025
Respuesta de FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Carolyn/Caroline - Sales assistant
I was served by a Carolyn who helped me with a jacket I was thinking of purchasing. She was very kind and didn't rush me into buying the jacket. She was extremely patient. I went to the till with the jacket and said to her that I don't think I would have bought it without her help and advice. She wasn't pushy but extremely helpful and very pleasant. I am so pleased with my purchase, and would recommend this store and the helpful staff.
22 de julio de 2025
Opinión espontánea
Respuesta de FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Keswick store.
They have a wide selection of stock with friendly and helpful staff.
***** stars.
20 de mayo de 2025
Respuesta de FatFace - KESWICK 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Have a great day. Take care, CM
Helpful staff
I went into the store in Keswick. They did not have the dress I was looking for. Very helpful staff helped me find it online and ordered it to be delivered to store. Unfortunately didn’t fit but again helpful and cheery staff helped me to return. A pleasure to find such helpful and happy staff, well done girls
24 de mayo de 2025
Opinión espontánea
Respuesta de FatFace - KESWICK 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Have a great day. Take care, CM
Very helpful and friendly staff
Very helpful and friendly staff - excellent customer facing service skills.
16 de mayo de 2025
Opinión espontánea
Respuesta de FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Kat and Sharon were amazing helping me…
Kat and Sharon were amazing helping me choose my wife’s birthday present!
Thanks
Bruce
28 de abril de 2025
Opinión espontánea
Respuesta de FatFace - KESWICK 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Friendly staff in Keswick
Brilliantly service from Sharron. Guided us to similar items in the sale and processed an exchange in a friendly and understanding manner.
28 de abril de 2025
Opinión espontánea
Respuesta de FatFace - KESWICK 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Great customer service
In store today Sharon gave me excellent customer service with a refund on a product I’d reluctantly decided was not for me. The transaction needed an authorisation, which when I explained the circumstances, was done with a pleasant and friendly manner
22 de abril de 2025
Opinión espontánea
Respuesta de FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fantastic customer service from the…
Fantastic customer service from the store in Keswick, Cumbria. Very helpful and friendly staff. Lovely clothes purchased
16 de abril de 2025
Opinión espontánea
Respuesta de FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
What a lovely shop and all of the staff…
What a lovely shop and all of the staff were so wonderful especially Eloise
16 de abril de 2025
Opinión espontánea
Respuesta de FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fantastic store and service
Had to drop in to exchange an item. Caroline and the other staff in the Keswick store could not have been more welcoming or more helpful. 5/5. :)
15 de abril de 2025
Opinión espontánea
Respuesta de FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I live in Newcastle upon Tyne and we on…
I live in Newcastle upon Tyne and we on holiday in Keswick
This fat face is the best as far as I am concerned!
ELouise and penny were amazing in their customer care!
Had a problem with an e voucher but it was solved very quickly and the day before I ordered a sweatshirt sent to Newcastle store
100% plus customer service
Highly recommend
11 de abril de 2025
Opinión espontánea
Respuesta de FatFace - KESWICK 2
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Keswick store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Respuesta de FatFace - KESWICK 2
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Keswick store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Absolutely fabulous
Fantastic customer service
Beautiful clothing (I would love to buy one of everything if I cold, lol)
Great fit you can rely on to be consistent across your range
24 de marzo de 2025
Respuesta de FatFace - KESWICK 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
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