Lovely friendly helpful staff. Perfect jumper and top in new season colours....and use of my Bday discount - thank you! What a pleasure to shop in the Kirkby Lonsdale store
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Great Winter sale as usual and got a lovely bright red jumper half price, a hat and 2 gorgeous mini felted animal tree decorations half price too. The cashier who served me was so friendly and ch... Ver más
La empresa ha respondido
I visited the store just before Christmas in need of a last minute outfit. I was warmly greeted by Clare who helped me find exactly what I needed. She was kind, helpful and professional. I always find... Ver más
La empresa ha respondido
Bought the normal size for my husband, but too small. Reordered for in store collection and arrived very quickly. Refund processed in store. Still waiting refund to account so assume it will clea... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
38 Main Street, LA6 2AJ, Kirkby�Lonsdale, Cumbria, Reino Unido
- 01524 271288
4,7
Excelente
90 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent service from staff who gave…
Excellent service from staff who gave valuable and informed advice and helped me choose my purchase.
Great products with top quality customer service. Thank you.
4 de septiembre de 2025
Respuesta de FatFace - KIRKBY LONSDALE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
What's not to like?
Easy to order, delivered to my local friendly shop, notified of its arrival for collection.
Lovely,multi blue, light scarf, easy to wear with lots of outfits. Bought to replace a FF scarf bought a long time ago, which has worn well, but sadly looks a bit tired now.
24 de agosto de 2025
Respuesta de FatFace - KIRKBY LONSDALE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Helpful and very pleasant staff
Helpful and very pleasant staff, Well made. Good material and perfect fit
11 de agosto de 2025
Respuesta de FatFace - KIRKBY LONSDALE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A great shopping experience
A great shopping experience.
It was brilliant to be able to go into a store and the staff helped me to choose some items and advise on colour, style and fit, but most of all to order items online for me, fantastic.
Thank you Kirkby Lonsdale store staff you were amazing.
4 de agosto de 2025
Respuesta de FatFace - KIRKBY LONSDALE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The staff in the FatFace store in Kirby…
The staff in the FatFace store in Kirby Lonsdale were extremely helpful in assisting me ordering my size. Excellent service.
Also items bought are great quality and priced.
4 de julio de 2025
Respuesta de FatFace - KIRKBY LONSDALE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Online order and pick up at local store
Ordering online and picking up at local store, convenient, easy and would definately use again. Keeping track of delivery and knowing it had arrived in store also trouble-free.
19 de junio de 2025
Respuesta de FatFace - KIRKBY LONSDALE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The shop assistant offered to bring my…
The shop assistant offered to bring my parcel to my house after there was a delay in an online order arriving at the shop
10 de abril de 2025
Respuesta de FatFace - KIRKBY LONSDALE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent Shopping Experience
Great shopping experience in Kirkby Lonsdale Fat Face last week … love my purchase and Clare was so friendly and helpful - good advice on which clothing suited me … will definitely shop there again soon!
7 de febrero de 2025
Opinión espontánea
Respuesta de FatFace - KIRKBY LONSDALE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Popped into Fatface in Kirkby Lonsdale…
Popped into Fatface in Kirkby Lonsdale and my not buying anything failed. What lovely stock ❤️. Plus a big shout out to Clare the fab sales lady that was a bad influence on me. Thanks for your help and great service.
7 de febrero de 2025
Opinión espontánea
Respuesta de FatFace - KIRKBY LONSDALE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quick delivery from shop I love my…
Quick delivery from shop I love my jumper for Christmas
23 de diciembre de 2024
Respuesta de FatFace - KIRKBY LONSDALE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy to order and still delivered after…
Easy to order and still delivered after a fire devasted the high street where the store is based
18 de diciembre de 2024
Respuesta de FatFace - KIRKBY LONSDALE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Had selected this store due to visiting…
Had selected this store due to visiting the town that evening, but realised later in the afternoon we would not make the 5.30pm collection time due to traffic problems. We also had to leave the town early next morning. We contacted the store direct and after emailing the barcode through the ladies kindly arranged for my parcel to be dropped of at our hotel around the corner. Fantastic service. Thank you
11 de noviembre de 2024
Respuesta de FatFace - KIRKBY LONSDALE
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Mixed messages!!
Pleased with product, would have been pleased with click and collect but received confusing and contradictory emails - that my parcel was delayed and wouldn’t arrive in store on the scheduled day - so I reorganised my day accordingly - only to receive another email a couple of hours later confirming delivery had been made 🤔🤔
30 de octubre de 2024
Respuesta de FatFace - KIRKBY LONSDALE
Hello there,
Thank you for taking the time to leave your review.
I'm really sorry to hear that you had a confusing time with the delivery of your order, I can understand that this is disappointing.
I will ensure that your feedback is passed to the correct team.
Thank you, LE
Friendly welcome and helpful service
What a great experience I had today in your Kirkby Lonsdale store.
Amanda went above and beyond to help me with my purchases with a friendly patient manner!
21 de octubre de 2024
Opinión espontánea
Respuesta de FatFace - KIRKBY LONSDALE
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
All good as always
18 de octubre de 2024
Respuesta de FatFace - KIRKBY LONSDALE
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ordered 2 polo shirts for click and…
Ordered 2 polo shirts for click and collect. Arrived sooner than expected and efficient service in store.
6 de agosto de 2024
Respuesta de FatFace - KIRKBY LONSDALE
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
I always like FatFace clothing
I always like FatFace clothing, great quality and nice designs. The staff member was friendly and helpful.
22 de julio de 2024
Respuesta de FatFace - KIRKBY LONSDALE
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a great experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care. -SM
Easy pick up and outfit is lovely…
Easy pick up and outfit is lovely quality. I ordered two of the same item for sizing and took one back. Assistant was huffing and puffing as she wasn’t quite sure what to do for a return but a colleague came to help. All in all it was an easy experience.
30 de junio de 2024
Respuesta de FatFace - KIRKBY LONSDALE
Hi there,
Thank you for taking the time to leave your 5* review.
I am so pleased to hear that you had a positive shopping experience, and we hope you love your purchase!
Take care. -LA
Friendly, helpful assistance
Jules was a great help. A friendly, smiling face always enhances any shopping experience.
24 de junio de 2024
Respuesta de FatFace - KIRKBY LONSDALE
Hello Elizabeth
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Clare’s attention to detail
Clare’s attention to detail, friendliness and bubbly personality made my shopping experience a very good one. And I love my new blue jumpsuit. Thank you Clare.
27 de junio de 2024
Opinión espontánea
Respuesta de FatFace - KIRKBY LONSDALE
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.