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FatFace - LYME REGIS Opiniones 

96
TrustScore: 5 sobre 5

4,8

25 Broad Street, DT7 3QH Lyme�Regis, Dorset, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I’ve recently been into the Lyme-Regis fatface store to buy some clothes, I was greeted by Hannah and she was very kind, helpful and pleasant. Answered any questions I had and even went the extra m... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I popped in to the store as I was looking for a Christmas jumper but found another style which happened to be in the sale and a really good price. I think it was the Store Manager who asked if I need... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We visited Fat Face in Lyme Regis yesterday and was served by a lovely lady called Helen who was very professional and helpful. My husband hates shopping and we both managed to get him to buy 2 pair... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Both Emma and Karen were super friendly and helpful when we were in store yesterday at Lyme Regis Fatface. We made several purchases between us and nothing was too much trouble for these staff members... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de ropa
  2. Tienda de accesorios de moda
  3. Tienda de ropa para hombres
  4. Tienda de ropa para mujeres

Escrito por la empresa

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Información de contacto

  • 25 Broad Street, DT7 3QH, Lyme�Regis, Dorset, Reino Unido

  • 01297 445 039

4,8

Excelente

TrustScore: 5 sobre 5

96 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(96)

13.098 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Staff very friendly and helpful.

Staff very friendly and helpful.

1 de mayo de 2024
Logotipo de FatFace - LYME REGIS

Respuesta de FatFace - LYME REGIS

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Valorada con 5 estrellas sobre 5

Easy shopping

What a lovely shop to walk around, dog friendly too. Alex was very efficient & polite.

12 de mayo de 2024
Opinión espontánea
Logotipo de FatFace - LYME REGIS

Respuesta de FatFace - LYME REGIS

Good afternoon,

Thank you for taking the time to leave your review.

I am so pleased that you found the crew in our Lyme Regis store to be so efficient and polite. I will be sure to pass your comments on to the team.

All the best, MM

Valorada con 4 estrellas sobre 5

Excellent service

Scott, the Manager is always friendly and very helpful. All the staff are kind and also helpful. The shop is always presented beautifully

1 de mayo de 2024
Logotipo de FatFace - LYME REGIS

Respuesta de FatFace - LYME REGIS

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Valorada con 5 estrellas sobre 5

One of the best Fatface stores around

Just got a lovely raincoat in the sale from the Lyme Regis store, it may be small on the outside but it’s a veritable tardis full of beautifully displayed stock. Even the sale rails are nicely displayed and kept tidy. Must say a big thank you to Scott, Brontë and Alex who were all so friendly and helpful. Great customer service

25 de abril de 2024
Opinión espontánea
Logotipo de FatFace - LYME REGIS

Respuesta de FatFace - LYME REGIS

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Valorada con 5 estrellas sobre 5

Really lovely people in storeRaise a cheer for FatFace at Lyme!

Really lovely people in store, great to deal with which made for a good experience.

12 de abril de 2024
Logotipo de FatFace - LYME REGIS

Respuesta de FatFace - LYME REGIS

Good afternoon,

Thank you for taking the time to post your review.

I am so pleased that you find the crew in our Lyme Regis store to be so lovely when you visit. I hope you continue to enjoy your visit to our stores.

All the best, MM

Valorada con 5 estrellas sobre 5

Lyme Regis store is a great store to visit

I visited the Lyme Regis Fatface store today and was very impressed with the customer service provided by Pauline, who was exceptionally helpful. The atmosphere was very happy and the store was a real pleasure to visit and browse. I believe that the store was managed by Scott and there was a great team dynamics within.

13 de abril de 2024
Opinión espontánea
Logotipo de FatFace - LYME REGIS

Respuesta de FatFace - LYME REGIS

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Valorada con 5 estrellas sobre 5

I have recently purchased instore &…

I have recently purchased instore & online, very happy with both. Fast delivery with Royal Mail. Excellent customer service instore I purchased a dress & the member of staff at the time also ordered a purse to have delivered to my home address to arrive when I had returned from my holiday.

29 de marzo de 2024
Logotipo de FatFace - LYME REGIS

Respuesta de FatFace - LYME REGIS

Good afternoon, Julie.

Thank you for leaving us this review about your instore and online shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Lyme Regis store.

Take care, JB

Valorada con 5 estrellas sobre 5

Great and friendly service.

Whenever we visit Lyme Regis, we always go into the FatFace store, and we are given a warm and friendly welcome from Karen and Scott. My husband will not buy his clothes from any other store and we will travel to Lyme Regis as Karen and Scot give him a great service and that is why we return time and time again. They have a great section in the mens area and if his size is not there, nothing is too much trouble and Scott will go above and beyond to help and give you his undivided attention, which makes this a lovely shopping experience. My husband always leaves with a smile on his face. Thank you to the both of you.

22 de marzo de 2024
Opinión espontánea
Logotipo de FatFace - LYME REGIS

Respuesta de FatFace - LYME REGIS

Hi there,
Thank you for taking the time to leave your 5* review.

We are glad to hear you have had such lovely experiences at our Lyme Regis store. It so great to read such positive feedback.

We hope you love your purchases, and look forward to welcoming you back soon!

Take care. -GM

Valorada con 4 estrellas sobre 5

Good quality clothes, friendly service

Nicely laid out shop, spacious and easy to browse all the products. Friendly, relaxed service from Emma (available without hovering). Some lovely clothes and accessories.

26 de marzo de 2024
Opinión espontánea
Logotipo de FatFace - LYME REGIS

Respuesta de FatFace - LYME REGIS

Hi Sarah,
Thank you for taking the time to leave a review.
We’re happy to hear you enjoyed your experience in one of our stores!
We look forward to welcoming you back soon. Take care, LC.

Valorada con 5 estrellas sobre 5

Awesome customer service in Lyme Regis store

I visited the Lyme Regis store over the weekend. The staff were really friendly and helpful, checking in the back for my size because it wasn’t out. Pauline was great, giving my feedback and helping me make choices. I was on holiday but would recommend visiting this store and experiencing great customer service.

23 de marzo de 2024
Opinión espontánea
Logotipo de FatFace - LYME REGIS

Respuesta de FatFace - LYME REGIS

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Valorada con 5 estrellas sobre 5

Lovely store with amazing staff

Was in Lyme Regis today and popped into Fatface- what a gem of a store, not very big but what it lacks in size it makes up for with beautifully displayed stock. Scott and Karen were so friendly and helpful with a sense of humour that made my visit a fun one . I’ll certainly be popping in again soon.

22 de marzo de 2024
Opinión espontánea
Logotipo de FatFace - LYME REGIS

Respuesta de FatFace - LYME REGIS

Good morning,

Thank you for taking the time to leave your review.

I am so pleased that you had such a pleasant experience in our Lyme Regis store. I will be sure to pass on your lovely comments to the team.

All the best, MM

Valorada con 5 estrellas sobre 5

Pauline & Brontë great customer service

Pauline & Brontë were friendly & welcoming in the Lyme Regis shop. I bought two items and even got a Birthday discount which was unexpected and a delight.
I’ll definitely return when we visit again later in the year.

17 de marzo de 2024
Opinión espontánea
Logotipo de FatFace - LYME REGIS

Respuesta de FatFace - LYME REGIS

Hi there,
Thank you for taking the time to leave your 5* review.

We are pleased to hear that you had such a positive shopping experience at our Lyme Regis. We hope you love your purchases!

Take care. -GM

Valorada con 5 estrellas sobre 5

While I was away for work

While I was away for work, I thought I would replace some jeans I had previously bought so I popped into the Lyme Regis store to do so. Scott (the store manager) and the team were fantastic, really friendly and nothing was too much trouble. Definitely come back again

29 de febrero de 2024
Opinión espontánea
Logotipo de FatFace - LYME REGIS

Respuesta de FatFace - LYME REGIS

Hi there,
Thank you for taking the time to leave your 5* review.

We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchase, and look forward to welcoming you back soon.

Take care. -GM

Valorada con 5 estrellas sobre 5

Excellent customer service by Karen

I met Karen at the counter & enquired about a sale item that I’d tried to order online but it was out of stock. She was so helpful in looking the item up for me to see if they had it in their “warehouse”. It was available & she kindly ordered it for me, in fact I ended up ordering 2! I was so pleased as I’d previously enquired at another store where they just said they didn’t have any! It felt as if Karen really went out of her way to give excellent customer service which was brilliant.

1 de marzo de 2024
Opinión espontánea
Logotipo de FatFace - LYME REGIS

Respuesta de FatFace - LYME REGIS

Hi there, thank you for your feedback regarding one of our stores. It is so wonderful to read about the great experience you've had! Have a wonderful weekend. TS

Valorada con 5 estrellas sobre 5

Hunting for a hoodie

I was looking for a hoodie in the Lyme Regis branch, the manager Scott was very helpful in showing me their whole range of menswear, I would thoroughly recommend this store because of the high level of hospitality & professionalism shown not only from Scott but the entire Lyme Regis crew, well done guys you deserve the recognition!

12 de enero de 2024
Opinión espontánea
Logotipo de FatFace - LYME REGIS

Respuesta de FatFace - LYME REGIS

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Valorada con 5 estrellas sobre 5

Lyme Regis Fat Face ! Very helpful staff

Very helpful staff ! That’s very good service thanks

16 de febrero de 2024
Opinión espontánea
Logotipo de FatFace - LYME REGIS

Respuesta de FatFace - LYME REGIS

Hi Brandon,
Thank you for taking the time to leave a review.
I’m happy to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care, LC.

Valorada con 5 estrellas sobre 5

Excellent quality products prompt…

Excellent quality products prompt delivery and returns can be taken to the local branch. Friendly and efficient chap in our local store as well as bright, warm and inviting shop well worth a visit.

14 de enero de 2024
Logotipo de FatFace - LYME REGIS

Respuesta de FatFace - LYME REGIS

Hi there,
Thank you for taking the time to leave your 5* review.

We are delighted to hear your feedback regarding quality.

I’m so happy to hear you have had such a lovely experience at one of our stores. We look forward to welcoming you back soon.

Take care. -GM

Valorada con 5 estrellas sobre 5

The staff are wonderful

The staff are wonderful, friendly and helpful.

13 de noviembre de 2023
Logotipo de FatFace - LYME REGIS

Respuesta de FatFace - LYME REGIS

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Valorada con 4 estrellas sobre 5

Very good attention from All staff

Very good attention from All staff, especially the Manager, I enjoyed shopping at- Fat Face in Lyme Regis. Thanks

11 de noviembre de 2023
Opinión espontánea
Logotipo de FatFace - LYME REGIS

Respuesta de FatFace - LYME REGIS

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Valorada con 5 estrellas sobre 5

Lyme Regis Branch

Brilliant service and so helpful
The staff were so friendly,
Thankyou so much

3 de noviembre de 2023
Opinión espontánea
Logotipo de FatFace - LYME REGIS

Respuesta de FatFace - LYME REGIS

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS

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