It was a pleasure shopping in the Keswick store today, the staff were so friendly, attentive and very helpful with advise, it was an enjoyable shopping experience and im very pleased with my items. I... Ver más
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Consulta las opiniones de los clientes
Visited your shop in Keswick. Liked leather ankle boots. Assistant very helpful but my size not available. She suggested ordering on-line which I did.Also got 15% off as new customer. Collected in Gla... Ver más
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Was served by Eloise in the Keswick store today. She was incredibly friendly and lovely to have a chat to. She also recommended me another item of clothing based on what I was already purchasing as it... Ver más
La empresa ha respondido
Clothes great and staff really helpful but shorts were badly wrongly sized . Dresses good material Bluelight Discount suddenly reduced
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Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
49/51 Main Street, CA12 5DS, Keswick, Cumbria, Reino Unido
- 01768 780910
4,9
Excelente
137 opiniones
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Fantastic store and service
Had to drop in to exchange an item. Caroline and the other staff in the Keswick store could not have been more welcoming or more helpful. 5/5. :)
15 de abril de 2025
Opinión espontánea
Respuesta de FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I live in Newcastle upon Tyne and we on…
I live in Newcastle upon Tyne and we on holiday in Keswick
This fat face is the best as far as I am concerned!
ELouise and penny were amazing in their customer care!
Had a problem with an e voucher but it was solved very quickly and the day before I ordered a sweatshirt sent to Newcastle store
100% plus customer service
Highly recommend
11 de abril de 2025
Opinión espontánea
Respuesta de FatFace - KESWICK 2
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Keswick store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Respuesta de FatFace - KESWICK 2
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Keswick store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Absolutely fabulous
Fantastic customer service
Beautiful clothing (I would love to buy one of everything if I cold, lol)
Great fit you can rely on to be consistent across your range
24 de marzo de 2025
Respuesta de FatFace - KESWICK 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Respuesta de FatFace - KESWICK 2
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Keswick store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Lovely staff and nice selection of…
Lovely staff and nice selection of clothes.
29 de enero de 2025
Opinión espontánea
Respuesta de FatFace - KESWICK 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Respuesta de FatFace - KESWICK 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Visited the store today with my family
Visited the store today with my family.The staff were very welcoming. I was served by shelley, who used to work at New Balance, and as always her service was first class. Looking forward to our trip back nearer christmas to see the new collection.
23 de octubre de 2024
Opinión espontánea
Respuesta de FatFace - KESWICK 2
Hello David
Thank you for your review.
I am so pleased to hear that you have had a positive shopping experience, and we look forward to welcoming you back soon!
Take care, LE
The shirt was 2 days later arriving…
The shirt was 2 days later arriving than I’d hoped, but I had updates & collected the shirt in the store at Keswick. The staff were friendly & helpful. The shirt is lovely fabric and fits well.
14 de octubre de 2024
Respuesta de FatFace - KESWICK 2
Hello Jane
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great shopping experience
Had a return of a faulty necklace bought in Glasgow store …No problems returning , served by Shelley very helpful and friendly luvly customer service .
5 de septiembre de 2024
Opinión espontánea
Respuesta de FatFace - KESWICK 2
Hi Catherine
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service.
The ease of ordering and convenience of collecting my order made the whole thing very simple.
26 de julio de 2024
Respuesta de FatFace - KESWICK 2
Hello Lindsay
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Staff very helpfully and friendly.
11 de julio de 2024
Respuesta de FatFace - KESWICK 2
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD
Easy to navigate Web site
Easy to navigate Web site. Great styles of good quality and price. Fast delivery.
14 de junio de 2024
Respuesta de FatFace - KESWICK 2
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you found delivery to be prompt and that you are enjoying your order. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Respuesta de FatFace - KESWICK 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to read your feedback regarding quality and service. We hope you love your order, and look forward to welcoming you back soon!
Take care. -GM
Lovely pj top
Lovely pj top - present for my daughter as she already had the trousers/tshirt set. and
It looked soo goid she wore it out to the pub as a blazer with black flares, looked awesome and much compliments 😍
24 de abril de 2024
Respuesta de FatFace - KESWICK 2
Hi there,
Thank you for taking the time to leave your 5* review.
We’re so happy to hear you love your order. What a great idea!
We look forward to welcoming you back soon.
Take care.- GM
Lovely fabrics
4 de mayo de 2024
Opinión espontánea
Respuesta de FatFace - KESWICK 2
Hi there,
Thank you for taking the time to leave your 5* review.
We’re so happy to hear your positive feedback. I hope you love your order, and we look forward to welcoming you back soon!
Take care.- GM
Holiday dress…
Shopped in Fat Face shops quite a few times, husband included but never on line before. Had been looking for a nice green dress for holiday and found one in Fat Face sale. Fast delivery and perfect dress. Thankyou.
23 de abril de 2024
Respuesta de FatFace - KESWICK 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Excellent service
Order came out promptly, needed to return some items, took to Keswick store, no problem
8 de abril de 2024
Respuesta de FatFace - KESWICK 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear your feedback regarding delivery, and our returns service. We look forward to welcoming you back soon!
Take care.- GM
I love the clothes
I love the clothes. When I shop I want everything however not everything suits me so when returning a couple of items it was quick and simple with no fuss.
5 de abril de 2024
Respuesta de FatFace - KESWICK 2
Hello, thank you for leaving this 5* review. I am happy to hear your returns were actioned quickly and efficiently. We hope to see you again soon! Kind Regards TS
FatFace Keswick - Brilliant Service!
A big thank you to Ria for an amazing shopping experience for our autistic son. Ria went above and beyond to make the shopping experience calm and fun and inclusive. Thank you so much! x
9 de abril de 2024
Opinión espontánea
Respuesta de FatFace - KESWICK 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
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